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    CML SERVICES

    5.0 (1 review)
    Open Open 24 hours

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    10 minutes

    Response rate

    100%

    Services - CML SERVICES

    Appliance disposal

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    Christmas tree disposal

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    WoW!! Thank you Plant Guys for exceeding my expectations on my home landscaping project. The entire…read moreexperience from first contact to landscape installation was absolutely amazing. Justin and his entire crew( Eric, Brandon and David) did an amazing job. They were very professional, continuously made me aware of all aspects of the work being done and all worked hard on my front yard landscape project, which greatly 100% improved my home curb appeal. The Plant Guys have several good teams and I'm looking forward to having future back yard landscaping project completed.

    I have a small area in the front of my home that I wanted planted, so I did some research on plants…read moreand when I met with Nick, the owner, we went over my ideas. He agreed with a few, but not all. He said he knew what would look good, which after thinking about it, I thought was a bit arrogant. We agreed on the final planting, and set a date, then he emailed me that he could not find the perennials I wanted, and we would have to wait until the fall to plant the rest. I wanted to finish the plantings, so I suggested we look at other ideas. We went back and forth many times, he suggesting some, me saying no, and vice versa. Then I began to get complaints--things like, "I'm running out of ideas", or my favorite "This is taking up more time than my $10,000 and $20,000 jobs I have scheduled, and I can't make any money." As the home owner, I have the right to have a garden that I will enjoy, so who wants to hear complaints from someone that you hire? We eventually finalized everything, and set a date. His crew was great! Friendly, knowledgeable, and did a great job--garden looks great. They solved my drainage problem, so I no longer had the threat of water destroying my plants. That was the initial plantings. The crew that came in to finish the 2nd set of plants wasn't so hot. They neglected to put down mulch, and living in the South, you have to have it, so I had to buy it myself and spread it. I asked them about it, and they said Nick said not to--mystery to me. This is not the cheapest landscaping company in Charlotte NC, but they had such grand reviews, I decided to go with them. I'm hoping I can make my garden grow, as I've not had luck in the past, but I'm not even going to bother asking for replacements if some of them die, as the 1-year warranty is iron clad with watering requirements, pest control, soil issues, etc.

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    I wanted to take a moment and thank you and your team. Your responsiveness was swift, your…read moreprofessionalism on-point and solution offered (and performed) was completed as promised. Not only that, but the very next morning. Outstanding customer service in my book...and I coach customer service as a part of my role. Sean is a great representative for RDS! You took the time to talk with me and make sure I was educated while also affirmed in my thinking. Appreciate the advice and recommendations as well. I assure you they are in my back pocket. I have been a RDS customer for eight years since we built, have always been pleased, and recommended you to others often. I will continue to do so and even more so with an even better story of your great customer service. Absolutely certain that I wouldn't have the lawn I have without y'all!

    I have been using RDS for fertilization, weed control and aeration for a little over a year now and…read moremy lawn is much improved. It was patchy and weeds were starting to get out of control. I am now seeing a much greener lawn and the weeds are getting less and less over time. I like that when they aerate, they will come back after a few weeks to see if there are areas that did not quite take, and they will reseed those. They always come when they say they will, and all the employees are super nice. Prices are reasonable in my opinion and in line with other companies. I am very happy with the results and look forward to the lawns looking better year over year.

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