I really recommend this clinic for you Everyone is friendly…read moreand professional The Dr Victor Ramirez is really nice and professional He made me feel like a part of his family I LOVE THIS CLINIC

Pésima atención!!! el "Dr"Ramírez nada profesional,nunca pregunto la razón de mi visita,le dije que…read morequería saber mi ac1 y me mandó hacer análisis pero nunca me hicieron el ac1 pague $600 dlrs y hoy quería que repitiera los análisis,el lugar es feo,sucio y Victor Ramírez peor médico que te conocido en mi vida

This is our location of choice! Kandy (LVN) could not have…read morebeen more precise and knowledgeable, also friendly. Donovan (X-Ray) was helpful and informative.... Very nice guy. Dr. Patel took time to ensure I understood my situation and options. Great team all around. If you are trying to avoid the ER and can't get an appointment with your doctor, this is an excellent option. If you can plan ahead (not immediately urgent) then schedule an appointment for the next day or go just before they open.

This review is solely based on my interaction with Deanna…read more I arrived at 11am armed with my recently downloaded insurance card from Aetna. Deanna called me up within 5 minutes and started the check in process, only to learn that Aetna not only sent me to the wrong Urgent Care, they also had given me the wrong insurance card! Deanna could have easily sent me on my way, but she went the extra mile (and for those of you that don't know, it's never crowded) and located my provider and the correct urgent care facility. So kudos to you Deanna you are definitely a shining star!

Had what I suspected bronchitis but wasn't looking forward to waiting in Urgent Care line at KP. My…read morepartner's daughter suggested Target Clinic and explained it was run by Kaiser staff. We went on a Sunday around 3:15pm and were done by 4:20pm (including meds refilled by Target). This a very new clinic with clean rooms, new equipment, and just new everything! The waiting room is small but does a fantastic job in what it needs to do--having people wait. My wait time was very minimal. I didn't mind completing the registration form which was very basic. Kristy, the front office specialist, was very nice and informative (and even remembered my name the day after my visit--I had to return to ammend my medical note to include an additional day). As another reviewere stated there wasn't any introductions on the staff part but I'm the type of person who seeks (and reads name tags) the names of those helping me so it wasn't too much of a big deal. However, for others, I can see where this could be a negative experience. Overall, I would highly recommend this clinic.

I could overlook the fact that the lady who helped me was rude, but she specifically did not cancel…read moremy appointment after I asked her to, and then double confirmed she did as I was walking away. Besides that, she asked what my visit was for and when I told her she said "there's nothing we can do about that, goodluck trying to get that fixed at the doctors office" Super unhelpful. Save your time and go someplace actually worth it.

Great experience! Check in staff was super friendly, Medical Assistant was kind and professional…read more Dr. Cho was very nice, knowledgeable and I felt like a genuinely cared. Wish he could be my primary care physician! I was out in less than 30 minutes. Facility was super clean!

When your primary doctor can't see you right away, we rely on the advise of an urgent care…read moredoctor.... so i head to Haven Elite. I had explained to the doctor that my back had been injured for over 2 weeks so he prescribed 5mg of Flexeril for 10 days. After taking this and staying away from the gym for 6 days, there was ZERO improvement. The medicine wasn't doing a thing for me. So i called them to see if they could switch up my muscle relaxant and they said I'd have to come in again. WHAT! I was literally just there for the same exact problem and you want me to return?!? They just want another reason to bill my insurance, as if my first copay wasn't high enough. My advice- if you can wait for your primary doc- WAIT! OR find an urgent care where they really want to help and not just collect on insurance.

Great location right off the freeway. Walking in, I was pleasantly surprised by how appealing and…read moreclean everything looked. The staff was prompt, attentive, and genuinely helpful. I felt cared for and appreciated as a patient. My daughter and I were called into a room quickly, and the nurse was friendly, taking time to understand all of our concerns and medical history. Dr. G came in shortly after and was just as attentive. He made sure he understood everything we shared, examined my daughter thoroughly, and explained his thoughts and plan of action clearly. He made sure we understood each step and didn't have any additional questions. We were in and out faster than we've ever been at an urgent care, and it was one of the best experiences we've had. We will definitely be back. Thank you Medcove

THREE WORDS: GLORIFIED DRUG DEALERS…read more I left this urgent care extremely disappointed. My experience felt like the doctor's role was simply to write a prescription rather than actually evaluate my condition or discuss treatment options. When I asked questions and was looking for medical guidance, I didn't receive any meaningful explanation, opinion, or advice on what might actually help me recover. The billing experience was just as off-putting. I paid cash because I don't have insurance, and I felt like I was treated with suspicion because of it. Before I ever received any treatment, I was asked to pay multiple times and had a credit card terminal put in front of me at least three separate times. Instead of the typical process of receiving a bill or paying at the end of the visit, the focus seemed to be on collecting payment before providing care. If all you need is someone to write a prescription, this place may meet your needs. But if you're looking for a physician who takes the time to evaluate your condition, explain their reasoning, and provide thoughtful medical guidance, I'd recommend going somewhere else. I left feeling rushed, unheard, and no more informed about my condition than when I walked in.

