I called service tech and Jim the owner answered. We settled on a time, he was at my house exactly…read moreon time.jim is a total professional I showed him some areas of concern on our carpet and furniture. He went out of his way to address those areas, we couldn't believe e how great everything turned out. If you're looking for a carpet and furniture cleaning company service tech is the only choice. Thanks Jim

Responded immediately, came the next day, cleaned carpets efficiently and is reasonably/fairly…read morepriced.

When ServPro trucks show up with the logo "Like It Never Happened" they aren't kidding. I had a…read moreseptic tank back up and I had a real shi**ty mess on my hands. My local guys couldn't do the job & thankfully having me the number for ServPro. At first, they said they couldn't get here until THURSDAY (this happened to be Friday afternoon). I explained my nasty situation. Gabrielle said she'd call me right back. I thought I'd never hear from them again, but sure enough within 15 min. I got a call saying that a crew would be at my house at 6:00PM!!! With a massive show of cleaning force 4 highly experienced and very nice guys showed up; donned hazmat suits/gloves/respirators and went to work. They were here until 10:30...on a FRIDAY NIGHT. They did an amazing job. They came back every day to check on the equipment they left here to dry the place out. By Tuesday the equipment was gone & our house was spotless. I've never met a more professional bunch in my life; and I'm old. I'd recommend John Flood and ServPro any day of the week.

We had a pipe burst on our third floor, causing damage to 3 floors of our home. John, John and team…read moreat Servpro have delivered high class service each step of the way. I highly recommend Servpro!

We had a water leak in our basement. We called AllPro Restoration and they came out that same day…read more David the director of Operations came out to access the situation, explained the process and his crew came out shortly with extractors, fans and dehumidifiers. Everything was dried to our satisfaction and our basement is as good as new. Thank you AllPro for your quick and efficient service. I will be recommending you to all our friends and neighbor.

Excellent, professional company. These guys will definitely take care of your damaged home as if it…read morewere their own.

I needed to have a professional do mold remediation (in Clifton Park, in Upstate NY) when I found…read moreBlack Mold was embedded in Sheetrock under a tankless hot water heater which I didn't know had a very small leak. I called Rainbow International since their website indicates they are certified and licensed in Mold Remediation. Rainbow (Albany NY) came in, told me the Black Mold they saw in the Sheetrock would require cutting out that section of the wall, and they could in fact eliminate the mold problem. They charge $2500 to cut away about 10 sqr ft of wall(&fix repaint), spray antifungal into the wall and rug around it(didn't even cut away rug to just check under it). Thinking they solved the mold problem as they promised, I stopped running ultraviolet light (contain mold growth/spread). After that I became extremely sick, and had to go to family's place in NYC;where a doctor found he needed to prescribe 3 antibiotics and warn continuation of a problem might require hospital intervention. After getting sick, I called Rainbow. They acknowledged that the illness could've been from continued mold problem, but then blamed this on my "having a lot of things" (I took out of the walk-in closet when I first found the mold)! As the later Mold Inspector said, their job under NY Law was to have a full inspection done BEFORE starting the estimate & work; if for nothing else to professionally determine the extent and details in the Mold Remediation work needed to have the work successfully completed in a thorough manner (that wouldn't leave the issue outstanding afterwards). Rainbow (2 weeks ago) said they would call me back about any next steps they could possibly take to fully solve the problem; I still haven't heard from them after I sent them the Mold Inspector's report along with the "Air Analysis" sent from a laboratory that examined the air samples from the apartment (containing the mold they were hired to remediate)!! Do not hire this company. It is my understanding this isn't up to minimum standards required by NY Law for licensed individuals. After I reported them to the regulatory state agency, they called me to threaten me with a charge of"slander". I gave them the answer Judge Judy once gave;an absolute defense to such a charge is that I told the truth (as I am here also). They told the NYS agency they only worked on less than 10 feet of Sheetrock, your their bill to me said they worked on 30 feet of Sheetrock. If it was an "error", of course you can't depend on their use of "due diligence" in billing and work. Otherwise, which I suspect is more likely the case, they are just plainly dishonest!

I just had to write a great review for this honest and professional company! We found some mold on…read morethe ceiling of our summer cabin in Lake George. Naturally, I was extremely concerned because of what I have heard about the dangers of mold. I contacted Home Advisors and they had Rainbow International contact me. My initial contact was with Laurie. She explained things to me and offered to give me a free estimate. Laurie even emailed me the laws about mold removal. Matt met us at our cabin and after carefully checking things out, informed us that our problem was very minor and that we could take care of it ourselves. We appreciate his honesty and feel very fortunate that we contacted the right company. We will certainly always recommend Rainbow International Restoration to anyone who asks.

I was so impressed with the thoroughness of the inspection, the time Jim took in explaining all the…read moreissues and solutions, and the depth of his expertise and knowledge. I would highly recommend Excelsior. You won't be disappointed!

No one is ever wishing to have to have black mold removed from their home. I received 5 estimates…read morefor the large job-the entire back ceiling of my home-and chose Restoration 1 based on our initial meeting with Daryl who came to give the estimate. The entire process was homeowner overwhelming yet Daryl and the crew were so easy to deal with it made the project very tolerable. The weekend involved in the process saw outside temperatures getting into the single digits. One phone call, on a weekend, and a heater was on its way to the house. They are thorough, prompt, honest, amiable, and delightful. I highly recommend them for any mold remediation needs.

From the owner: Restoration 1 of The Capital Region is a team of property restoration experts and immediate…read moreresponders who help homeowners after disaster strikes. Our professionals are among the most trained and experienced repairmen and technicians in the industry. We use the fields most advanced and innovative practices to ensure your property is returned to its pre-damaged state.