Great massage and facility, would highly recommend for a splurge spa session…read more My fiancé and I had a massage booked on a Saturday, with the massage it comes with all day usage of sauna, steam room, and jacuzzi. They also have tea, infused water, and lockers in the men/women separated area. Parking is complimentary for spa users. The massage was amazing and felt relaxing, pressure was perfect. Although it was a bummer that the men's steam room was closed due to service, we still had a relaxing day. Staff is friendly and was checking cleanliness every so often. Overall great spa that's right next to the beach.

5 stars for amazing service, spotless spa, great amenities and one of the best massages I've…read moregotten! My first visit was today and I would definitely book again. They will give you a wristband for pool access all day.

A really effective massage by Echo. He worked my body to be more flexible, and feel really great.read more

Service was very good. Appreciated the information and knowledge of the aesthetician. We got…read morefacials. I needed a lot of help on my pores. I also got the diamond hydro facial. I'm unsure if it was better than the physical extractions. It was a bit pricey with the hydro facial. Overall, my experience and results were good. My pores look better. I will be coming back

This spa was absolutely wonderful. But to be honest, all great spas are pretty much the same. Great…read moreamenities, great spa menu, beautiful location, atmosphere and etc. what really set this one apart was the amazing people here This spa is located in the Hyatt regency on gorgeous PCH. I used to frequent this hotel a lot for their amazing restaurant- Watertable (that's a whole other review) Calling to book the appointment was very easy. I had to put a credit card down (like most spas) my treatment was at 1:15 and the woman on the phone told me I could get there as early as 9 AM to use all the amenities (pool, sauna and etc) When I arrived, Vincent, was working valet and helped me out. He showed me exactly how to get to the spa. (You get free valet parking with your spa service) I will say, the spa is pretty far from the main hotel lobby entrance. It does have nice views and the place is spotless. It is easy to find though. They have tons of signs pointing you into the direction of the spa. Once you get to the spa it's tucked away in gorgeous greenery with a little bridge that takes you over a little koi fish pond When I got to the spa, the girl at the desk was amazing (I wish I got the names of everyone) she checked me in, she asked if I had any allergies, asked if I had any health issues they needed to be aware of and etc. She was on point. She then asked if it was my first time there (it was my first time) so then she immediately paged another staff member to show me around. She gave me the whole walk through, showed me how to use the lockers and everything. She was great as well I did use the sauna before and after my 50 minute massage which included hot stones They had a lovely water station with your typical spa water. They also had a big bucket of ice (which I love having ice. The colder my drink, the better) They also had a tea station. They had honey, cinnamon sticks and other things at the tea station available. Yet you have to go to the desk to ask for the tea bags When I got to the waiting room (relaxation room where you wait to be called for your treatment) they had a lovely set up. Really nice comfortable couches, they had chairs right by the fireplace, they had fruit, they had some baked goods and then I saw the menu for food you can order and they had drinks you could order (food and drinks were for a price. But the little baked goods were free) they had a banana bread and these delicious bars with jam. They also had a variety of nuts, trail mix and etc with little cups you could put them in I had the pleasure of getting Brittney. She was absolutely great. She took me to the treatment room and gave me a minute to get undressed and situated on the table. She asked if the table was warm enough for me. She was great at asking if I wanted light or medium. I told her just to wing it. I did have a LOT of knots in my back on the right side. So she went for it lol. The pressure was at times a little too hard for my taste. But if it makes me feel better in the long run, I don't mind. Plus, I could have told her to lighten up at any time. I really did not want this to end. I felt great afterwards. They had very clean showers They had everything from mouth wash, spray deodorant, hair dryers to use and everything else you'd find at your nice spas. They have a cute little shop where you check in / check out. They had a good amount of different beauty products, jewelry, clothing and other things you'd find at a place like this. The girl who checked me out was great (again, I wish I got the names of everyone) I would 100 percent come back. I'd love to have a girls day here with friends or try one of their facials next time I would have loved to take more photos of the spa, but please remember cell phone use is not for spas. Especially since smart phones have cameras on them and guests are walking around in bathing suits / just towels and changing. So be respectful of that

Rhonda is my number one estatician for facials. She is always so informative and up to date on…read morerecomnended products for my sensitive skin care needs. She is profesdional and always makes me feel pampered and well cared for. Love the relaxing atmosphere she provides every time! Thank you for the great service

This is my second time being here, and it's a very fine satisfaction. The cleanliness, the…read morewelcoming from front desk makes this place is one of my most favourite massages. Especially Shasa, she is a very good massager, she released my shoulder's tension and a headache that lead me here. Thank you and hope you keep up the good work!

