I left CRM of Minneapolis because I had endured years of infertility, and their communication was…read moreseverely lacking. I felt like nothing more than a file in a system. Unfortunately, my experience with CCRM has felt no different. If you have the ear of a nurse, support exists but if you don't advocate for yourself, nobody will. Here's why I am so deeply disappointed and honestly heartbroken: Less than a week ago, I met with the Blue Team for my IVF consult. I had joined CCRM about three months earlier and chose to try IUI twice before moving into an IVF protocol. After that consult, the nurse told me to call on cycle day 1 to schedule my baseline ultrasound, bloodwork, and pre-op physical. She also reviewed my stim protocol and ordered our prescriptions. From that point on, our entire focus was on securing our medication for the upcoming cycle.. just days away. When I arrived at the office today, I was told I needed to pay the full outstanding balance for the egg retrieval cycle--nearly $20,000--immediately. My insurance does not cover IVF, so no, I was not shocked by the cost. What I was shocked by was learning that full payment was due at the first appointment. Had someone from the business office contacted me--via message (app), task (app), or phone call--between my consult and today's appointment, I would have been fully prepared. That single communication would have saved me a tremendous amount of time, stress, and heartbreak. Instead, I was offered my first-ever consult with the business office, where I was met with absolutely zero empathy. I was told that today's appointment was "irrelevant" and that a nurse would not be calling me with next steps unless I paid the remaining balance before their office closed, just two hours later. To make matters worse, before my appointment, the front desk staff told me that if I could put something down today, I could pay the remainder by my next visit. I immediately paid $1,500 and had no issue paying the rest, I just needed a few days to move funds between accounts. Instead, I spent three hours driving, undergoing unnecessary ultrasounds and bloodwork, only to be told: Read the fine print. You should have known. Today, CCRM showed me exactly who they are. I feel incredibly stuck because I have already spent over $4,000 on IVF medications. Starting over feels impossible. But for anyone else going through this, I'm so sorry. This process is already hard enough. Emotional enough. CCRM is not it. And honestly, CRM isn't either. These are the "leading" clinics in the Minneapolis/St. Paul area, which makes this even more heartbreaking. CCRM describes themselves as offering "compassionate fertility care." What I experienced today was anything but compassionate.

My wife and I decided that we would contact CCRM about IVF…read more Knowing that there was a real risk of egg quality issues we discussed and planned alternatives beforehand, settling on Donor Embryos as our choice for personal reasons. After testing we had a meeting with Dr. Burgart in which she confirmed that my wife's chance of success with her eggs was low. We proceeded to ask her about Donor Embyros and she informed us that CCRM does not do those and that the entire concept was "Wild West" and unregulated. She then pushed for donor eggs. We cancelled our Blue Team meeting and scheduled a Purple Team meeting. Purple Team informed us that CCRM DOES, infact, do Donor Embyros and that they would request us to be added to the waiting list by Dr. Burgart. After this discussion I informed my wife that since they do provide that service there was no reason to be denied, but if we were it would obviously be because it is less profit for CCRM if we chose not to have a batch of embryos created. I found it extremely hard to believe that a doctor there was unaware of a service they provide, but held out hope that she was mistaken. She denied us, despite the fact her original reasoning was incorrect. I do admit that the donor embryo route is cheaper, but we were originally looking at IVF and it was a personal choice for us to go that route. We were lied to and denied and the only real reason that makes any sense is profit on CCRM's part. I firmly believe that they put potential money above success and wishes of the potential parents that enter, and when doing such over something so sacred that is a breach of trust that should serve as a warning for others. I wish others success where we had none, but remember that success is less profitable for CCRM and they have fully established that they the behavior of one of their doctors is questionable. In our case they put profit above our chance for success and wishes.

