These guys are awesome. Blew a tire on my Harley and not only did they have the correct tire in…read morestock but Randy and his people had me back on the road in little more than an hour. Pretty cool that you can get a Harley tire at a Yamaha dealer and they know exactly how to do the repair and do it fast with no appointment. Thanks Michelle and Randy, you guys saved our ride!

We got a flat tire on our Harley on a lovely back road but not great on our way to Sturgis... Got…read moreto Baker City at least- found this shop on Yelp- and they rock! They didn't have a tube that fit- but called around and found one... Got the tube got the bike just about on the road! Yahoo! These guys are amazing- went the extra mile for us and go see them! Thanks Yamaha shop - Michelle and Randy are the best...

Bill put an engine in my Nissan did a great job I would recommend him to everybody . Very…read moreprofessional and thorough and reasonably priced for sure thank you

If I could pick NO stars I would!…read more We hit a deer in the wee hours of the morning, and a patrolman ordered a tow truck before anyone assessed the damage to our truck. After it was apparent that we didn't need a tow, multiple people, including the patrolman called to cancel the tow. They did not answer their phone and so, proceeded to show up. When told that the services were not needed the driver then bullied us into paying him for gas. At first we refused and then he told us that if we didn't pay he would tow us anyway without our permission and that we would then have a bigger problem. We kept refusing and so he threw a fit and pretended that the patrolman could give him permission to tow our truck. The patrolman informed us after we paid (to avoid further problems), that it was in fact illegal for him to bully us into paying and that he would not have been able to tow us without our consent. Is bullying people who are obviously not in a good state of mind a good business practice? Don't think so. They should be ashamed of themselves, and maybe think about answering their phones once in a while.

This shop has great customer service, good prices, and fast and accurate service. The office and…read moreparking lot are well kept and comfortable. I needed a camper window replaced, and they gave me a reasonable quote for the job, but called me once they realized that they could save me a few hundred dollars. I got my camper back in one day, instead of two weeks, for half the cost. They could have easily kept the extra dollars, and I would have never known the difference. I would recommend them 100%!

On road trip from Texas visiting grandkids in Baker City. Got a rock chip in windshield on the way…read morehere. Called Windshield Doctor and they gave me a very good price for repair. They were fast friendly and the repair was done right, its barely noticeable.

I had some issues with warranty items, but the general manager and service manager worked hard to…read moremake things right.

On a scale of 1 to 5, I would rate my experience at a 5. I went over to Baker the weekend before I…read morepurchased my 4runner and test drove a few vehicles. I never felt pressured or rushed. After I found the vehicle I wanted and requested the 4runner be brought down from Walla Walla. Andrew was great about keeping in touch all week and letting​ me know what was going on. I will be sure to let my friends know to find him if they are looking to buy a vehicle.

Amazing crew in there, Douglas was an awesome straight forward guy. They understood what I needed…read moredone and did it in significant time. This is the best auto shop I have ever been to.

In a Sprinter van. (Benz) We were offroading near Baker…read moreCity, OR and the check coolant level came on. We topped up the coolant and the light went off. Briefly. This happened every 7-10 miles. We called one shop and they said we'd have to wait two weeks. They recommended that we check with Hills We limped into Hills. Doug helped us out. He found the cut in our coolant line quickly, replaced the hose and added a chafe guard where the hose had gotten cut by an engine component. And he thoroughly evaluated the cooling system before he let us go. I highly recommend this shop. Really nice folks and very reasonable repair costs, especially considering what we would have paid to a Mercedes shop.

I've been here multiple times to have my car repaired after accidents involving animal collisions…read moreand they've always done an amazing job. So easy to work with. You can have trust that they'll get it done and do a great job!

I got my truck towed here after I got into an accident on the 24th. I needed a whole new front end…read morepretty much. They did an AMAZING job and were extremely professional! Gave me an oil change for free, charged me only for a part that I asked for that needed to be changed and didn't charge me to install it, and surprised me with two new headlights. My truck looks great. I am very glad that I took my truck here. Very nice guys as well. Thank you for such an amazing experience!

I had a truck break down in, I called Genes after calling many mobile mechanics. Gene said he was…read morebusy, but would be able to help in one hour. Three hours later I called wondering the status of the repair, Gene yelled at me that he was tired of talking to me about our truck. Gene then backed out of his commitment to repair our truck leaving us stranded. I understand being busy, however when Gene said he would help my truck I stopped calling other shops. When Gene told me he would not help it was 5:30 pm just after all other shops closed. Super not impressed!

I was in Baker City with a tour group, driving a diesel short school bus that broke down…read more(definitely not a truck) around 8:30am on a Sunday. Gene came out, tried for 25+ minutes to find the issue, wouldn't let me pay him a dime. Ended up being a short inside the bus, had to get the Ford dealership to put it up on Monday. He was prompt, respectful, and very willing to try to fix even a vehicle he's not terribly familiar with.

Joe Scott is the best. I have had him fix my car with fantastic results. Furthermore, on2 separate…read moreoccasions I have went in willing to pay for minor adjustments to sticky doors on my work vehicles. It's really hard to fit an appointment into my schedule. Both times he fixed it on the spot for no charge. I will never go anywhere else.

Love this place! Love the people here! Reno was the hero who fixed our bumper on the spot while…read morewe were on a family road trip and about to leave town. He was a pro and made the time for us even though we just dropped by. Noelle (hope I'm spelling her name right) was very friendly and accommodating over the phone too. Felt very comfortable with them and they went above and beyond in helping us out. Great fix, great work, you guys saved my bacon.