After calling several contractors who didn't call back, I was so happy to get a quick call back…read morefrom West Coast. Sam, the owner, and Sara, his wife and scheduler, were kind and professional during the entire process of having an external door put into our house. The quote was reasonable and communication was great when we needed a few more parts to complete the job. The end result was just what we wanted: a beautifully sealed exterior door. Sam and his crew were friendly and completed the job quickly. I can't imagine a more wonderful experience and Sam's expertise is obvious in his conversation, work ethic, and quality of work. Thanks Sam!

If I could post pictures to tell my experience, I wouldn't have to put this in writing. End…read moreresult: two feet short of the original plan of a 6' by 14' boardwalk type deck, poor quality wood, splintered, uneven cuts, numerous planks pooling water every time it rains put this in writing. In the beginning I felt confident that this company would professionally complete the projects, but when Sam showed up to install my deck using pavers (normally a 'deck' is built with wood; the pavers were meant for a pathway along side the deck), I knew this was not going to go well, thus a wasted day with him driving to Roseburg to get the required materials. I had to remind him to bring paperwork (like a contract with the specifics and maybe a license printed on it like it should be, not proposal forms). (uh, this is Oregon...Not Texas), uneven when walked across, over-cut around the posts, concrete chunks left around the posts embeded in the mounds of dirt (should have been leveled out), screws up to a 1/4" deep...and then refused to complete the job with the shade cloth I bought for a cover which I had to hire someone else to complete. Then there's the front storm door installed that ended up striking the existing porch roof which he remedied by lifting the roof without even at least loosening the brackets that held the roof in place and left it that way until the next morning when I told him before anything else, he needed to fix. The brackets were ripped away from the house. He also 'trimmed' the three beams above so the door could be opened, which adds to the shoddy job performed. He then handed me the bump-closer kit and said I probably wouldn't use this and I said I would think about that but since the door would not stay closed with the slightest touch (my cats could easily open it), let alone the intense wind that rips across the property. I did a little research after having to request all warranty info on both doors installed, and found an Aluminum Storm Door Protector Chain instead which would be much safer, I was told I would have to pay extra. I also had another contractor come assess the issue and told me (as he removed and fixed the lock put together wrong so wouldn't lock at all; took all but five minutes to figure out) I should have my contractor come add another strike plate to make it close properly. After Sam's sudden and LOUD response to my refusal to pay the whole balance (I was going withhold a small amount to ensure these issues were resolved), flailing his arms in the air with clipboard in hand, it was quite unnerving. Communications to resolve issues were made by emails , "The spacing was done on purpose and I'm guessing you want to have exposed screw heads? Spacing was done based on you wanting to replace the porch you have now.. when I come I will replace that one board and turn over the necessary boards. Don't know when I'll be there. We will call when we have time." And this finalized my decision to never let this person near my property ever again, "You ruined a good day for us. It wasnt taken lightly. Who is we, your neighbor....lol? I have a full week so we will try to squeeze it in somewhere. I know the work is good. We don't do crap work, we did good work and did good by you. We just did it all too cheap." Cheap? I do not agree since you added an extra $900 onto my tab for your ignorance that decks are made of wood, not concrete pavers. And when a client specifies four times that the doors were to be installed first, most important, don't show up to start a job upon your preferences. Hopefully the Local contractors in Coos Bay County will heed my warning when they pass on/sub-contract jobs to West Coast Shower Doors because they should consider their own reputations when this company is performing such unprofessional results.

From a recommendation I hired Alan/Tenmile to do a few projects. Exterior wall (dryrot), totally…read moreripout and redo my bathroom, and replace ceiling tiles in my kitchen. He was great to work with and communicate with. And the work was immaculate, he and his crew were great, did all they could to minimize disruptions, if I mentioned anything they jumped right on it, no arguments, no problems. I totally, no reservations, recommend him.

We hired Alan to remodel our kitchen and add LVT to the kitchen and bathroom. We live out of town…read moremost of the year so we were taking a chance hiring someone we didn't know. Alan did not disappoint, he connected us with a plumber and electrician that were there when needed and did a great job. Alan was always very responsive to my texts and phone calls. He sent us photos of the progress and kept us informed of any issues, also his prices were very fair. I would highly recommend him to anyone looking for a contractor.

I recently had a brand new roof put on by CJ Hansen General Contractors and I could not be more…read morepleased. The roof is beautiful and I am just thrilled. They gave me a fair quote and were courteous, clean and professional. I have had terrible experiences with contractors and I FINALLY hit the jackpot with CJ Hanson General Contractors! I recommend them thoroughly.

This review is for customer service. He wasn't able to help me because all his team is booked but…read morehe gave me the number of someone who could. Also unlike other people in the area, he answered his phone. After calling over 10 other people I was shocked when he picked up. I called the person he recommended and they also answered right away and came out that night to look at the job and write up am estimate. Amazing! Only person able to help me in 3 days of calling.

Kevin and his crew were very prompt from the same day reply, quote and to the completion of the…read morejob. A beautiful new flat metal roof for my business with such efficient, friendly, professional, and hard working crew. And great cleanup on site. Very easy to work with and I would recommend them highly.

