AVOID ! AVOID !! AVOID !!! They fitted our bathroom in November 2021 and it has been a catalogue of disasters. Initially they didn't turn up on installation day and didn't bother to let me know they weren't coming. Re the installation, they sent a plumber to do EVERYTHING, electrical work, joinery, tiling etc. Some of the things they were sent were wrong eg ceiling boards, light fittings, Now, almost six months later, we are still waiting for them to rectify problems eg chipped floor tile, squinty bath panels, lack of window architrave, loose pipe covering, badly fitted radiator etc. I could go on !! We were visited by a member of their staff on January 10th when I
we gave him a typed A4 sheet of things that needed to be rectified. Promises were made, many of which have been broken and since then, our phone calls have been ignored We phoned Customers Services today, we were asked why we hadn't phoned the office (we had ) we were told that 1 of the jobs had been done (it hasn't ) and then told to put our complaint in writing !! The CS person continually talked over us and failed to respond to our request that somebody be sent to look at the installation. The biggest mistake we've EVER made was trusting CLEARWATER BATHROOMS with the job and a HUGE chunk of our money. A TOTAL UNMITIGATED DISASTER !!!. read more