Well, since University of Minnesota Reproductive Center in Riverview just announced it is closing…read moretheir doors forever (effective May 2015), I thought people should be aware of what their options are in the Twin Cities. When in doubt, follow the reviews... because they are often spot on. I've been hesitant to write a review, as this is obviously a very delicate, sensitive, personal experience, right? Well, last year, I went to the Center for Reproductive Medicine - St. Paul location, and I definitely would NOT recommend it. While I had a decent experience with Dr. Malo (despite his gruff, matter-of-pack personality), I HATED the front desk staff. After a few visits, I changed to University of Minnesota's Reproductive Center. First, when I walked into their office (conveniently located in Inver Grove with lots of ample parking), all I could notice was the disgusting smell of the office. It reeked of old Indian spicy food mixed with stagnant, disgusting body odor. Dude, I thought pregnant women had a more sensitive sense of smell, right? How in the world are you all tolerating this disgusting odor (ever single time I walk in!). The only place that smells good in this office? The bathroom - because there are air fresheners in there. Next, the front desk staff. The one mid-20's blond female that I consistently had at the front desk was an insensitive, unempathatic b*@(). In fact, I'm hoping karma hits her with infertility years to come. When you go through fertility treatment, you need frequent ultrasounds, blood tests, etc. Trying to fit that into a normal working schedule of 8-5 is very difficult, and scheduling with her while you're going through sensitive, delicate time was trying. In fact, being in the customer service, health field myself, I'd fire her if she was my employee. But hey, I believe in good customer service. The nurses: they were great. I only had two (one was Amy), and they were sensitive, sweet, and compassionate. But you know what, the front desk staff turned me away. Avoid this St. Paul location unless you want cold-hearted staff helping you. Sadly, the U's repro center closing dramatically reduces the options in the Twin Cities now - they had AMAZING front desk staff, nurses, etc. This place fails in comparison. Good luck on your journey. Hang in there. And blow off this place.

I transferred my embryos from Oregon and did 2 transfers, 1 with dr. Casey and 1 with elder dr…read more (maybe Damario), both times I use the same protocol ordered by Dr. Casey. The 2nd one worked and my baby son is very healthy. Staff is very helpful and the protocol is very clear. IVF could be emotional and hard for everyone. Please do not give up!

I have been seeing Kara at Fertile Ground for 6 months. To say that my health-- mental and physical…read more-- is better would be an understatement. Kara is very knowledgeable about all things women's health and fertility. She is just the best. The staff there is extremely accommodating as well as welcoming. I highly recommend this place for women seeking fertility and/or overall health treatments. Thank you Fertile Ground for all you do!

Chandler is phenomenal. My first session, I felt a tremendous difference in mind and body. Within a…read morefew days my breech baby, which had led me to Fertile Ground, had flipped! This was a shock to my doctor who didn't think it was likely at all at this late date. I can't recommend Chandler highly enough and am so glad I was connected.

I had a HORRIBLE experience with DR Stassart. We did not have any luck having a baby but most of…read moreall after spending thousands he made us feel like we were annoying him with asking any questions at all. TERRIBLE person and really awful bedside manner!! Stay away!

I absolutely loved my experience with RMIA. I was debating between going out of state to save money…read moreand had my consult with Dr. Kim and knew I found my doctor. She was so understanding, knowledgeable and the staff walked me through the whole process. The process itself is a LOT and takes time--but I had a great experience with the whole team. Thank you!

Absolutely horrible experience. I tried to tell my dr at my annual about breast and uterine pain -…read moreshe verbalized my bra was too tight and asked how many partners I've had?! Turns out I went to a different clinic and had cancer!!!! WTF ?! I wasn't allowed to discuss anything other than an annual exam, if I wanted to talk about uterine pain, I had to book a different appointment. Oh and when I tried to see a different doctor within this clinic they allowed me to make an appointment, take off work and when I showed up made me leave because I had a $32 balance and couldn't pay it until 2 days later. Couldn't even call me to tell me that? Thanks!!!!! Greedy, greedy clinic that doesn't care about women's health.

