Pésima atención!!! el "Dr"Ramírez nada profesional,nunca pregunto la razón de mi visita,le dije que…read morequería saber mi ac1 y me mandó hacer análisis pero nunca me hicieron el ac1 pague $600 dlrs y hoy quería que repitiera los análisis,el lugar es feo,sucio y Victor Ramírez peor médico que te conocido en mi vida

Worst clinic ever, the staff are so disrespectful and they never call u back when they say they…read morewill, they will lie about u being disrespectful when really it's them, doctor should record their messages. Find a better clinic please

This review is solely based on my interaction with Deanna…read more I arrived at 11am armed with my recently downloaded insurance card from Aetna. Deanna called me up within 5 minutes and started the check in process, only to learn that Aetna not only sent me to the wrong Urgent Care, they also had given me the wrong insurance card! Deanna could have easily sent me on my way, but she went the extra mile (and for those of you that don't know, it's never crowded) and located my provider and the correct urgent care facility. So kudos to you Deanna you are definitely a shining star!

Don't write a lot of reviews, but I left this facility so upset that I just had to. I waited over…read morean hour to be checked in and as soon as the Employee realized I was there for a workers comp case she was extremely rude and did not want to deal with me. I was told I could not be treated because they did not receive an authorization, even though I had previously called in to make sure I was good to go. So rude, so unprofessional. I will never recommend this place to anybody.

Had what I suspected bronchitis but wasn't looking forward to waiting in Urgent Care line at KP. My…read morepartner's daughter suggested Target Clinic and explained it was run by Kaiser staff. We went on a Sunday around 3:15pm and were done by 4:20pm (including meds refilled by Target). This a very new clinic with clean rooms, new equipment, and just new everything! The waiting room is small but does a fantastic job in what it needs to do--having people wait. My wait time was very minimal. I didn't mind completing the registration form which was very basic. Kristy, the front office specialist, was very nice and informative (and even remembered my name the day after my visit--I had to return to ammend my medical note to include an additional day). As another reviewere stated there wasn't any introductions on the staff part but I'm the type of person who seeks (and reads name tags) the names of those helping me so it wasn't too much of a big deal. However, for others, I can see where this could be a negative experience. Overall, I would highly recommend this clinic.

Needed a TB test, looked online under Target Clinic scheduling portal, and saw availability for…read more6:30 PM for when I get off work. Awesome! Booked it earlier today around 2 PM. I get to the clinic at 6:18 PM and saw a sign to ring the doorbell. So I gave it a rang and sat down patiently awaiting 6:30 PM for my appointment. Around 6:26 PM the nurse comes out and is stunned to see me waiting. Immediately, she questions me and asks how long was I waiting and if I rang the doorbell. I let her know I thought I did upon arrival (even though my scheduled appointment should've let her know). She then let's me know she has already cleaned up for the day? I try to let know I booked the appointment online for a TB test, and she goes in the back for a few seconds. She proceeds to ask me if I can come back as it's a time sensitive test. Given the nature of the test I have to either come back Saturday or Sunday. I understand.... however, why have such times listed on the booking portal if you can't read the test within a reasonable time? To my understanding, the TB test has to be read within a 48-72 hours from the test given. That would land me anytime before 6:30 PM Sunday, and I was able to come before closing on Sunday to get it read.. Left quite vexed after not being heard nor with the TB skin test. Long story short, I had an EXTREMELY unpleasant experience here at Target Clinic. One would assume, if a time is listed on an appointment booking platform, the service listed can be administered. Not in this case. Even if the nurse concluded she personally would not be able to give the test, I could've been notified before my appointment time, and before I drove out to the clinic. Disappointed is the least I can say. The nurse on duty had a poor attitude. It could've been chalked up to a misunderstanding, but she carried such a LACK of professionalism and sensitivity. Please go somewhere else if you are looking for patient care!

Haven Elite Urgent Care:…read more Genuine care by a solid and thorough Doc. Attention to every detail. Appointments spaced out to allow for quality and personal one on one care and treatment. X rays on the premises. I was rear ended in a car accident. I was rocked. My back, neck and right shoulder were jacked up. I went to a hospital ER in the area and it was slammed. So I went on our good ol' Yelp and found this wonderful urgent care. Everything about this experience - the first phone call with Gabrielle, her care, concern and professionalism; her being on the ball and so efficient( btw she is a US Navy Veteran)- this set the tone for a great and calming visit. Dr Cho was incredible. Very personable, cool, related to me and was just so very thorough as he covered every possible avenue and took his time treating me, testing my reflexes and my areas of concern. He was very thorough. He showed me and detailed all of my x rays. The office was immaculate. Clean and very well organized. There were complimentary mini water bottles and some snacks for the patients. Great medical establishment.

