Clyde was great. He knew what the problem was immediately. He made a suggestion and didn't have to come out. I highly recommend him.

Clyde came out to fix my washer.Turns out to be a bad pump. Had one in his truck took less than 45min to change it out Was charged $325.00 said he waved the service call too.Thats $300 an hour! Pump was $25 Now 2 months later same problem bad pump. Called Clyde no response left message 3 times Not good read more

Clyde came out on time, so respectful and honest. our compresser is going and he gave us the news of a new refrigerator will be needed. He cleaned our refrigerator and set the temps for us. We would highly recommend Clyde. He is knowledgeable and honest and we appreciated him coming out so quickly. read more

I didn't use him but he was very nice on the phone. I told him over the phone what was wrong, sent him some pictures, and he explained to me it wouldn't be cost effective for me to repair. I appreciated the honesty. read more

Clyde came the same day. Made one check and knew what the problem was. Had the part, replaced the bad part and all is well:

Great service, timely and nice person to work with and the appliance will get fixed quickly. Also, the value of the service and price adds up to the 5 star review. read more

Clyde was a great person to work with our dryer was making a squeaking sound and it was horrible. Our dryer is about 10 years old and I just didn't want to buckle down and get new one yet, if I didn't have to. Clyde was able to get the part that we needed in about a week, and he was able to repair it. The whole process took about two weeks and it was easy and saved us 1000 of dollars. Thanks! read more

Tech showed up so it was already loads better than Maytag's preferred repair company, WFCC DIAMOND FACTORY SERVICE. Super easy to get an appointment. Repair person came right on time. Took apart my washer. Told me what was wrong and how much it would be plus some advice. Payment for the appointment was easy. Overall very impressed by this company and will use them again! read more

After an unsuccessful attempt by my general fix-it man and another company that did not service Samsung washers, I found Clyde on Yelp. He responded quickly, I sent pictures of the issues, he found the part I needed and indicated that he'd charge $329 to repair my washer. That sounded pretty expensive to me, but definitely better than the cost of a new washer. Although he was originally scheduled to repair my washer on a Tuesday between 1-3pm, when I didn't hear from him by 3pm I reached out and found out that he was delayed. I understand how appointments can take longer than anticipated - I just would have preferred that he communicated he was running behind. We rescheduled for the following day. When he came to fix the machine, it took perhaps 30 minutes max. Excellent! And Clyde was personable and seemed very knowledgeable. He indicated that the part was $185 (although typically they receive discounts and my fix-it person purchased the same part for $115). So assuming Clyde received a comparable discount, that means he made $200+ in profit for my service. Clearly a good gig for him...but really expensive for me. I haven't used the washer yet, but it worked during Clyde's test runs. Assuming this issue is fixed, I'd definitely recommend him - just know that he's on the expensive side (which he admitted during our conversation). Again, cheaper than purchasing a new machine, but since it literally took less than 30 minutes to fix - I wish he would have provided me a lower price once he realized it was a relatively quick fix. Update 8/4/17 So, I ultimately had to call Clyde back two more times for the issue. As I'm in the process of relocating, I haven't been in town very often and noticed that the washer sounds really, really loud during a certain cycle. I wasn't paying close enough attention to the end of the 90-day warranty, so of course when I just contacted him regarding the latest issue, there's an $89 service charge. While I do believe he's a nice guy and it was my fault for not contacting him sooner - since it's not even two weeks outside of the warranty and he's had to return twice already - just seems that he would waive the service call fee and just charge me if the problem is different than the one he already fixed. read more

Clyde came to fix my refrigerator that wasn't cooling. He didn't have the part needed on the 1st day but came the very next day and replaced the defective part and now my refrigerator works great. He even saved me $$$ by letting me defrost my refrigerator overnight versus him having to do it with a hair dryer (more labor for him). Loved that he's up to date on technology- texts appointments, e-receipts. Great experience. Would hire again for appliance repairs. read more

Clyde replaced a part on my refrigerator. After several days l called because I was still have the same problem. After leaving Several messages he called back and stated he would have to order another part. After several weeks he has not called back and doesn't reply to my text and phone messages. read more

I had an issue with my Maytag Refrigerator. Using the online scheduling was a breeze! Arrived on time, and was very professional. Fixed the issue on the spot for a reasonable price. Will certainly use his services again. Thanks! read more

He is 1. Not reliable. Two separate appointments where we took off work to be there to let him and both times he was more than two hours late. 2. He is not competent. After waiting almost two weeks for a part to come in it ended up being the wrong part. 3. He is not considerate. He had no concern or urgency about the fact that we had no washing machine for over two weeks with a one year old! You will end up chasing him around for your answers and follow up. Could not more strongly NOT recommend someone! Thanks for nothing Clyde. read more

I highly recommend Clyde the Appliance Guy! I was able to book an appointment easily online and the communication was on spot. I was given a window between 9am and 11am. The owner was at the house at 9:15. He located the issue and repaired it within 15 minutes. I wish I would have used him when my dryer recently went out. I will be recommending him to friends. read more