This place is an absolute disgrace to women's healthcare. If…read moreI could give zero stars, I would. My experience at Women's Premiere OB/GYN West Clinic was so appalling, I left feeling more emotionally violated than supported--thanks entirely to Ashley, who is by far the most unprofessional and downright disrespectful individual I've ever encountered in a medical setting. Let's start with the obvious: Ashley is painfully young, clearly inexperienced, and has no business working in women's health--or any patient-facing role, for that matter. She has the demeanor of someone working a high school part-time job at a food court, not someone responsible for helping patients navigate intimate, vulnerable, and often emotional healthcare experiences. She was dismissive, smug, and shockingly rude. The eye rolls, the attitude, the complete lack of empathy--this girl seemed more interested in power-tripping than providing any semblance of support or professionalism. When I asked a question about a billing issue, she cut me off mid-sentence and spoke to me like I was stupid. When I tried to advocate for myself, she treated me like I was a problem to be dealt with--not a human being seeking care. It was honestly jarring. In what universe is this acceptable in an OB/GYN clinic? Shame on this clinic for hiring someone so green, so utterly unqualified, and so emotionally immature to deal with patients. It speaks volumes about the leadership and their standards--or lack thereof. Women deserve so much better. This clinic needs a serious wake-up call, starting with a long look at who they're allowing to represent their name. Until Ashley is replaced with someone who knows the meaning of respect and professionalism, I will never step foot in this place again--and I'll be warning every woman I know to do the same. Avoid at all costs.

I can not say enough wonderful things about Oakdale and the care they provide. I've seen several…read moreclinic doctors, worked with Kim the Dietitian and Charet the physical therapist and feel that their comprehensive approach and "team work" nature serves patients in the very best way possible. Dr. Matthew Palmer is my primary at the clinic and after 12 years of poor treatment from another well-known clinic in the Twin Cities Dr. Palmer diagnosed me with stage 3 endometriosis and completed a comprehensive laparoscopic excision surgery. He is a true surgical genius and recognized nationally for his training and expertise in endo and excision. I have referred several patients to seek his care and everyone has left feeling "heard" for the first time in their lives. My husband and our families enjoy his soft spoken, kind and sensitive approach. I have never met a doctor who listens the way Dr. Palmer does. I also think a very unique feature of this clinic is their "team" approach to your care. Dr. Palmer is the endo/excision specialist but when we were facing infertility he referred us to Dr. McEvoy at the clinic who is the resident "fertility expert." I found this approach incredibly refreshing and it proved once more that Dr. Palmer is focused on providing the best patient care NOT his ego. Like any business I've had a couple bumps with trying to schedule things or a receptionist who may have been having a bad day, but the care here is second to none and we are all human. I'm there so often many of the nurses say hello by name and they truly make me feel at home no matter which location I visit.

Very rude employees. Unprofessional ultrasound tech. Super b++chy! Everyone on phones! Zero stars!read more

This is a great infertility clinic! I love the office space, the doctors, and the staff! They…read morehelped us bring our two babies into this world! Kim

Friendly on the surface and poor follow-up and communications…read more (1) On my very first visit, the medical assistant (Stacey Cerar) and the doctor (Phoebe Leonard) jumped onto IVF right away, which offers the biggest profit margin for them and no coverage of my insurance. Any responsible medical professional should go through basic treatments first and other low cost options, before resorting to IVF. Obviously, they don't really care about patients, other than making profits! (2) It is almost impossible to get a call from them, even they said they would call after test results came in. I have been pursuing a phone call from Stacey (medical assistant) to interpret my lab results for more than a week, still no call, but referred to another appointment with Dr for just test results interpretation!! Sure, another $400 appointment to just tell why TSH is high. If it has taken me so much out of my busy day to just chase a phone call, which I should have received a week ago anyway, I would say the service here is absolutely horrible! Imagine to deal with such poor communication and careless people, when we go through emotional stress trying to conceive.

I've received fantastic care from CRM! The staff is so friendly and responsive to my questions. I…read morefeel like the staff genuinely cares about me and my success! I would recommend them to anyone. I see they have not so great reviews in the past which is interesting because it's opposite of my experience. Dr Demario has been so amazing. They must have worked out the kinks because it's a great clinic!

