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Cloud Peak Endodontics PC

3.4 (5 reviews)

Services - Cloud Peak Endodontics PC

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

Cloud Peak Endodontics PC Photos

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1 year ago

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3 years ago

One star. They still deal with black and white radiology. Not modern at all. They do nothing to help solve issues.

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4 years ago

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7 years ago

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14 years ago

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Cassity Jessica DDS DDS

Cassity Jessica DDS DDS

(1 review)

Last Saturday I got a toothache on a tooth that had been bothering me off and on for awhile. It was…read morefinally bad enough that I knew I needed to do something as quickly as possible. I am new to the area and was referred to this dentist by a coworker. My appointment was over a week out but that was okay because the pain had subsided. Yesterday (Sunday) the toothache came back with a vengeance. I called and left a message at the office around 6pm to ask for an emergency appointment in the morning. I suffered through the night sleeping in 10 minute intervals when the pain subsided from home remedies. By 8:30am Monday I had not heard back from her office so I called. The office assistant whose name I could not understand was the complete opposite of compassionate. I asked if she had received my message and she said yes. And she had the nerve to ask me why I did not go to the ER. I explained that I would rather not have spent hundreds of dollars on something that would likely be fixed by an ER visit. So I asked if they could see me (bear in mind it is painful to talk). She told me I could come in at 2pm. I told her I might call around and see if I can get in somewhere sooner because I am in an extreme amount of pain. She said that even if I came in at 2 it would just be for a consult and doctor wouldn't do any work. I about lost it on this all too important secretary. Sure that may be their policy and I understand such things as policy but first the fact that she did not call me back, then the fact that I had to coax an emergency appointment out of her and now this. That did it. I explained to her that I would be finding someone else to take my probably expensive bad tooth to. She was not fazed. I'm sure this dentist is nice for routine check ups and what not but guess what? Life if full of surprises. Some are good and some are bad. Toothache falls into the bad category and the least I expect from my dentist is a little compassion and a desire to do her job and help.

Sutherland T Shaun Dentist

Sutherland T Shaun Dentist

(4 reviews)

I had an accident and needed emergency care with my teeth and a split cut. Any answer the phone and…read moresaid they don't take walk ins even if it's an emergency. She can give me an appointment for next week or after

I rated Sutherland T Shaun DDS with "HATED IT" because their office personnel are not able to…read moreprovide competent customer service. They messed up and are not willing to take responsibility and apologize or work with you to solve the problem. They "can't recall" the moment when I presented my new insurance and of course my insurance was never billed or notified, my old insurance was confused and even paid the 80% co-pay (yes, I had an awesome insurance company). They were not able to call me or my spouse to notify us on what was happening. I understand their policies, but if they had paid attention to the paperwork I gave them and done their job, this would have never happened in the first place. After 6 months, I call back Sutherland's office and they treated me as if I was refusing to pay, they even told me that they wont accept me as a patient anymore. That was great for me because I will not trust incompetent people and services. So they messed up my paper work, they did not charge my new insurance, and they treat me horrible as if I wanted free services. I do not usually write reviews, but I will not let other customers be surprised by their bad services and horrible communication skills. Dr Sutherland is an OK dentist, I've had better. He is too tough working on your mouth so he ALWAYS has to use anesthesia to "avoid pain".

Cloud Peak Endodontics PC - dentists - Updated May 2026

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