If you need a washer repair this is your guy! Just had my front load washer repaired and he had diagnosed the problem within in the first 5 min. He did an amazing job and well worth the money! Also, is willing to share his knowledge after I asked what should I be doing to maintain the washer. He was prompt, efficient and won't let you down. He even showed up after his car broke down earlier in the day. read more

Clyde was asked to fix my oven because it did not heat properly. He had to order a part and after he installed it, the problem persisted. His install came after he did not show up for an appointment so we rescheduled. Now, I'm out $500 and the oven is still not fixed. He ordered another part to try and fix it. The part was supposed to come at the end of January. It is still not here. After weeks of calling Clyde with no response, I gave up. read more

Started off Monday morning with my refrigerator on the fritz. I was about to replace it since it's a 1996 model, but called Clyde first to get his opinion. This was our second time having him come to our home. He was able to come out same-day and take a look. He arrived within the stated window of time and established that it was a relatively simple part to fix and gave advice on the repair vs. replace dilemma. Ultimately, I'm glad we went with repair because there are not many refrigerators in stock in the size we'd need. Clyde was able to get the part by the next day and it was installed by Derek. Both gentlemen were friendly and a pleasure to work with. I appreciated the text alerts letting me know they were on their way. Derek replaced the part quickly and even offered to put all the shelving back in the fridge for me that I had pulled out and washed. It was also convenient that I was able to pay via credit card. We will continue to use Clyde the Appliance Guy's services for the next appliance that decides to give us trouble! read more

I had Clyde repair my LG washer and dryer last winter and everything was great. In August the motor went out in my dryer and he came out to repair. Within a month, it was making loud noises. He came back out and said the there was a loose part, which he "fixed". That night the dryer was worse. I sent him a video and he said the blower wheel must be bad and he would order a new one and should be in in a couple of days. That was September 25. Since then I have left numerous text and voice mail messages in which he has not answered. At least have a courtesy to people that have paid good money to have you repair their appliances to tell them something, not just blow them off. If I could give 0 stars, I would. read more

This company is very bad charged me for a pump and never came to install it and now does not return my call. STAY AWAY FROM THIS COMPANY

I had done business for 17 years with A-1 Appliance repair with no issues. Their Number was given to Ace Repair Service. On 8/2/17 the issues began when they diagnosed the leakage in my dishwasher to be a seal. Second visit by another technician determined the dishwasher to be to costly to repair so I figured I am paying for a service call anyway, may as well have him take a look at my drier that didn't function well on the permanent press cycle He determined a new part was needed. Part did not cure the problem. Re-ordered another part taking over 2 weeks. Appoint date to install said part was today between 8 and 9. It is now noon and I have yet to receive a call. The company has voice mail and Clyde has voice mail. My next step will be the BBB. read more

He doesn't even deserve a 1. We called him to fix our washer, which he did. When he was here he suggested we replace hosing on the washer (that had nothing to do with our initial problem), which also connects to the dryer. He then disconnected the water hook-up to our DRYER, which runs a steam feature, and then told me he didn't have the part to replace the hose after going to his truck. Came back out a week later, with the wrong part this time, and said he'd have to order it directly from Maytag. We've left several messages, and have never heard from him again. So now, we have to hire and pay someone to reconnect our dryer, and that's not what we called him out for in the first place! To say I'm livid is an understatement. Do NOT use this guy!!!! read more

I've used this company twice once for a Maytag front load washer (Feb 2017) and recently for a GE range (Mar 2019) service was fair fast and courteous, highly recommended. read more

I called Clyde, he said he would come first thing 9am the next day, he never showed up or called. On to the next service company

Made an appointment to fix my fridge. Clyde decided it needed a new main board and was supposed to order one. A month later after numerous voicemails he calls back and tells me it's on back order and won't be in for another month. Ended up ordering the part myself. The fridge stops working hours after him installing the new part. He comes back and replaces another part and sure enough the fridge stops working hours after he leaves. He promised he will figure out what is wrong with the fridge and was supposed to order another part but he stopped returning my calls and texts all together. Ended up having a manufacturer certified repair man fixing the fridge. There was nothing wrong with the original main board. I don't usually leave a review unless it's a good one but the lack of professionalism in this case it's just too much. read more

Clyde provided exceptional service for repair of my LG stove. He called to advise me that he was running late and confirmed that he was on his way. Since I was his last appt., he could have easily put me off to the next day, but he didn't. He thoroughly reviewed the stove, clearly stated the problems, the total price, and asked if I wanted to continue. He also had the parts needed and was able to fix the stove in less than an hour -- He even gave me time to clean out the bottom of the stove once the panel was removed! (who does that ?:} Thank you Clyde; If I have further appliance repair needs you will be definitely be hearing from me! read more

Our dryer went out and we called one of the big nationwide repair services. They told us they could be out in 6 days. We called Clyde and he came the same day. Derek diagnosed the problem and it was fixed within 24 hours. Great service, experience, pricing, everything. I would highly recommend them! read more

Fixed our dryer really quick! Was able to diagnose the problem promptly. Very friendly and professional with calling me back after leaving a message. Would highly recommend to everyone! read more