Well, since University of Minnesota Reproductive Center in Riverview just announced it is closing…read moretheir doors forever (effective May 2015), I thought people should be aware of what their options are in the Twin Cities. When in doubt, follow the reviews... because they are often spot on. I've been hesitant to write a review, as this is obviously a very delicate, sensitive, personal experience, right? Well, last year, I went to the Center for Reproductive Medicine - St. Paul location, and I definitely would NOT recommend it. While I had a decent experience with Dr. Malo (despite his gruff, matter-of-pack personality), I HATED the front desk staff. After a few visits, I changed to University of Minnesota's Reproductive Center. First, when I walked into their office (conveniently located in Inver Grove with lots of ample parking), all I could notice was the disgusting smell of the office. It reeked of old Indian spicy food mixed with stagnant, disgusting body odor. Dude, I thought pregnant women had a more sensitive sense of smell, right? How in the world are you all tolerating this disgusting odor (ever single time I walk in!). The only place that smells good in this office? The bathroom - because there are air fresheners in there. Next, the front desk staff. The one mid-20's blond female that I consistently had at the front desk was an insensitive, unempathatic b*@(). In fact, I'm hoping karma hits her with infertility years to come. When you go through fertility treatment, you need frequent ultrasounds, blood tests, etc. Trying to fit that into a normal working schedule of 8-5 is very difficult, and scheduling with her while you're going through sensitive, delicate time was trying. In fact, being in the customer service, health field myself, I'd fire her if she was my employee. But hey, I believe in good customer service. The nurses: they were great. I only had two (one was Amy), and they were sensitive, sweet, and compassionate. But you know what, the front desk staff turned me away. Avoid this St. Paul location unless you want cold-hearted staff helping you. Sadly, the U's repro center closing dramatically reduces the options in the Twin Cities now - they had AMAZING front desk staff, nurses, etc. This place fails in comparison. Good luck on your journey. Hang in there. And blow off this place.

I can not say enough wonderful things about Oakdale and the care they provide. I've seen several…read moreclinic doctors, worked with Kim the Dietitian and Charet the physical therapist and feel that their comprehensive approach and "team work" nature serves patients in the very best way possible. Dr. Matthew Palmer is my primary at the clinic and after 12 years of poor treatment from another well-known clinic in the Twin Cities Dr. Palmer diagnosed me with stage 3 endometriosis and completed a comprehensive laparoscopic excision surgery. He is a true surgical genius and recognized nationally for his training and expertise in endo and excision. I have referred several patients to seek his care and everyone has left feeling "heard" for the first time in their lives. My husband and our families enjoy his soft spoken, kind and sensitive approach. I have never met a doctor who listens the way Dr. Palmer does. I also think a very unique feature of this clinic is their "team" approach to your care. Dr. Palmer is the endo/excision specialist but when we were facing infertility he referred us to Dr. McEvoy at the clinic who is the resident "fertility expert." I found this approach incredibly refreshing and it proved once more that Dr. Palmer is focused on providing the best patient care NOT his ego. Like any business I've had a couple bumps with trying to schedule things or a receptionist who may have been having a bad day, but the care here is second to none and we are all human. I'm there so often many of the nurses say hello by name and they truly make me feel at home no matter which location I visit.

From the owner: Looking for an obstetrician gynecologist or nurse midwife in or near Blaine? Look no further. With…read more3 metro clinic locations including Blaine, Oakdale ObGyn offers convenient access to comprehensive women's health services and resources as you need them. From pregnancy care and birth control options to gynecologic surgeries, learn why women at every stage of life trust our ObGyn specialists. Services include specialty care clinics for endometriosis, menopause, bladder problems, and pelvic pain. Our experienced women's health team includes board-certified ObGyn doctors, gynecologic surgeons, certified nurse midwives, nurse practitioners, ObGyn physical therapists, and a registered dietitian. We're passionate about women's health and are proud to offer the best in ObGyn care to women in Blaine and communities throughout the Twin Cities. Early, late, and Saturday morning appointments. We accept a wide range of health plans. Early morning, evening, and Saturday morning appointments. Specialty care clinics for menopause, and urinary and pelvic health. We accept a wide range of health plans. Appointments: 763-587-7000.