My family and I have visited Haven Elite Urgent Care multiple times, and every experience has been…read moreexceptional. Dr. Henry Cho is truly amazing--his kindness, patience, and thorough care are unmatched. I honestly wish he had his own practice because we would choose him every single time. Dr. Cho consistently goes above and beyond, making us feel cared for and supported during every visit. It's rare to find a doctor who combines skill, compassion, and genuine dedication the way he does. I can't say enough good things about him. Haven Urgent Care is fortunate to have someone like Dr. Cho, and my family is incredibly grateful for the outstanding care we've received from front office to back of office. THANK YOU!

I like that their open from 9am to 9pm 7 days a week and they have an X-ray machine onsite. Saves…read moreyou a lot of money than going to emergency room hospital. Fast service and I like you can book a time to make a visit

Great location right off the freeway. Walking in, I was pleasantly surprised by how appealing and…read moreclean everything looked. The staff was prompt, attentive, and genuinely helpful. I felt cared for and appreciated as a patient. My daughter and I were called into a room quickly, and the nurse was friendly, taking time to understand all of our concerns and medical history. Dr. G came in shortly after and was just as attentive. He made sure he understood everything we shared, examined my daughter thoroughly, and explained his thoughts and plan of action clearly. He made sure we understood each step and didn't have any additional questions. We were in and out faster than we've ever been at an urgent care, and it was one of the best experiences we've had. We will definitely be back. Thank you Medcove

The worst clinic ever, dirty, rude and mooore..... Firrrrst the Medical assistants act like they…read moreare nurses, but they are uneducated not properly trained for their role!!!! YOU ARE NOT NURSES STOP !!! front desk is very rude, always in a stupid mood. Doctors never last there, they're always replacing their staff always replacing doctors. they are mistreating patients!!!!! People go there to have care to have help not to be mistreated, WHYYYY are you in the healthcare field? If you're going to be mistreating people, patients, Humans, someone's loved one. Please educate your staff, have proper training. It is embarrassing. it is disappointing, i am never going to return i will be reporting this clinic, the staff and THE DOCTORS!!!!!! mi gente no tienen que aguantar este abuso de estas personas o los doctores de aquí!!!!

1. The door to the back office where files should be is left unlocked from the streets. I…read moreaccidentally walked in. 2. The receptionist was polite but I had to repeat my information multiple times but you could tell she is trying. 3. The back office ladies were trying to talk to the receptionist while she was trying to tend to patients. 4. Can't say much about the drs because after a month waiting they had me with the wrong dr and couldn't see me. Please hire someone to improve the overall quality of this center.

The lady she sits in the reception is very tough while speaking with me and my brother,you can say…read moreshe's a rude person and we will never back to this place again...

Had the strangest, most off putting phone call with their office staff. I was looking for a new…read morepediatrician and left a voicemail with a couple of simple questions. I received a call back from a woman who seemed, well, incapable of holding a conversation. I had 2 simple questions and she managed to make her answers so non-committal and unclear that I was genuinely shocked. It almost seemed like she didn't know how to use a phone. It was so odd that I just had to laugh it off and say goodbye. I wanted to see Dr. Chong, as he seems to be a well-liked provider, but I simply could not get past that bizarre phone call. I hope that woman is OK, because she sounded confused and quite frankly lost. I would not be comfortable with someone of this ineptitude handling any of my family's medical matters, even if it's just for the scheduling.

Kind and understanding personnel. Doctors and nurses always…read moreanswer any concerns. They explain everything in a clear way .

Ive been here multiple times, and the receptionist in the front, the middle one with the black…read moreframe glasses is always so rude. I was the only one in line and she was just gossiping eating while i stood there having no urgency to help. They send us to the back into a room and we waited more then 30min for anyone to come help us while i hear the drs talking about bunnies the entire time. If you guys are so busy how is there time to discuss bunnies?

Dr Martinez is very insensitive and rude , I've been going here for years the staff is overall nice…read moreit's just been a decline in service since Dr Lee left this facility, would highly not recommend doctors here the receptionist and nurses are overall nice just decline in doctors level of care. Also worst facility for paperwork and referrals I'm having surgery on my back the doctors and staff don't communicate and they are just all over the place needed papers filled out for disability they were brought to them over a month ago and still haven't been filled out I went for an appointment for lab results found out because my primary went on leave without filling them out no one else will after I've waited and filled out request for records from my specialty doctors and still nothing. This place honestly needs to be shut down

He's a excellent physician. Everytime my daughter visits him, he addresses all concerns and takes…read morecare of all our issues. He has great knowledge. Thank you for helping us. I

I am beyond disappointed. I have PPO insurance and I have never had a front desk employee tell me I…read moreneed to find out myself if my insurance can be taken at a doctor's office. My insurance can be taken anywhere in the world but suddenly this location is making me do the leg work to get verified? Don't waste your time here. Bad attitude all around.

I switched doctors because I heard how attentive Rancho Wellness is when you needed something. I…read morecalled them to see if I could get a prescription before leaving town for a cold and flu I was coming down with. They said they could not see me for at least two days and said I should go to the urgent care. I tood them I wasn't leaving for 2 days and a virtual appointment is ok if they can't see me in the office. They still said they can't see me. Makes me second guessing switching doctors. Maybe because I'm a new patient it's just not a priority.