I decided to try this clinic after bad experiences with my previous medical group. The clinic has…read morean OBGYN side and the other side is the family clinic. They have a pretty spacious waiting area and there hasn't been a lot of people in it at once. Receptionist was nice, and helped attend me. Staff seem like they do more than one job at once and staff meant for one role, play another. If they seem busy it's because of that. I appreciate the MA that took my vitals and drew my blood. She seemed like was very busy but still was patient with me. The NP that saw me listened and gave me a plan of treatment. Wait time was okay but like I mentioned, seems like staff are doing different jobs at once.

Horrible service horrible customer service horrible waiting time!!! Unprofessional doctor. I was…read moreforced to take my doctor to this clinic due to my insurance.

I recently visited urgent care and had a wonderful experience with Erik Bezema! He was incredibly…read moresweet, kind, and attentive. He made me feel comfortable and well taken care of throughout my visit. You can tell he genuinely cares about his patients and takes pride in his work. Erik definitely deserves recognition and a raise for his outstanding service! Thank you for making my visit such a positive experience!

The lady she sits in the reception is very tough while speaking with me and my brother,you can say…read moreshe's a rude person and we will never back to this place again...

Kind and understanding personnel. Doctors and nurses always…read moreanswer any concerns. They explain everything in a clear way .

The front desk is very friendly the chairs are ripped up. The floors are dirty the triage room is…read moredisgusting... the back office staff is just not friendly and that nurse practitioner thinks there smartest thing in the world. But what they don't know, I have 30 years experience being a real nurse in major acute care hospital in LA I've done it all its this is substandard care because of their ego how about closing your mouth and listening to your patients! Oh,wow I just i'm told to escorted myself to the treatment room with the words left and left and the treatment room isn't any cleaner than the rest of this dingy. Nasty place, I expected better for dignity health. I had a really big problem with a long time ago. And I thought they'd fix it, but apparently it still does trashy. And also being an infection control nurse, can y'all wash your freaking hands? Nasty. Why do you try getting some actual professional healthcare? Your ratings might go up. I really hate doing this. Being in the field because I'm like putting nobody under the bus. But y'all deserve it here

This doctor's office is by far one of the best I've ever been to! The customer service at the front…read moredesk was amazing, and Dr. Xu was absolutely wonderful. He explained everything to me from start to finish and made sure I understood everything. The entire staff was so kind and made me feel comfortable throughout my visit. I will definitely be bringing my kids to this office as well. Thank you to the entire staff for the amazing service and for making me feel so comfortable and cared for!

Dr Martinez is very insensitive and rude , I've been going here for years the staff is overall nice…read moreit's just been a decline in service since Dr Lee left this facility, would highly not recommend doctors here the receptionist and nurses are overall nice just decline in doctors level of care. Also worst facility for paperwork and referrals I'm having surgery on my back the doctors and staff don't communicate and they are just all over the place needed papers filled out for disability they were brought to them over a month ago and still haven't been filled out I went for an appointment for lab results found out because my primary went on leave without filling them out no one else will after I've waited and filled out request for records from my specialty doctors and still nothing. This place honestly needs to be shut down

From front desk staff acknowledging you as you arrive,to medical assistant who listens and takes…read moreyour vitals. Places you in room and puts on a beautiful ocean scene on the computer screen as you wait. Dr.Gupta is always ready to listen, she gives great feedback and is very passionate about my care,im sure shes this way with her other clients,but she creates a unhurried, caring relationship in the few minutes she spends. You dont feel like your just a number or on a time frame at your visit. Thank you for hearing and caring about me

I am so grateful for my P.A, Barbara Santa Cruz, Who has been caring for me for several years. She…read morehas always given me wonderful advice and encouraged me to make healthy choices and take good care of myself. I truly believe that with God's help and through her guidance and care, I am healthy and doing well today. I thank God for blessing me with such a caring and dedicated provider. I am truly grateful to her!