I called on a Wednesday and they said they'd see my by lunchtime, but they were busy I suppose. So…read moreI called the next morning and came within an hour or two. My entire hvac system was inoperable. The thermostat was functioning. I was worried this would be a break the bank type of repair. The technician came out and immediately spotted a bad drain microswitch that my builders used (one of the cheaper ones) and said he'd return with the proper switches. $150 later and it's fully operational. I'm pleased with their service and prices. I'd call them again.

I had them come out to check my Mr. Cool's mini splits, because they sounded like they were…read moreleaking. Eric said they can check them, but can't order parts for them, that is up to you to deal with the company. They charged my system and checked out the mini slit that was leaking and the technician showed me where it was leaking and then he had to leave for training. He said to check the other units and send pictures, so I did. The next day I called and asked when they were coming back to check the other three and he said they would have to put me back on the list. I called the next day and just asked for a letter from them to send to Mr. Cool warranty department stating the mini split was leaking, so I could get a replacement for it and Eric said, "The owner doesn't feel comfortable putting his name on a letter to another company stating the unit was leaking." I will never use a company that can't stand by their work. Call Crump Air & Heat (229) 469-6340 they came out faster and gave me a letter I could give to the warranty department to get a replacement!

I had a Monday appt that i got on Thursday, and then they called and moved me up to Friday! Ethan…read morecame in the morning and did a thorough job checking our system and replacing a breaker. He was personable and clearly explained what the problem was. Will definitely use Crump in the future!

After being away for 2 weeks, I came home to my own personal hell, 83° inside @ 9am in mid-August…read morewith the a/c set to 66°. Sweltering is a great description. Although a Crump tech wasn't immediately available, one arrived within 4 hours & completed the repair & additional diagnostics within 30 minutes. My home is now the ice box I love it to be & a flux capsicum closer to being a time traveling DeLorean.

Company came immediately after severe storm ended. I hoped for sometime that day and was very happy…read moreit was at the first clear moment. Finished install of complete 2ton system that day. Also removed all packing and the 20 year old system. I will call them aging the second old system dies

I called on Saturday to arrange routine maintenance to be preformed on Monday. Monday I get a call…read morethat I'm out of your service area?! Why didn't you know that when I made the appointment? I missed a day of work to get this done. I had plenty of time to find someone else but I quit looking after I made an appointment with you. I took a day off work at my job in Atlanta to get this done. I wasn't asking for a favor I was asking for a paid service. If I was out if your service area all you had to do was say so and I call someone else. Now I have to drive 4 hours sometime next week to get a service preformed which should have been done on Monday which is why I was looking on Saturday for a company in my area. Worst service ever thanks for for nothing!

Service has been quick (same day) and to the point, both times I've called on Bentley Heating and…read moreAir. The tech was courteous. We were frustrated about having issues with a two-year-old system that was still under warranty. Although they did not install our system, they handled the warranty (parts) and only charged labor.

Great reasonably priced company!! They were on time and got…read moremy Ac unit back up and going the same day I called!! Very professional. I will save this number.

This company is awesome. Came out within an hour, quoted me $680 and said it would take 1 maybe 2…read morehours. They returned a week later, did the work in under an hour and told me they over estimated and it would be less expensive. Turned out to cost $330. Just for reference, I called another company first, was charged a $75 estimate fee they didnt even tell me over the phone. Then they didnt even do an inspection and said it would cost $1,500. I asked what the $75 was for and they said they'd give it back because they really dont know what it will take to do the job. So I called Waller Heating and Air because a neighbor had a great experience. Jonathan was great and they cleaned up after themselves and were gone before I knew it! I even purchased four additional filters so I can have extra.

These people are the worst. Never use them again... very disappointed, on the work, and…read moreprofessionalism...  I just wish I could upload images of their work.

Just had Ray & Son's out to work on my unit. Nolan Rocha really did an excellent job. He took his…read moretime and upgraded several unit requirements which should ensure the unit's life for several more years. He took pictures before and after the job and showed me exactly what he was doing and why. Overall, the experience was extremely good and professional. Appreciate his work and how he explained everything before proceeding and after the work was completed. We've been with the company for several years and have always been very satisfied with their response time and the service they provide. John L

I recently had an issue with my HVAC system short cycling and the temperature creeping up to 78°F…read moreduring the day. Out of concern, I submitted an inquiry through Ray and Son Heating and Air Conditioning's website around 10:30 p.m.--to their credit, I received a call almost immediately to schedule an appointment. I really appreciated their promptness and responsiveness. The technician came out the next day. After explaining the problem, he quickly identified a backed-up drain and quoted me around $300 to clear it out--a bit steep for a 20-minute job, but with this heat, I didn't feel like I had much choice. I asked if our outside drain outlet could be contributing to the issue, so he took a look. That's when things took a turn. He noted the unit was "screaming" and started running diagnostics. After some time, he showed me some numbers on his phone and claimed the compressor was going out. He explained that since our unit was from 2014, they wouldn't warranty just a new compressor, and we'd be looking at $5,000 to replace it--or $8,000 for an entirely new unit with a 10-year warranty. Caught off guard but trusting his expertise, I asked how quickly we could get this resolved. He said possibly by Monday and that I'd receive quotes for both options shortly. That was on Friday. It's now Sunday, and I've heard absolutely nothing back from their company. Feeling uneasy, I had another HVAC company come out for a second opinion. That tech used a different set of tools (which he said were more accurate) and immediately noticed an airflow restriction. He cleaned the coils (something we didn't know needed to be done), adjusted the blower, and gave us practical tips--like using blackout curtains and keeping doors open for better air circulation. The temperature began to drop while he was still there, and the unit is now working fine. Looking back, I feel Ray and Son tried to take advantage of my lack of HVAC knowledge to push a major sale I didn't need. I'm disgusted by how quick they were to upsell without further investigation or education. Thankfully, I got a second opinion--but I worry for others who may not. I won't be using their services again, and I strongly encourage anyone dealing with them to seek a second opinion before making a big purchase.

A/C went out yesterday evening and submitted a maintenance request they immediately contacted…read moreEubanks. I was notified someone would be out between the hours of 1-7 pm today and it's 8:45 pm and I haven't been contacted nor was the work performed. It is a major inconvenience considering the scorching temperatures here and I also am a full time parent and student. So I would love to relax in the comfort of my own place after a long day. We have had to get hotel rooms twice this week considering I paid rent 2 weeks ago. This business is unprofessional and certainly not prompt.

Absolutely unhelpful. Bosh provided me this company for maintenance in my dishwasher. They advised…read moreme Nashville was out of their service area. I requested to at least have a technician call me to possibly point me in the right direction. I was told the technician don't make calls and refused to help me at that point. I requested to speak with a supervisor and was never given the opportunity. I would recommend calling any other service center in the area before Eubanks.

always get excellent see from the owner and his team. the quality of their product and service are…read moreoutstanding.

From the owner: Residential - Light Commercialread more