This is my favorite shop in Jacksonville and in general, every time I go in here everybody is…read moreinsanely nice and helpful! I've learned a lot from them, very grateful. This is my go to store, I will drive out of my way to go here.

This is my go to vape shop. They always have the vapes I smoke in stock and the customer service…read morefrom the nice Romanian gentleman is top tier.

The best smoke shop ever the only smoke shop that I will go to love the staff I been going there…read morefor awhile now and have grown friendships with some of the staff they are so nice and the prices are great!!!!

I have been coming to this smoke shop for a little over a year now. It's about 15 minutes away from…read moremy house and I always take the extra drive just to come here because of the prices & service that I always receive. They have a loyalty program, which gives you discounts so if you shop here often it pays off in the long run. They usually have competitive prices on their products as well. My only critique would be that it's always ran by really young looking kids who aren't always the most professional but it's a smoke shop so what do you really expect? Anyways, this is my go to spot so I would definitely recommend it.

I went into the store and was greeted by two men. The customer service is excellent and I have been…read morein several of these stores and not received such a great welcome. They explain everything to you. Show you all the products they offer and know exactly what you need. Will I go to another store absolutely not. I live in Callahan and it's well worth the drive! Good luck guys! I wish you all the best! Awesome job!

The worst, overpriced smoke shop in Jacksonville. The single staff member is rude beyond words…read more Selection is small and prices are outrageous. This is the worst smoke shop I have ever had the misfortune of being ripped off by. The clerk knows nothing about the products sold there and rushes people out the door so he can play with his cell phone.

You HAVE to check this place out if you vape. Customer service is top notch. They have basically…read moreeverything someone that vapes would need such as full mods, tanks, coils, juices and batteries. They even have disposable vapes and other things but I mostly came for a replacement tank and ended up coming back for a battery. Their pricing is about what you would pay online or maybe even less if you add shipping. Every smoke shop I've been to have jacked up prices. Not here. There's even a loyalty program. Can't believe I live two blocks from here and have passed up this place so many times.

Went in to ask a question if they had my filter that I need for my electric rig and I was stood…read morewaiting while they let someone try every vape in the store while I sit and wait. That's not so bad but when I have a child who is filthy crawling on the floor barking at me and ran in between my legs and was grabbing all over my feet. I told the child I didn't want to play but they didn't listen and the mom just looked over and told her to leave me alone. The child didn't listen and grabbed at my feet again so I just left. A horrible experience and hope they get it together because not only is the selection very small here but the customer service today was horrible.

Great service helped my sister with everything she wanted & grandmother lol they were both happy…read moreafterwards !! Good selection & value of product as well !

They have a good selection available and the workers provide great service. It's actually what…read moreyou're looking for, not anything crazy or experimental. I've been to a few locations and they all got me right!

Stopped in this evening, Chris was working. He's so helpful and knowledgeable. Super friendly…read moretoo! I will be back

What a killer selection in a clean, bright and organized shop. The staff were friendly and helpful…read more Shout out to Gina and Chris for droppin' some knowledge and being so approachable, which is really important when dealing with products that the general population doesn't yet fully understand. Stop in and maybe you'll discover a plant-based solution for an issue you've been having. Nature is amazing. So is Natural Life.

I always have a positive experience after leaving here. My husband usually does the shopping but…read morethe past few times I have gone in and I'm so glad! Staff is always helpful and starts pleasant conversations. The owner was there the first time and just super helpful and kind. Today another employee greeted me and helped me find everything I needed. They were out of a normal flavor of pre work I usually use so he recommended a great replacement. Quick in and out transaction. For the amount of product the prices were fair and they have a reward point system to save you money! Happy customer! Will be back

Phil and his staff are some of the most friendliest, hospitable and knowledgeable folks in the…read morebusiness. I drive from Orange age Park to Atlantic Boulevard to buy my supplements. You will not find just any supplement on his shelf! He sells quality products. He can educate you on any product that he sells. NOW... NOW, he has just opened up First Coast Muscle Gym right next door!! If you're a competitor, GO SEE PHIL!‍ If you want real deal products without fillers and fluff? Go see Phil!

I came into the shop yesterday (must've been my million~th time by now...lol), extremely stressed…read moreand anxious because of, well, life. On top of that, I had only three dollar bills to my name, and ‐ I shit you not - 2 of my cards got declined by the system (again, not my day, lol)... This led me to have a P.O.'d attitude/headspace, because i had to call a gift card company, only to be rejected by again by a robot for my unused $25 gift card I got for Christmas (fyi don't purchase vanilla gift cards by mastercard....Sham City), smh. At least 40 mins later and after Immense and professional patience granted from the Smoker's Bay employee working that day, Courtney, i was kindly guided back to earth and my mentality became grounded. Courtney treated me like a human being when i was being rejected and dismissed by everybody else. And there's no price you can put on that sort of Value in life. Not only does she know her stuff about the products that they sell - she also will pause what she's doing to research EXACTLY what'll help you to answer any questions you may have or might not know to ask. The Manager in charge of Smoker's Bay staffing is also a great guy, and i wholeheartedly support and recommended this company as a place to shop and work if you're friendly. 6 out of 5 stars for the Service provided. Thanks Smoker's Bay, and especially Thank You to Courtney! Sincerely, Haynes M. Rudder ~ Cheers all ~

The service was terrible, AJ was so rude and seemed really high could not even answer a simple…read morequestion.