We want to start off by saying that the cleaning was not great. There were many areas that were…read moremissed, even they were obviously visible (please see the photos). What aggravated us were the excuses as to why some of the work was not done properly. Due to that, we have decided to write a review and share our experience. We made a mistake even giving $100 tip. 1. We had to finish their work in the end of the day. The bathroom on our first floor was not cleaned properly. Ivan was in charge of it. The bathroom on our second floor was cleaned by a lady (we do not know her name) who did a better job. There were other clients online that had a same issue with the service provided by Ivan. 2. They are not equipped to clean a garage, yet they accepted it. Of course, then, we had the expectation that they would do a good job. Since it's been accepted, they might as well do it right. Again, Ivan was the one working on the garage. The equipment were not too difficult to clean. Ivan left the shelves and our equipment so dusty, especially the floors (and manager's comment is that they do not clean unfinished floors). Then again, why accepted it if he would not clean the floor. Please see the photos. 3. They arrived late, which support the other negative reviews online. The agreement was 11am. They arrived after 12pm. We had plans that we had to delay. We were notified at 10:29am, only half an hour before the agreed arrival. However, this is not a huge deal to us. But just want to give everyone a heads up that there is a large chance you need to wait. 4. Ivan's "walkthrough" was rushed. We understood that it was late in the afternoon, but the time of the day should not affect the service. I pointed out to him the bathroom on 1st floor, but we felt it was ignored. He was on a rush. Also, it could be a language barrier since he had a difficult time communicating in English. We pointed out the shelves with dusts (please see the photos), and same reaction of not wanting to do it. 5. The manager offered that they would return and clean the untouched areas. It's late in the afternoon, and we had to leave the house. I do not think it is fair to us to wait again. In addition to that, it is not acceptable to send the same staff (Ivan) who did not do a good job. If she offered to send the lady who did a better job, we would have considered. But she kept insisting to send Ivan back, along with the other lady - even we emphasized that we do not want him to return. Please see the photos. I would not recommend their service. We thought we would have a great first impression, however we did not. We are trying to find a good cleaning company since we are new in the area and just recently moved from a different county. Also most especially, we need a consistent one because we are buying another house. We wanted a professional service. Unfortunately, we are disappointed. Update and response to the manager: 1. It is NOT true we are satisfied. Clearly based on our review, we are extremely disappointed. 2. There are no "agreements" discussed prior to the cleaning. They left our curtains, window boarders, mirror behind the bathroom door, master's bedroom side table, toilet bowl of 1st floor bathroom, shelves and multiple areas untouched. 3. There are three residents in the house who witnessed the poor service. Therefore, they have the right to submit their reviews, regardless of the number of point of contacts. 4. Regarding the manager's comment about responding to her prior writing the reviews - we have had multiple conversations via text. Yet, the manager is not listening to our feedback and preference. As mentioned, she kept insisting to send the staff who did a poor job. She should send a different one. She did not grant our request.

I hired Rosie's Cleaning to perform a deep cleaning of a large house…read more I spent almost two hours describing the work and uploading pictures to explain the house adequately to Rosies to ensure they could handle the project. The pictures listed the required cleaning, especially the *chandeliers* - (See the attached DROPBOX link that was provided to Rosie's before she accepted the project). So, I understood when Rosie's raised the hourly rate from $165 to $200 after their review of the work. Only two of the three expected Rosie's employees arrived. I showed the staff the house because their office had not described the anticipated work. They seemed put off and said they had to call the office. Within twenty minutes, the office called me and told me they could not clean the chandeliers. Cleaning the chandeliers was a required item agreed to before the scheduled cleaning. if Rosie's couldn't provide this type of cleaning, that was understandable, but I required a company to clean the chandeliers. When I explained the pre-condition of the job, Rosie's agreed they would be able to clean the chandeliers. I explained the work required in detail and provided pictures to Rosie's before them accepting the job. WHY AGREE TO CLEAN THE CHANDELIERS IF YOUR COMPANY IS NOT EQUIPPED TO PERFORM THE TASK? As seen in the pictures and attached text messages, the Chandeliers were described in detail and discussed in voice calls, photos, and emails. https://www.dropbox.com/home/132%20Liberty%20Corner%20Road

Monk's has done a couple of painting projects for me over the last 2 years, one was interior and…read morethe latest was exterior. I couldn't be more pleased with the quality of service and their attention to detail. Bob Rose met with me to go over the project and make sure we were all on the same page. There were no surprises. Well, maybe just one - it turns out one of the paint colors I picked out was hideous after it was applied. I've never been good with color charts; this was completely my fault. Bob and the job foreman readily let me pick another color, drove to Morristown and picked up the paint and corrected my error without skipping a beat. All work was done in the time frame and price that was promised. The painters did outstanding work. They're skilled, professional, and extremely hard workers. When they were finished, they cleaned up everything so well you'd never have known they were there. I highly recommend Monk's. They're responsive and provide great quality work at a fair price.

Monk's did a great job cleaning and oiling our mahogany deck. They brought back the beautiful…read morecolors of the wood. The crew was punctual, professional and considerate. Thanks to Scott Kenyon and Gerald!

