I stayed here for a week for Tomorrowland Winter and enjoyed my experience. I'll break down the different aspects to simplify: Staff: Easily the best part! From my phone calls leading up to our stay with requests, to the ease of check-in and friendly smiles and service, the staff went above and beyond to make all of the festival goers feel welcome this weekend. I also really appreciated how they did wristband checks late at night to prevent non-hotel guests from entering the property for safety reasons. Rooms: We had a bedroom with 2 beds and a connecting room with 3 beds. They were small but roughly the same size but had a few random differences. Windows opened which was nice. Lights were a little difficult to figure out. Closet doors in ours jammed. Rooms come with safes but you have to ask staff for the key. Towels are changed every other day based on a set schedule. The bathrooms flood easily and because of this there is mold on the wood in there and water gets trapped under the cracks. Food/Drinks: The food could be hit or miss. The cheeses were great and the soft serve bread was usually great, but sometimes was a little tough. The half board package we had included free, white or red wine, which was delicious but would run out closer to the end of service. I think that a greater variety of fresh fruits would be appreciated as well as either more seasoning on the food or seasoning stations for the food, and some of the proteins were quite bland. I loved the liver when it was available. No room service unfortunately. Amenities: while we never had time to visit the pool or game room, they did look really nice. Being attached to a ski rental shop in the basement with included storage was a wonderful perk as well. One thing that could've really added to the experience is if there were more free water stations, as there was only one on the bottom floor, which ran out during one of the evenings. The public restrooms in the space were spacious and clean, and I really enjoyed the lounge areas and the bar. Location: Somewhat ski in and ski out, which was nice! Located extremely close to both the bus stop and the Bergers city center, as well as several ski lifts. Overall, I did really like staying here and felt the price was fair, but do realize that I booked through the festival so I'm not sure how rates normally would compare to normal service. If I return to this festival, I would likely choose another place to stay just so I could experience what the other side of Huez was like, but would recommend this to those on a budget that still want amenities and food included. read more