If you haven't already filed your taxes please be sure to hit up Traci Thompson !! She is the best…read more& Great @ what she does. I will continue being a loyal client to Traci. She is a professional, & she gets you back maximum refund every time !! I Love you Traci you are the bomb baby !! What are y'all waiting on File today !! Let her know Aundrea Sent you !!

I always thought filing tax can be a hassle and such a headache until i was referred to Traci, last…read moreyear. She made the whole process painless! She has answers to all my questions and she'll get back to you asap! Will def call her back in a year!! Thank you, Traci!!!

Rewriting my review now that I have had the move-in, resident, and move-out experience with E&H! I…read morelived in one of their properties for about four years. First, the viewing was self-guided. You get a key from a lockbox and let yourself in. It can be nice to have a guided tour to show you where building amenities are, but this worked too. I applied for the unit the same day. I was third in line as an applicant, to my dismay. However, the two applicants ahead of me somehow disqualified. Either their income didn't check out or they didn't bring the deposit check within 24 hours as required. Either way, I felt very lucky to have come up in the line, because that was a great condo. Moving in was stressful from what I recall because you don't get your lease until the day you move in. Most places give you keys before that. So in my mind, I worried they would take it out from under me while all my boxes were downstairs in a moving truck. I would argue for changing that procedure. That said, now that I have had more experience with them, they are a professional company with clear procedures, so I would tell other tenants who worry like I do, not to stress so much about that. During my tenancy, I tried to minimize the maintenance I requested because I didn't want to give reason to raise my rent by increasing costs, and also because it's a pain to have maintenance crews. The previous maintenance coordinator was a nightmare and I was relieved she left because she communicated so terribly. But then came Carlos, who is amazing. Carlos will have a work order in your email and a technician calling to schedule before you can even think about when you're available. He is friendly and professional. When I needed maintenance, E&H sent maintenance. There was no humming and hawing over whether it was necessary, whether I should cover it myself; they just dealt with it. During my tenancy, they replaced a water heater and a toilet without hesitation. This could be in part related to the specific property owner for my condo, maybe he was less cheap about things, who knows. But I do know that if something broke, they fixed it, and I have no complaints there. My property supervisor was Lorenzo. Outside of the start and end of my tenancy, I had very little interaction with him. He is very direct; you won't find him small talking or sharing personal details. Nonetheless, he is professional, experienced, and by the book. If you want to know how your tenancy will go, read your lease; they follow it to the letter. Lorenzo helped make my move-out easier than he had to. I am appreciative of him as a property supervisor. You don't always know how things will go when a company has your deposit money. I wish I could tell my past self not to worry so much and that it was okay to trust what was being said to me. The other office staff are hit and miss. Some are helpful and responsive. Some will ignore three emails in a row and just never acknowledge you. Communication could be much better, which is why this review is four stars instead of five. I wish they were proactive instead of reactive. I think E&H counts on their property supervisors to do too much, which results in office staff who don't have many answers and property supervisors who are stretched too thin. I had to return my keys on a Sunday, so I was told to drop them in the mailbox. Unfortunately, the mailbox was jammed so I couldn't. I was leaving town the next morning, so there was no option but to leave them inside the apartment. I worried I would be charged a fee for this, but I was not. It did stress me out immensely though. The payment portal is convenient, although there is a small transaction fee each month paid by the tenant. I like that you can view your entire account ledger in the portal. All documents are also stored there. My deposit was returned in full, including my pet deposit, via check, mailed 19 days after I vacated, within the CA legal limits. No deductions were made. It was important to me to get a full refund, so I cleaned that condo to within an inch of its life. I have no idea what the standard is, but I left it cleaner than I found it for sure, with the exception of the carpet, which had normal wear and tear after so many years of use. I filled all the holes in the walls that I had made, and I painted over the spackle with a paint match even though painting was not asked of me. I scrubbed the cabinets and drawers inside and out. I made myself sick with cleaning fumes. In any case, I got all my money back, so it was worth it. Again, I will say that E&H is by the book. They tell you what to expect. Read the qualifications for tenants before you pay your application fee. Use the move-out checklist they send you when you vacate. Communicate in writing. That way, you won't have surprises later.