I had a great experience with Reina's Cleaning Service! They arrived right on time, communicated…read moreclearly throughout the process, and were incredibly respectful of my space. My apartment truly got the care and attention it needed -- everything looks and feels refreshed. They were also so kind and friendly with my cat, which I really appreciated. The service was quick, efficient, and very affordable. I would absolutely use them again. Thank you, Reina

Well after having Reina clean our home a number of times, we unfortunately had to fire her. She…read morekept changing our set appointments, once she didn't show up and didn't call. A personal item is missing from our home and my husband's light art picture was damaged. She was supposed to come clean in 2 days. She called me to ask if she could come Thursday or Friday. She comes with a helper who does not speak English and doesn't know how to clean. We pay her as much as a licensed and insured cleaning service. We are very disappointed. I am disabled and will have to go back to doing my own cleaning.

Amazing service! Reliable, trustworthy and they do a quality job…read more As a realtor, I have used G's Quality Cleaning many times and they always deliver in a timely manner at a reasonable cost. I've learned that no job is too big or small...or too dirty! Whether you need a weekly, monthly or one-time cleaning, I can't say enough about this team! Gina McBride Central Property Realtors

Gary SR and JR make a great team! They are reliable, fair and they take pride in their work. I am a…read morereal estate professional and G's Quality Cleaning services have assisted multiple families and businesses with their homes and offices to shine! I also like the fact that they are local and support our community. Give G's a try, you will be glad that you did.

Ingrid and her team have been cleaning my home for over a year!…read moreGood communication and attention to detail during cleaning. Honest.

From the owner: We have over 20 years of hands on experience and take pride in staying a small, trusted team. This…read moreallows us to build real relationships with our clients and provide consistent, high quality service every time. Our owner is directly involved in the work and personally trains our team to ensure every home is cleaned with care and attention to detail. We specialize in recurring cleanings, so our clients can rely on us to keep their homes consistently fresh and well maintained. We are proud of the strong reputation we have built across Morris County through reliability, professionalism, and the trust of our long term clients. When you choose us, you are choosing a team that truly cares about your home.

This company is the best!! We have been using them for 2+ years and they do an amazing job!…read moreAffordable, reliable and so flexible when I have to reschedule. Can't say enough great things and very grateful for how clean my house feels after.

Betsy is very accommodating with scheduling. the girls do a great job. my house looks great after…read morethey leave each time.

I asked for a deep clean of my home after we moved out and left furniture to stage it. They…read morearrived late and made a big deal over any furniture in the house they were told it was an empty home deep clean. I said I'll pay whatever it is to upgrade if it is an upgrade I have 6 pieces of furniture to dust it vacuum the guy went outside with his phone in a huff then came back complaining then the other workers all chatting with him I'm like what is going on ???? We resolved the issue they stayed about 3 hours leaning one by one and the main guy was left. The kitchen counter tops were still dirty the hardwood floors had crumbs and dust on them and my master bathroom floor was still dirty. No baseboards cleaned no attention to detail. A deep clean should be nooks and cranny's for a 2 bedroom townhouse it was a total rip off. I called the owner she apologized I paid over 900.00 and she was crediting me back 100. What joke. They charged extra for each oven but don't clean my molding ???? We have not lived in this townhouse for 2 years. It needed a true deep cleaning it was definitely neglected but I had a freshly painted it and thought a deep clean was called for. Apparently their idea of a deep clean and mine differ. Lesson jea

I hired Tucked & Tidy for a $1,500 deep clean followed by biweekly maintenance service. For that…read moreprice, I expected clear communication, attention to detail, and a professionally run experience. Unfortunately, the service fell short on all counts. The "deep clean" took place over two days, but totaled only about 8 hours. While the team was polite, several key areas were missed -- including dusty ceiling fans and other surfaces that should be standard at this level of service. I sent photos and was told the missed areas would be handled during the first maintenance visit. That visit was even more disappointing. Much of the home was left untouched, including the floors. I was told this was due to a "custom" plan -- yet there was no written contract, no scope outlined by email or document, and no communication confirming that entire areas of the house would be excluded. The only conversation was a brief call over a month prior. During the deep clean walkthrough, one of the team members even told me the floors would be part of the regular service, which added to the confusion. When I raised my concerns, the owner responded defensively and focused more on justifying their side than making things right. The tone shifted quickly once I pushed back, and I was left feeling unheard and undervalued as a client. Some things the owner might consider improving on: * Avoid shifting blame to the client when issues are raised -- especially after a $1,500 service. A missed spot is a missed spot, whether or not it was caught in a walkthrough. * Don't rely on a quick phone call as the sole definition of scope -- especially when no written agreement or clear follow-up is provided. Assumptions and verbal notes are not a client communication strategy. * Reach out proactively after a major service to check in. Leaving it to the client to initiate the first real feedback conversation creates a one-sided experience. And don't rely on staff rating requests to provide insight on client's service happiness, this is not indicative of the client's overall experience. Professionalism isn't just about what's cleaned -- it's about how a business listens, responds, and takes ownership. There's room for you to grow here.

Everything we asked for and more. Efficient, professional and personable Price was on point and…read morethey did it all in one day!

Contacted JHMC to get an estimate for property clean up and minor landscaping. Dealing with…read moreChristian (one of the owners) can only be described as a pleasure. He arrived exactly on time to estimate the cost of our project taking a lot of time discussing our ideas and offering some of his own. Again, when the job started he and his crew arrived right on time and started working immediately. My wife and I were very impressed that he was at our home for the entire job- before the job commenced he took his entire crew around the property explaining exactly what was to be done. He was on the job with his crew for the whole time supervising but also working right along with them. The job they did can only be described as PERFECT. We have lived in our community for 42 years and have had numerous landscapers and lawn care people working at our home over the years. JHMC has been one of the best. We cannot recommend them highly enough. Give them a try- I know you won't regret it.