Rick Sr. & Jr. showed up to fix an ongoing septic problem that other plumbers either didn't care to…read morefix, or didn't know how. They told me the cost of labor before starting and kept their promise (even though the job was 3 hours long). They stuck to their word and were a lot cheaper than the other plumbers that came before and didn't fix the problem. Both of them took the time to explain what was going on, why i had the problem in the first place and what i can/should do in the future to avoid the problem again. With a new pump, wiring and pvc installed, my flooding basement issues went away. I would recommend Ric's to others based on: Professionalism, cost, knowledge and going beyond what a normal plumber would do...

10/10! Ric's came the day they said they would, diagnosed and fixed the problem very quickly for a…read morevery reasonable rate. I will definitely use their services again if and when needed. Very pleased.

I needed my hot water replaced today. I was grateful that…read moreFrance was able to come out today. Charlie and Russel were outstanding. Very professional, prompt and pleasant. I have hired France Sales & Service many times, and I have never been disappointed. Thank you for your continued commitment to service excellence! Suzanne

Arrived at my house within a couple hours and fixed both problems immediately. Chad is a very…read morefriendly and helpful employee. I would call them anytime for my plumbing and AC/heating needs

We recently had Bob Genrich come to our house to help us deal with two kitchen faucet shut off…read morevalves that would not shut off. Bob was very professional and made short work of what ended up being three additional plumbing issues we asked him for help with. He installed multiple shut off valves, replaced a P-trap and installed a new bathroom faucet in about four hours total. The bill was very reasonable and we would highly recommend to anyone looking for service.

We noticed a rather large leak in our basement and we called to have the source determined so we…read morecould go ahead with repairs. Bob was out here the next day and identified the issue and gave us the name of someone who would be able to replace the tank we needed. While he was here we also asked if he would take a look around the rest of the house which he was happy to do and he pointed out things we should think about getting replaced soon. He answered all my questions and didn't make me feel stupid for asking. lol He also gave me the name of another person who would be able to help us with another issue we wanted resolved. We will be calling Bob again when we get around to updating our plumbing.

I have to say, it was a pleasure to have worked with the plumbers at Charlie's Hardware! Todd and…read moreEric were outstanding! I had a situation where I had to get my well disinfected and retested from out of town. They were always helpful, courteous and professional but not only that, they really went above and beyond. Todd went as far as calling the village of Kronenwetter to get me an extension for our well permit as we could not disinfect the well in the winter. Also after Eric retested the well, he even dropped off the test results to the village of Kronenwetter. I can't say enough good things about them! I give them an A+++ on service. This is how great customer service should be and I would recommend them to all my family and friends! Thank you Todd and Eric! I really appreciate everything you guys did and I hope you are recognized every day for your exceptional service!!! Charlie's Hardware is definitely doing something right with these guys!

Charlie's always has a wide selections of hardware, painting supplies, and tools. It beats driving…read moreto Wausau for that little item for a repair. I also used their rental service and repair and both were reasonable in rates. Bought a cellphone from my carrier cellcom and the staff was very helpful.

Being out of town owners of a northwoods cabin, I do not know what we would do without Joe!! It…read moreseems that often times problems arrive after the long winter (we do winterize...Joe does this too). He always takes care of the issues for us. Perfect!! Excellent service, affordable, helpful and friendly.

I contacted Jerome Filbrandt plumbing and I received knowledgeable and professional service. This…read morecompany is a step above the others in our area with their camera and tree roots remediation. The owner, office staff and service personnel were each very helpful. I would recommend this company.

Connor & his team did a great job for our city water & sewer installation! They came when they…read moresaid they would, worked long hours to get the job done -- and done right. Wonderful people to deal with. They deliver top notch workmanship at fair, honest prices -- you can't beat this company! Highly recommend.

TLDR: Got service for caulking bathtub…read more Bad job and would not refix. Issued refund but took a LONG time to receive. End of day, TERRRIBLE communication from PGA. My parent's got service at their home for a few things. This was all done and paid for on 09/15/2025. Everything was done fine with exception of caulking around the bathtub. 1) The caulking was not done well 2) There was no communication as to not use the the bathtub for a given period of time I reached out to PGA and spoke with the scheduler. He told me any disputes would have to go thru his boss, Rob. He forwarded me to Rob's number, and I left a message. This was on 09/16/2025. I did not hear anything back so I reached back out on 09/24/2025 and left another message for Rob. Rob called me back on Thursday, 09/25/2025, and I explained to him what the situation was. I sent him pictures of the poor service and he said he would have to look into it and will let me know. Monday, 09/29/2025, still nothing from Rob, so I texted him. They responded and said Rob is out of the office this week at a conference in Colorado and will be back next Monday. I responded with a bit of frustration as I talked to Rob on Thursday and he NEVER mentioned that he was going to be gone for a week. I would think if he was going to be gone he would wrap up my situtation or pass it along to someone else in the organization. But we were patient, we gave them the week. Monday, 10/06/2025, still no call back or communication from Rob. I reached back out to get a status update. He finally respondeds saying he wasn't pleased with the appearance (from the pictures we provided) and that he can schedule another visit to correct the problem. I told him that we would not expect to be billed again since we already paid for this service. He said since we ran the shower too soon (reminder, the service tech never gave my parents any communication that they should wait any ceratin period before usage) he'd stil have to charge us labor. I responseded if he cannot fix it free of charge, to refund our money and we'd take our business elsewhere. No response for Rob. Wednesday, 10/08/2025, I reached back out to him. He responded that they could not redo the service free of charge and that he will issue a refund for $131.88 thru a check thru mail. I said, ok, we'll look for the refund in the mail. Wednesday, 10/22/2025, we've still have not received the refund so I reach back out. We are pretty frustrated at this point. No response again, so I reach out again on Thursday, 10/23/2025 and got a hold of someone. This person told me, since Rob supposed issued the refund, any resolution has to go thru Rob. And Rob is currently out all day in meetings and a message has been relayed to him. I expressed my frustation saying, is there no other person that can help. We've waited patiently already close to a MONTH. All this person could offer was an apology. Finally Friday, 10/24/2025, Rob responds and says check is in the mail. Not apology, nothing. I respond expressing more frustrations also saying I will leaving a bad review for them. Ofcourse he responds quickly now when he hears he is going to get a bad reivew. Thursday, 10/20/2025, my dad finally receives the refund check in the mail. So yes, PGA does do good work. But when it is not good work, good luck working with Rob on getting it resolved. DO NOT expect any kind of reasonable customer service, communication from Rob

Excellent! Excellent! Workmanship and Technical Knowledge are at a very high standard. Very…read moredependable.

I don't normally write reviews, however the service provided by PD was exceptional. Our furnace…read morewent out on one of the coldest Friday nights. No local HVAC Company would come out. PD came from an hour away late in evening and fixed it with parts on hand at an extremely reasonable price. He was very professional , informative and friendly.

Called PD for an estimate for a 2 commercial water heater replacement for my hotel after speaking…read morewith him on the phone he drove the 2 hours north gave me a great estimate with top of the line equipment! Came back a week later and installed everything on time exceptionally clean work! He also took the time to educate my staff on preventative maintenance issues to put in place to protect our equipment for the future .His service and knowledge are top notch! Jarred salsbury Bestwestern plus concord inn!