I suffered because they wouldn't try antibiotics…read more The physicians weren't sure if I had a viral or bacterial infection, so instead of trying antibiotics to see if that helped they refused, saying first that my symptoms weren't present long enough to justify antibiotics, and the second time because they weren't sure it was bacterial. I suffered for ten days with debilitating muscle aches and sky high fever because I was told after four days that "it's probably viral" so it wouldn't do any good. I was left with no course of action or way to get help. I got worse and I couldn't sit up, lift a bottle of water, move sheets off me without help. Agonizing is an understatement. I saw another doctor after ten days and they immediately agreed to try antibiotics, less than six hours later I can move again. So perhaps next time, when you're presented with a patient who you're unsure has a viral or bacterial infection and they ask to try antibiotics on their second visit after no improvement you should try it. I'm writing this so that this can be a learning experience. The staff and physicians were very nice, and the customer service was fine. I really hope they learn from hearing my experience so that this doesn't happen to future patients.

I have used them many times in a pinch. Open late, take walk-in, and they are affordable. Mostly…read moreused for sports physicals but I have used them for minor ailments as well.

They are an absolutely amazing team! I highly recommend and will continue to utilize their…read moreprofessional and compassionate team!

The staff is wonderful! Doctor Amelemah is the best doctor!! very personable and takes time with…read morehis patients. He really cares about his patients!!! I have been referring everyone I know that's looking for a doctor to him! I brag about him to all my friends and family! Don't take my word for it, find out for yourself and you will see for yourself!!!

Nice staff! Helpful and bilingual. They accepts walk-ins…read moreand respect appoinments. They close at 5pm due to COVID. I do recommend this clinic for good patient care!

From the owner: We are Family Medicine clinic, currently seeing ages 2 and up.read more

We see Dr Elizabeth Coon Nguyen. We like her very much. Been our dr less than 2 yrs. Sincere…read more Genuinely cares. Staff is great. There's another doctor Kristine Kirtley. We're very pleased with our care. Highly recommend.

Recommended by a neighbor, I found CareNow in Kingwood to be an excellent stop when I need care for…read moremy finger injury from a sharp knife . All the staff was very helpful from Mariam at the front desk, Caryn my nurse and Dr. Santosh Reddy. The wait was very short and Dr.Reddy was thorough in taking care of my wound. Caryn was gentle in cleaning and administering a shot. Our family will be repeat customers and are happy to offer a recommendation for treatment.

I visited this location on Friday, 3/20, for symptoms that were later confirmed to be a sinus…read moreinfection. During my visit, I was given a steroid shot and told that if my condition didn't improve, I could call back and an antibiotic would be prescribed. When I didn't feel any better, I followed those instructions and called. However, I was then told I would need to return for another evaluation--requiring an additional co-pay--before any prescription could be provided. This was not what I was initially advised. As a result, I sought care at another urgent care facility on 3/22, where I was properly diagnosed and treated. Overall, this experience was frustrating, costly, and delayed appropriate care. I would recommend considering other options to avoid unnecessary time and expense.

The staff is so friendly and quick! I got sick right before the southern snow storm but they got me…read morein as soon as they could. This will definitely be my primary care going forward!

Dr Cherlo and his staff are awesome. I have been coming here for over 2 years and he is…read moreknowledgeable, caring and sees his patients on time. I would totally recommend him.

Dr Cantu and staff are very professional and friendly. I have been seeing Dr. Cantu for my CDL…read morephysicals for many years. I very much trust these professionals!

I made an appointment at 10:00am arrived and I have been sitting in the lobby since 9:30am. It's…read morenow 11:35am and my child still has not been seen. What's the point of an appointment if we aren't going to abide by it? It's hard to entertain a small child for multiple hours in lobby.

Leslie and her team were pretty great, they took great care of me and I didn't have to wait to long…read moreas well, very professionals - deff recommend

My son went in there on May 4 for double ear infections. The staff was great that night…read moreunfortunately they forgot to give me my ID back. the next day I had to go to the airport and I realized I didn't have my ID and got charged $45 for not having a real ID on hand. I had called them later that day to let them know that I never received my ID. They told me that they were gonna mail it out to me. so today I had called to follow up with it being mailed out to me. The lady that answered the phone was extremely rude so I matched her energy and then she hung up on me, I called back again asking what her name was. She refused to give it to me said it's not my business finally confirmed that my ID was mailed out. That was all I was looking for. will not be returning, unfortunately, even though that the experience inside this Urgent Care was great. She knew I was gonna complain about her and I really would like to put a complaint in with management.

They were quick and very thorough . Did not run a lot of unnecessary tests…read more Plus I was able to fill my prescription there.

I visited my local CVS Minute Clinic on FM 1314 in Porter, TX - never again. I walked in to…read moreschedule an appointment & the doctor was absolutely zero help. She asked if I made an appointment online & I said no. Instead of offering any assistance, she rudely said, "You have to make an appointment online" before slamming the door behind her. No greeting, absolutely no help & beyond rude.

Only person in the office and the first appointment for the day and they are already behind…read more It's driving me crazy Not a Hi or Hello NOTHING Terrible bedside manor over all

Doctors and Nurse practitioner are okay, the rest including the office manager are completely…read moreuseless. I wanted them to look into a health issue, I was sent for a test for which they did not send enough information to the tester for. I had to reschedule again and pay for gas and my time twice. Then to get answer I called 5 -7 times, I was called back and told the result and that they will call with specialist, but I did not write it down (who knew it would be impossible to get that information again). I wanted the information again and if the specialist was going to schedule me so I called 7-8 more times I finally started to cry and asked if they would please help me. Finally they got it for me and told me the specialist they were sending me to. Yeah! The time that this took was about a month or more. I make the appointment for myself. Then to get my test results sent to the specialist it took another 8-10 phone calls. I actually had to go and get a copy to bring because they can not be trusted to send information anywhere apparently. I actually think they were laughing at me, I was so at their mercy I can't even believe it. I have never been treated so badly at a doctors office before this. Over this time span they said the would call me back on many occasions, but only did that 1 time. Over this time span they also told me the many reasons for the information not being sent and call backs were because...their fax wasn't working, their computers had a new system that didn't have all the newest information, they did not fully understand the new system, or they were new and only worked there for 2 days or, their phones were not working right, WHAT THE HECK IS GOING ON THERE? Once I called and they would say they would call me back, but...then when I called back they are all out on training and I got the answer service. What a barrel of monkeys and impossible to deal with. I will never go there again they can not be trusted with my healthcare.