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    Cleveland Health Group

    1.0 (2 reviews)
    Open 7:00 am - 6:00 pm
    Updated 3 weeks ago

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    HAIRCLUB

    HAIRCLUB

    4.0(4 reviews)
    1.2 mi

    BETTER NOT GET HAIR CLUB FOR MEN ! This is coming from a 23…read moreyear client of Hair Club for Men. One who can verify many of the same complaints others have stated and possesses the experience and knowledge to honestly offer prospective clients reasons to choose another reputable hair restoration/replacement specialist. I have dealt with hundreds of businesses and companies. Some were bad, but none, I repeat NONE, were as despicable as Hair Club for Men. It is a low-down dirty shame that I continued my faith in Hair Club - this well-known company in the business of hair restoration and replacement - only to be eliminated like this. I have been an impeccable client, never missed or was late for a payment, missed only one appointment due to a snow storm and was late for an appointment two times. I treated their employees with the utmost respect and tolerance. Much of the thousands of dollars I spent and many hours of time expended for travel and appointments were satisfactory or I would not have been a client for this length of time. There were occasions of unsatisfactory events that I overlooked for the continued good-standing with Hair Club. It has culminated into my being subjected to more occasions of incompetence, inferior hair systems and procedures, neglect, lies, and all-around unfair treatment. In the contract you will be compelled to sign this is known as Breach of Contract. For those contemplating the services of Hair Club. You will be impressed and extremely grateful for what Hair Club has done to enhance your appearance to the level for which you feel comfortable socially. The paradox is explained using a simile of addiction to drugs. Once your mind begins with the effects of the drugs you are hooked. Once you have established your appearance socially and with family and friends you are locked in to maintain that appearance. This is when Hair Club has you hooked. You will begin to be subjected to negligent treatment. Once you have established your appearance you must continue to maintain that appearance. This is Hair Club agenda. For my last six years the errors became obviously visible, unacceptable and continuous. There was a failure to correct the reoccurring dilemmas. Each year the replacement hair systems and service deteriorated while the cost continued to increase. The ever-changing succession of managers at my Hair Club facility located in Independence, Ohio will not do anything to help you. Present manager, Patricia, hung up on me two times when I phoned to ask to speak with my stylist about problems. I attempted to seek intervention for various errors with district managers and at corporate level. During my last six years I have contacted and exchanged emails with many of those who represent the various job descriptions in the district and within the Hair Club corporate offices in Florida. In the beginning I would get promised involvement to correct the problamatic errors. Always with, "I am implementing procedures to correct the problem." It was a lie - there was never a solution. It is contemptable that one will lie to a 23 year clent to merely postpone an occurrence for the same problem than make any effort to solve it. The problems continued and corrective measures ignored. Now my pleadings for help at corporate level ceased. Their response was "Someone will return your call" and "I will return your call." More lies. No one would respond to my telephone calls or email pleadings. These were not petty problems, rather, I have endured snide comments, embarrassment, and have been unable to attend functions due to visible incorrect procedures. Their only corrective measure, I must drive 140 miles round trip for a temporary fix. Now Hair Club's refusals to return my telephone calls or reply to my emails as well as failure to confirm my next appointment, as is their procedure, constitutes a willful unlawful termination of a contract that was in force for three more months until January 2024. I have been dismissed, removed, kicked-out because I dared to ask that obvious visible faults be corrected! Do not fall for Hair Club's enticing advertising like I did or initial consultation - you won't know the negatives like you will on web sites like this. Think ahead to the number of years you will continue with Hair Club. The longer you are a member the more circumstances of negligent treatment you will receive until your tolerence is depleted and you are compelled to leave or are terminated. As you have read, longevity does not guarantee any obligation from Hair Club. Why not save future effort - move on now. For those contemplating Hair Club over others. Hair Club for Men and affiliate Bosley are owned by Aderans Corporation of Japan. Ask yourself. Do you really want to contract for expensive hair replacement with a Japanese company 6500 miles from Cleveland? Hair Club is not your best choice - go elsewhere as I have.

    Excellent Customer Service.... Nicole & Makenzie are the greatest! Highly recommend.read more

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    HAIRCLUB
    HAIRCLUB

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    Radiant Divine Medical Spa - An invoice that was sent to me by Ryan showing the amount I tipped and the tip going directly to him.

    Radiant Divine Medical Spa

    3.1(19 reviews)
    6.3 mi
    $$$

    I have been coming to Radiant Divine, formerly Anew Medical Spa, for several months now and highly…read morerecommend checking it out. I see Libby for lash extensions and cannot sing her praises enough. Every 2-3 weeks, she ensures that my lashes are on point and I am not sure how I could ever live without them now! I believe that finding the right shape and length is truly an art and Libby has a good eye for this. I have never had extensions last as long as they do since I have been seeing her- another huge bonus! I am looking forward to getting botox and fillers with Libby after I have my baby and am no longer nursing. I always feel safe in her care and trust her without a doubt. She is incredibly professional and is a perfectionist- exactly the qualities that one should look for when trusting someone with their face! The practice itself is very clean and tranquil and the staff is great about fitting me in for appointments and returning phone calls in a prompt manner. I am so thankful to have found this med-spa and highly recommend checking them out!

    Clients Beware, You Are NOT Being Told the Truth About Where Your Money Is Going…read more For two years, I tipped my nurse injector at Radiant Divine Medical Spa under the belief that my gratuity was going directly to her, the person who performed the service. What I didn't know, and what no one at the spa ever disclosed, is that all tips across every Radiant Divine location are sent directly to the co-owner, Ryan Devault, a man who is not a licensed medical professional. According to a phone conversation Ryan had with my husband, he personally collects all client tips and redistributes them to employees as he sees fit, including staff members you never interacted with. Not only is this incredibly deceptive, but it's also unethical. Clients are never told that their tips won't go to the person who cared for them, and I was never given the chance to opt out of this hidden policy. Even more troubling, Ryan's wife, Rachel Devault, is a licensed nurse and also a co-owner who works at one of the spa's locations. While I can't confirm whether she accepts tips herself, her dual role makes the entire system feel like it was designed to exploit a loophole, to benefit from client gratuities without disclosing where that money actually goes. When I found out what was happening, I called to cancel my membership and voice my concern. Instead of taking accountability, I was met with resistance and eventually offered a refund, only if I agreed to delete my Google review. That moment told me everything I needed to know about how this business operates. Radiant Divine presents itself as a high-end, professional medical spa, but behind the scenes is a web of non-disclosed financial practices, conflict of interest, and reputation damage control. Clients deserve transparency, especially when it involves money, medical professionals, and trust. Please think twice before doing business here. If I had known the truth earlier, I would never have stepped foot in the place.

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    Radiant Divine Medical Spa - Now offering Ultherapy!

    Now offering Ultherapy!

    Radiant Divine Medical Spa - Come visit us next week!

    Come visit us next week!

    Radiant Divine Medical Spa - Silk peel packages available.

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    Silk peel packages available.

    Cleveland Health Group - medicalspa - Updated May 2026

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