Today was my 2nd time with Sasha. Although it was a 90 min Beach Pro (Full Body) massage, it…read moreseriously felt like a 2 hr massage. Sasha has stucture and a tempo. She begins with some directional stretches on your back to get you ready for the "walk on the back." She walks with such skill, from your calves, thighs, buttocks, upper spine, forearms, etc. My two add ons were: - The walk on your back (she does it the best) it's so restorative - Back scrub (it's so refreshing, it like brings more blood flow) - Sasha really puts her heart into it, and uses strong pressure; it feels so good. Sasha has a spirit of excellence. She does not miss a single thing. She got all of my areas of concern: - Ear massage (she does this the best and the longest), it helps with my recent sudden neural hearing loss - Scalp - Neck - Shoulders - Upper spine (sometimes it cracks too, absolutely wonderful) - Buttocks - Thighs - Calves (she does my calves in a few different ways during her treatment), so good!!! Cos Calves are the body's 2nd heart, it pushes blood back into the heart! - Ending with face up, shoulder, arm, thighs and feet massages too Sasha has great concern for the client. I was too warm and asked to remove the blue blanket. She checked on me to make sure I wasn't cold. This place is consistently EXCELLENT, WONDERFUL, AND CLEAN! The massage was so good, I gave her my applause when she was done!!!! Hahahahah Such a great masseuse!

Unfortunately, my experience at this hotel was far below what I expected…read more The problems started as soon as we arrived. We were given a room with an unmade, dirty bed, as if it had never been cleaned after the previous guest. They immediately moved us to another room, but it was a terrible first impression. On top of that, the overall cleanliness left a lot to be desired, the carpet looked visibly dirty, and there was hair in the shower. The worst part of our stay happened at the pool area. We asked if they could open the bar windows so we could watch a World Cup match. The waitress who helped us was incredibly kind. Once she realized we only wanted to use a TV for the duration of the game, she offered us a cabana, and we agreed to pay $100 for it. She was friendly and welcoming throughout the entire interaction. Halfway through the match, however, Anna, the restaurant manager, approached us accompanied by another staff member and demanded that we leave the cabana immediately because, according to her, it had been reserved. What made the situation even more confusing was that 3 out of the 5 cabanas were sitting empty at that moment. The issue wasn't just the lack of communication between the staff, it was the way Anna handled the situation. She was rude, confrontational, and unprofessional, making us feel as though we had done something wrong when we had simply accepted an offer made by a member of her own team. She even threatened to call security when we tried to explain what had happened. Eventually, the hotel manager stepped in, listened to both sides, and allowed us to remain in the cabana at no additional charge. I appreciate that he resolved the situation, but by then the damage had already been done. As soon as the match ended, the only thing I wanted to do was leave. What should have been a relaxing afternoon had been completely ruined. It's unfortunate that the attitude of one person was enough to ruin what had otherwise been a pleasant experience. Between being given a room that wasn't properly prepared, the poor cleanliness, and the unprofessional treatment we received, it's very difficult for me to recommend this hotel.

This was our second stay at Pasea Hotel & Spa, and I can honestly say this place continues to…read moreexceed our expectations. From the moment you arrive, you can tell customer service is a top priority. Every staff member we encountered was friendly, welcoming, and genuinely seemed happy to be there. A special shout-out to Clay at the front desk! This is the second time he's checked my family and me in, and he is absolutely one of the reasons we keep coming back. He always has the biggest smile, a positive attitude, and goes above and beyond to make us feel welcome. He truly makes you feel like a valued guest instead of just another reservation. Hospitality like his is hard to find these days, and it deserves to be recognized. Yes, we jokingly spent a couple thousand dollars on a one-night stay , but honestly, it was worth every penny because of the experience. The beautiful property, the incredible service, and the way the staff treats you make it feel like a true luxury getaway. Thank you, Clay, and thank you to the entire Pasea team for another amazing stay. We can't wait to come back again!

Called with the hopes they had immediate availability, which they accommodated…read more Friendly staff and clean facility. Especially great price point-- Ms. Tracy was professional and made me feel so relaxed! Royal scalp massage was amazing and well done. So many components to each massage-- the pictographs were helpful. Would gladly recommend this place to anyone and will certainly be returning!

I first came here a few weeks ago and had a 1 star experience. The owner personally reached out to…read moreme to offer a make-up service, which I appreciated. I really respect business owners who take the time and effort to support their customers. My 2nd experience here was getting a massage, facial, and head spa with Susan. Susan was amaaaaaaazing! She was so sweet, communicative, and supportive. She continuously checked in with me to make sure I was comfortable and having a good experience. She did an amazing job too. She even went over and beyond to blow dry and straighten my hair afterwards. I would absolutely be back for Susan!! Thank you again, I really appreciate and respect the time and effort taken to support customers. I'll definitely be back, thanks Susan!

I have coming to Origins for over 4 years! Awesome massage experience with Hernane. He really helps…read moreme with my back issues. It's such a relaxing and healing treatment.

Very relaxing with the massages and glowing with the facials. That's why I decided to join.read more

Sonya (Song) is absolutely amazing, hands down the best massage I've ever had. The entire…read moreexperience was calming and peaceful from beginning to end. I had such a great experience that before I left the parking lot I booked my sister a massage for the next day. She too had the same wonderful experience with Sonya (Song). We will both definitely be back! Thank you!!

BOGUS! Appointment set and I arrived five minutes early. No one answering the doorbell ring. Left a…read morevoicemail at their business number. Not happy at all. Even filled out the questionnaire ahead of time.