I found my dream rental. The organization was unwilling to accept my rental income although I had…read morea signed contract. I could have more than paid the rent even without the rental income. My realtor and I had to strongly advocate to get them to talk to the renter. The organization stated he would accept me but wanted double the security. I am aware that many landlords are currently not returning the security deposit. I requested that the organization offer the renter two months rent and regular security. They refused to speakwith him about my offer. The whole experience felt very lack luster.

Throughout our time as renters, they were incredibly attentive and responsive to any questions or…read moreconcerns we had. But what really sets them apart is how they went the extra mile for us. When we fell in love with the home we were renting and wondered if it might be for sale, Harbor Property Management helped facilitate communication with the owners. Thanks to their assistance and willingness to help, we were able to purchase the home we'd been renting and it's truly our dream home!

They had my review removed so I'm posting it again…read more Good luck getting somebody on the phone! the women who finally answered had an attitude,for what I'm not sure, basically said they only had 2 days for showing....i have a job so idk who she expects to just be available on Monday in the middle of the day, called back immediately after and someone said they were available on Tuesday( after I was just told they only have 2 viewing days...) schedule for the Tuesday NEVER received a call to confirm I call today tryna figure out what's going on, the rude person who answered the phone told me they don't give phone calls to confirm appointments and that it's an open house....long story short AVOID THIS COMPANY AT ALL COST! Waste of time completely rude and constantly unprofessional I wish I could give Negative starts HORRIBLE!

Beatrix and her team are absolutely amazing. They're knowledgeable and extremely well organized…read more If I could give them 8 stars I would. Don't waste your time looking for another realtor...start with Beatrix and the Whipple Group first. Some highlights of how they do business... 1. Pictures and marketing done within 5 days of interviewing them. 2. Photos were perfect and I was impressed with the virtual tour they did for the internet. 3. Very tech savvy. The Whipple Group understands the importance of digital marketing. They drove traffic even in a down market. 4. Reputation, reputation. Everyone knew Beatrix and had only positive feedback regarding her work. 5. Work ethic. The Whipple Group understands deadlines and works hard to meet them. 6. Value! The Whipple Group not only surpassed my expectations, but they provided a far superior service than that of other realtors for the same commission. I spent 20 years working as a sales consultant for some of the largest corporations on the Fortune 100. I have completed deals that resulted in revenues well into the 9 figures. So, when I say that I respect Beatrix, I do so with knowledge of what a successful sales person looks like. Lastly, I'm hard to work for, but Beatrix was a star the entire time.

We interviewed 3 realtors. We honestly were not looking forward to the hassles that come with…read moreselling a home. I found the Whipple group on Yelp. Called and made an appt. These reviews are all true! I chose Beatrix the minute I met her. So knowledgeable and fast! I loved her from the very second I met her! This lady is the real deal! Class act all the way! Highly recommend her! You will be leaving a positive review too! Sold our Lakewood home within 20 days and 35k over asking! She knows her stuff! She made it all look so easy! She isn't pushy, very open minded! Considerate to all! Her staff is excellent as well! She will be our realtor of choice always!

My one bedroom apartment has one bathroom. I called the above mentioned management company and…read morethey were able to send their Plumbing company over right away, which i very much appreciated. I was told someone from management would be coming and making it a priority. Wow It's 10 p.m.There has been no one to call me and no backup restroom. I waitedthe whole day without a working toilet. The Nationwide company did not give me a courtesy phone call. The plumber was unable to repair my toilet and my plumbing so I had no bathroom facilities with running water in the toilet. This management company has no accommodations for its residents This is a Senior Building. So what happens when or if more than one resident has similar issues??

Great classes. They really do prepare you for your exam. After, completing classes, I passed my…read moreexam, and now have officially joined NRE.

We decided it was time to make a move because we were ready to stop renting and finally become…read morehomeowners. As first-time homebuyers using a VA loan, we wanted a realtor who would listen to our family's needs, guide us through the process, and be patient with all of our questions. Carly was exactly that person. From the beginning, Carly made us feel comfortable and truly took the time to understand what we were looking for in a home. She was knowledgeable, responsive, patient, and always willing to explain what was happening at every step. One of the things we appreciated most was how well she understood the VA home-buying process. She knew the VA requirements and helped us understand what we could and couldn't request or include in our offer. That knowledge gave us confidence and helped the entire process go much more smoothly. Carly was there for us from the search all the way through closing and receiving the keys to our new home. She made what could have been an overwhelming experience feel manageable and exciting. We always felt that she genuinely cared about our family and wanted us to find the right home--not just any home. Our advice to anyone buying or selling a home is to choose a realtor who listens, communicates, and understands the type of financing you're using. We would absolutely recommend Carly, especially to veterans and first-time homebuyers. We are so grateful that she helped our family become homeowners!

