Horrible, overpriced, tacky crap.
The customer service was absolutely atrocious, and downright rude. The entire time I was in there, it felt like the shop assistant was anxious for us to leave. First I witnessed a customer asking about some wooden watches they had on display. She was inquiring about how the wood was treated, and whether it was resistant to water damage. The service assistant spoke to her in a very condescending and blunt tone, suggestive of the fact that she either had no idea about the product she was selling, or was completely unavailable to do the job she was being paid to do.
The very next minute she snatched a plastic watch out of my son's hand, telling him not to touch anything. At this point I had had enough, and said to my son that we were leaving. She stated that adults were welcome to touch, but that children were not. I have to point out that my son was only looking, and is not the kind of kid that will destroy everything he touches.
Don't waste your time here. You can spend hundreds of dollars on a kettle elsewhere, and at least get treated with respect. read more