If you need your appliances repaired, look no further! Called clyde and he answered on the first call. He was able to come to our house same day to repair our washer. He got to our home in under 2 hours from the time we called. Our washer needed a drain pump and I was very impressed to find out he had a brand new one. I was thinking he would have to order the part and would have to come another day but was pleasantly surprised when he told me he was all done after 10 minutes!! Seriously the most speedy service ever. I am also satisfied with the 90 day guarantee. Hoping I don't have to call him again tho! So far Very happy customer. Thanks Clyde! read more

Set up the appointment to fix two washers and a dryer for a 10a-12p timeslot. I even took the day off work to be home for the appointment. Clyde never showed up or even bothered to call. read more

Clyde set up an appointment and showed up on time. He looked at my dryer and told me that the vent was blocked. The good news was that all I had to do was clean the vent and not replace the entire dryer. Unfortunately, Clyde didn't have the tools to help me on the spot, but he did recommend someone that could help. Luckily, a neighbor had a Lint Eater and that was the trick. Dryer is working properly now. Thanks Clyde! read more

I called Clyde with a dishwasher/garbage disposal issue. Even though I called late, he returned my call after business hours and schedules me for an appointment next day. Did quality work at a great price and was very personable and helpful. Would highly recommend. read more

I called for a problem with a refrigerator and left a message and received a return call in less than 20 minutes. Derek couldnt get out until the next day which was no problem considering it was late in the day. He have me a 2 hour window he would arrive and called 15 minutes prior to arriving and was RIGHT ON TIME! He had the problem diagnosed within 15 minutes, showed it to me and explained what happened (I have some experience with appliance repairs) had it fixed and was out the door with a service call cost that was beyond reasonable compared to most companies I have used for our property management company service calls. Derek was very professional and knowledgeable (there was ZERO guessing what was wrong and ive seen that from other companies MANY MANY times). Bottom line, Clydes will now be doing all service work for our company appliances. Hands down the best ive used in 20 years in business. Prices A+, knowledge A+, courtesy A+. THANK YOU, it was well appreciated!!! read more

He responded quickly, arrived when he said he'd arrive, was very reasonably priced. How many repair men can you say that about today? Nice guy, too. I highly recommend. read more

Great service. My appointment slot was set for 11am-1pm. Clyde called at 11 and said he was on his way. He was polite and professional. Looked at our washing machine and determined the issue. Luckily he had the parts with him and was able to fix the washing machine that same day. Price was reasonable and he was finished within an hour. Washing machine works great and he assured us that he could come back if there were any issues with the new parts as his service has a warranty. We were very pleased and will definitely be calling Clyde again. read more

I guess I'm the first to have a not so positive experience with this business. I did give 2 stars for the simple fact that when I called, they were able to have someone come out in a very timely manner, and I appreciated that. They told me that the problem with my dishwasher was the seal, and that the part was on back order and would take 1-2 weeks to come in and they would call me. No big deal. 3 weeks later... I start to wonder why I haven't gotten a phone call. I called, and was told they couldn't find the order OR the shipping tracking number and needed to know my model number again for the dishwasher. Funny because I then found out that my part would be in THE NEXT DAY! How ironic! In the meantime, I went online to sears direct and found the door seal IN STOCK online for $9.95! For a $10 part, they were charging me $169 for install and part for a fix that would take them probably 30 min. Thats a huge profit IMO. I ended up ordering the part myself from Sears. Again, the guy who came to diagnose the problem seemed nice enough, but customer service since hasn't been up to par for a company that charges $160 for a simple repair. read more

Great work, very professional, good price. Responded to my call right away. Was out the next morning to fix my whirlpool oven.

I'm in the service business and would like to post something for the first time ever. I called Clyde the appliance guy and set an appointment to look at 4 different items in my home. He showed up and looked at everything and said I needed a new refrigerator, had to order rollers for the Samsung dryer, needed to order a part for Dacor oven and turned on the ice maker and said to let him know if it was dropping ice. He left saying he would call me when all the parts were in and come back. A week passed and I called and left a message. After a couple more days I called and left another message to again not get a call back. My wife called the following week and left another message and still no return call. To this day we still haven't heard from him and moved on to another company. I'm shocked he's still in business! I wouldn't have minded if he called and said he didn't want to finish the job but to NEVER return a call is absolutely ridiculous. Be AWARE! read more

Called clydes for an oven repair. First time out diagnosed as heating element then came and installed heating element and then they said that wasn't the problem and diagnosed as a electrical board that we already had replaced 2 years earlier for 500 so we said no. We purchased new oven. Clyde said he would come out to install. He never showed up for apptmnt and never returned phone calls. Even in the beginning he didn't return phone calls until multiple calls to him. So if someone doesn't call you after several attempts it is a good indication of their work. In this case he never shows up or called so a complete waste of time. read more

Called on Friday and Cylde was there Saturday to check out my dryer. Told me we needed a new motor, ordered the motor on Monday, and Wednesday was in and out of my house so fast after installing the new motor. Great service. Quality work. Thank you so much! read more

Great, friendly guy! He fixed my washer and dryer quickly and for a very reasonable cost. Highly recommended, will definitely be referring back to him for any other future appliance repairs. read more