Well what can I say other then what a shambles this company is, first of all I ordered a my little pony tablet cover for my daughter for her birthday, I was browsing the web and thought the price on here was pretty good and also a personalised name on the tablet was the icing on the cake, as I was going through the process I realised that there was no specific timescale for delivery and then it come up with 1st class special delivery which may I add I paid extra for, once the payment was taken it stated it will take 3-5 working days and you can sign up to updates on your delivery which I gladly did, unfortunately it wasn't to arrive on her birthday which was fine as I explained to my daughter. I emailed the alleged sales team about the process of their website and they should be more specific on ETA and also for them to keep me updated. I received an email back 7 hours later at 02.00 that morning which I will attach to this review as it is laughable, I'm due my delivery and yet again sent another email yesterday to which I've had no reply, I've tried calling today and they've blocked my number as I tried off my work phone and it just rings, all I ask is common courtesy to say sorry we've had an issue with your delivery or hey we've taken your money let's do the decent thing and get in touch with you, the company is an absolute joke don't get involved with this lot read more