Was working with Trevor Benson. He was very communicative and helped research a lot regarding an…read moreHOA situation that was going on in the complex I now live at. Very generous as well, once we closed, as he gave us (my mom and I) gifts. Thanks a bunch Trevor

Autumn and Cassidy were comprehensive and meticulous. Working with Cassidy was a breeze, she and…read moreAutumn offer the whole scope of work, from unit staging, managing repairs, and vast knowledge of the local real estate market. Communications were made easy through emails, which were timely and consistent. This is the second time working with Cassidy and Autumn, I highly recommend their services.

I can't thank Casidy and Autumn enough!! Love them! Not only were they professional and…read moreknowledgeable but they were such a joy to be around and spend time with. With they're expert help I was able to purchase my first home in Long Beach. Even when the process got arduous and it didn't seem like there was a place for me and my two big dogs, Cassidy and Autumn made me feel confident and secure that we were on the right path. They got me in touch w an amazing finance lady and held my hand every step of the way. Truly, they are quite the Tag Team. If you are looking to purchase or sell a home in the LONG BEACH area, I cannot recommend them enough.

Angie was awesome with helping me get into our new rental…read more Real property management made the whole process a breeze and got everything taken care of for me very quickly.

I would strongly caution anyone considering renting from this property and management company. My…read moreexperience with Real Property Management in Long Beach has been extremely frustrating and unprofessional. After moving out of the unit at 3951-3056 Howard Ave in Los Alamitos, I completed a walkthrough where I was told I would not be charged for cleaning. The apartment was completely emptied out -- it's a very small 2-bedroom, 1-bath unit with no garage after the property removed garages to build ADUs. Despite this, they are now attempting to withhold my security deposit with questionable charges such as "junk removal" and cleaning fees. It is now day 22, and I still have not received my deposit back or adequate communication. Multiple calls and emails have gone unanswered. On top of that, tenants had to deal with ongoing construction, parking issues, maintenance problems, and constant disruptions while living there. At this point, I am preparing to pursue the matter in small claims court due to what I believe is bad-faith withholding of my deposit. I recommend future renters document everything carefully and know their tenant rights before renting here.

Matthew was absolutely amazing. Words cannot fully express how grateful my family and I are for…read moreeverything he did to help us find our dream home. As first gen homebuyers, we were nervous about the process and wanted to make sure we worked with someone who truly had our best interests. From day one, Matthew exceeded every expectation. He was always available to answer our questions, no matter the time, and he never once made us feel rushed into choosing a home or submitting an offer we were not completely comfortable with. Whenever we sent him a list of homes we wanted to see, he was quick to schedule appointments and often put together routes of open houses for us to visit. My husband and I both work during the week, so our schedules were limited, but Matthew was incredibly accommodating. He consistently made time for us on weekends and even holidays so we could continue our home search. Throughout the entire process, Matthew was honest, communicative, patient, and genuinely invested in helping us find the right home. Toward the end of our search thanks to him we had two offers accepted in the same weekend and were able to choose the home that was the best fit for our family. We truly believe we would not be in our current home without Matthew. His negotiation skills were exceptional, and he was able to secure more than $20,000 in closing credits for us. We have already recommended Matthew to friends and coworkers and will continue to do so. He is honest, hardworking, knowledgeable, and deeply committed to his clients. We could not be happier with our experience and wish him nothing but continued success. Any client would be lucky to have him as their realtor.

Ramon was great to work with throughout the entire process of selling our home. He was always easy…read moreto reach, explained our options clearly and helped make the whole experience feel a lot less stressful. He also connected us with a team of contractors who helped us renovate and get the house ready to sell, which made a huge difference. The market wasn't exactly easy, but our home was on the market for less than two weeks before we got an offer. We felt like Ramon had a good plan from the start and really knew how to position the house. Really happy with how everything turned out and would definitely recommend Ramon and his team.