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    Cloud9 Express

    5.0 (1 review)
    Open 10:00 am - 12:00 AM (Next day)

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    Victoria's Secret & PINK

    Victoria's Secret & PINK

    (3 reviews)

    $$

    Ladies here have a serious attitude issue here. Went to try on a few bathing suits and the lady…read moretold me that there was a new policy of not being able to try on bottoms in the store (which I think is dumb because us the customers can try it on at home then return it but not in the store? huge waste of time.) she then proceeded to rudely take my shopping bag away from my hands without asking. We then walked to the lady in the front to register for a credit card here and while just standing, another lady came rushing towards us thinking we were going to steal merchandise. My mother and I felt profiled here and not comfortable. Yall should really fix yalls attitudes problems with the workers.

    A truly shocking experience here. My main issue lies with the manager. Me and my mother spend about…read more2 grand here a month. I love Victoria's Secret, I buy ALL my stuff from here, and the PINK section. The manager 'Melly' has a truly disgusting personality, and she's just the most RUDE person I've ever talked too. She treated my sister and I like subhumans and it was just shocking. I don't know if she was raised with manners or not, but wow, how sad. Giselle, Roxy and Gaby (staff members) are all AMAZING, happy and good at doing their jobs, and extremely helpful. Giselle treated my sister and I with respect and she was so genuine and friendly, she should be manager. All the male employees just proceeded to stare at us and give us ugly looks and offer no help while we were shopping. I don't know why they think their better and above anyone else, it truly doesn't make sense to me. Overall the treatment given to us by the manager makes me NEVER want to be going back to that store, and I won't be going back. They need to get a new manager ASAP. I will be visiting the Harlingen and McAllen store now.

    Cloud9 Express - tobaccoshops - Updated May 2026

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