The scheduling, design appointment and installation all provided excellent customer service. The results are high quality and our close now makes optimal use of all available space. Highly recommend! read more

Thanks to Closet By Design, I have more space in my front closet and two bedrooms. Everything was done in a professional capacity from the time I called for an appointment, installation and clean up afterwards. Thanks for helping to create more space in my small condo. read more

If this review could be a zero it would be, "lack of company responsibility" should be their motto. Or perhaps "pass the buck". Not a single rep could take ownership of the issue we had and just got the run around. Completely pointless and waste of my time and money, best to take your business elsewhere, it can't be worse than this. Response to Company: No, this is definitely your company no mistake about that. Perhaps you have the contract under my partner's name. read more

We hired Closets by Design to do a master bedroom closet and front entrance closet. The closets turned out great and the installers did a wonderful job. The only thing preventing a 5 star rating was the price. They are expensive but do a good job. And this was with an apparent 40% + 15% discount being applied as a special promotion. If you have the $$$, then go for it. They will do a wonderful job. read more

they were on time , quality workmanship and the quality of the product is very good. I would use them again

We recently had a wall bed installed. It is too early to review the bed and its functioning, but I had to mention the concern with the mattress, which we decided to purchase after having been assured by the sales person of its quality and comfort, and suitability for the wall unit. It was an add on price of about $1800 and some dollars, but with the 40% discount offered, it came to around $1100. When the back door of the delivery truck was opened, my husband went to have a look at the mattress, which was wrapped in plastic, and it had a sticker on it with a price marked at $399.00. The truck driver hurriedly removed the sticker, but not before my husband took a photo of it. After all the work was complete we called the sales rep who said she had no control over the pricing, but would refer us to someone who did. That was more than two weeks ago. If we had been contacted by any one since, I would not be writing this review. Now I am writing this review just to say "buyer beware! read more

Overpriced particular board....custom closets can be made at the local Home Depot or Lowes (now Rona) they advertise it as kitchens but you then customize it into closets and WAY better choice on the product. Their product they offer is cheap, poor quality. read more

We had a good experience wth Closets by Design . The process was easy and we are very happy with the result . Everyone we dealt with was professional and communication was good . I too gave 4 stars because I agree with other reviews that it is pricey, considering we also were offered the 40=15 % off . read more

Absolutely love our new closets and built Ins! From Deb our designer to Scott and Daniel our installers everyone was friendly, professional and knowledgeable. The installers worked so clean and left everything spotless. The after service has been great and promptly attended to our concerns which were very minor. Top notch from beginning to end. Thank you Closets By Design! read more

Process was easy - Carrie came out did her measurements, we discussed ideas - and put our tweaks on them - and a few days later had the designs sent to us to approve or further modify. The whole process was fast and easy. It took 2 full days to install our closets - but the installer never stopped - he worked hard and was very efficient - the closets look amazing! they were exactly what we wanted and expected - I would highly recommend read more