Beware of the contractor who wants 1/2 of the money up front - he will have control over you -…read moredon't do it. And our project was just on the Labor only!

About three weeks after a request for bid on a residential re-roof, a person finally came out…read more I've been in construction most of my life, but getting to old to do things myself. I gave him a list of safegards I wanted in the contract, and a detailed material list of what items I wanted them to use (that I would HAVE ON SITE & PREPAID FOR) . All ok with them. **BUT ** the next day they called and said they wanted HALF THEIR BID MONIES UP-FRONT (Gosh, And I'm paying for materials too??) Gee whiz, what could possibly go wrong with this picture? In many states, there's a law aganist this kind of practice of up-front monies!! Sorry, but no UP FRONT MONEY from me!!

In April of 2021 we had a tear off and re-roof done to our residence in Bandon by R&R Roofing…read more So, here's the bottom line first - Would I have them do the work again? YES Absolutely! Would I recommend them to others? YES, without hesitation! Am I satisfied with their demeanor, professionalism & workmanship? YES! Their bid pricing was fair and honest. They wrote a good contract too - that ALSO looks out for you! And their Clean-up at the end was very good. R&R is a father, son, and working wife business with a couple of other long term full time employees that make for a good crew size. They're not too big and not too small, and not slow, like a one guy operation can be. Dan, the owner was always there on the job. I consider myself lucky to have found these folks, here's why. I've been in construction work for most of my life. I've been retired now for about ten years and don't feel comfortable anymore on a roof to do the work myself. But I have learned a few things over the years and have seen most of the BS tricks that contractors play on homeowners. I knew what materials I wanted, and how the work was to be done. I had bought all the better materials (like stainless steel nails) and had them on hand at the site. And so the search began to find a roofer to do the work. What I thought would be easy, turned out to be one of the most frustrating Coos County jungle-thrashes I've had in many a year. There seems to be something about roofers that sets them apart. They have more complaints and license suspensions on file than any other type of construction specialty. So, one of the most important things you can do in selecting a contractor is to go to the Oregon Construction Contractor Board's web site (www.ccb.org) and put in their License # and see how many complaints, suspensions, and fines they have on record. R&R Roofing has none! And the one MOST important thing for any homeowner to do, is to see if they have WORKMAN'S COMPENSATION INSURANCE for their employees. That's just in case the under-the-table day worker guy falls off your roof and sues you. Also beware of the contractor who wants 1/2 of the money up front - he will have control over you - don't do it. R&R Roofing as a clean record, they were straight with me, they have worker's comp., and didn't require any up front money, they were fast and efficient and they did good work. What more could I have ask for? It was a long road, but I felt in the end it was worth the trouble in finding R&R Roofing. One tip, if it doesn't feel right in your gut - keep looking. And I just have to say one more thing: What I found to be the most disturbing was that the majority of roofers I interviewed, really felt a righteous entitlement in deserving "their" 1/2 bid money up front, even without lifting a finger before doing any work. I actually sensed an anger in them, when I said NO - I would not allow them to get the advantage over me before the work even started. In many states there's an actual consumer protection law that limits what a contractor can ask for as a deposit. 10% or $1,000 of the bid, which ever is less, is the most common practice. With R&R I gave them one check at completion and that was that. Nice. by Bill S.

We live in Minnesota, but have a house in Coos Bay that was damaged significantly in a strong…read morestorm. Dan knew us and was keeping an eye on the house. He is the one who called me to tell me the storm did significant damage to the roof and fencing of the house. He raced to get his roofing crew to put tarps over the damaged roof to stop the leaking, and he recommended we get the insurance inspectors out there immediately, which we did. The insurance adjustor gave us a terribly low estimate for the roof repair, but we knew we needed to have a new roof, so hired Dan's company, R&R Roofing, to replace the roof. The did an EXCELLENT job, finding and fixing several areas of rot, holes in the sheathing, and issues with the flashing. He also found and fixed where water had leaked into the home. Without R&R Roofing, our house would have suffered much more extensive damage, and the repairs would have taken longer. On top of that, when R&R was done fixing our house, he gave us letters, photos and proof that the insurance company's estimates were way too low. We took that information to the insurance company, and they agreed to pay us in full for the repair work, based on the evidence Dan gave us to prove our case. We also hired R&R Roofing to do an extensive renovation of the inside of the house to update it and freshen up most of the rooms. R&R updated the bathrooms, replaced all the flooring on the main floor, replaced windows and siding, finished off 2 new rooms, installed and repaired doors, and kept our house secured and maintained during the project. R&R also repaired the fences that were damaged due to the storm, did some re-grading of the ground to get water away from the house, and found rotting support beams, which they lifted the house to repair. R&R Roofing can do almost anything to improve a house! Great work Dan!

We hired Wyatt and team again for our outdoor living projects, and we were equally impressed!…read more I really appreciate Wyatt's aesthetic, and he gets things done! I was amazed at the level of detail and the efficiency with time and materials. He also really has an expertise when it comes to finding and using reclaimed materials, which add a huge layer of charm and warmth.

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