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    CLEAR Sinus - Wellington

    1.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    Baptist Health Diagnostic Imaging | Wellington

    2.4(25 reviews)
    0.6 mi

    I came in Today march 15th 2026 The front desk lady is extremely unprofessional and rude she told…read moreme it was "my fault" that I didn't give her the address for where I needed my medication to go I realize that I had a different one on file and apologized after that I stated I needed the medication sent to the location of my verbal request it was done wrong the first time I was feeling terrible as I'm trying to help her correct the mistake I was looking up the address on my phone and my phone took me to a pharmacy that was in the plaza of this facility instead of the one that I needed it to go she realized that and said " I thought you said you need the one on forest hill and jog this is not it with a very cold and rude tone and I was like "oh your right my apologies can you give me a second please to find it in my phone I don't feel well and I'm trying to find it" she was even more disrespectful and impatient with me I was going through a lot physically and was having a hard time concentrating nonetheless I finally gave her the correct address and she said it's done then she cut me the most distasteful look afterwards as if my presence was such an inconvenience to her I went to my pharmacy and drove all the way back to this facility for her to correct the error and that's how I was treated she was so disrespectful that I broke down in tears because I was already trying to explain to her that I felt really bad physically and that my symptoms are getting worse it seemed like my words were going through one ear and out the other as I was speaking to her but after my pleas she finally told the doctor and the doctor spoke with me he was very kind and understanding everyone else at the facility is extremely nice attentive and patient especially the nurse and the doctor but watch out for the front desk lady it's sickening Because people come there to feel better and she makes matters worse by being rude people experiencing sickness don't need that extra pain I literally told her I did not have the energy to go back and forth with her and I even apologized for my behalf because I was the one that had the wrong address on file and then I proceeded to give her the wrong address when I was looking for it on my phone but she didn't need to say things like "it's all your fault" and whatnot how she treated me was uncalled for anyway moral of the story the medical care is amazing it's just that front desk lady

    I had a great experience here! Raven at the front desk was very pleasant and welcoming, making the…read morecheck-in process smooth and comfortable. Sam, the ultrasound technician, is truly top-notch -- if you want to feel calm and relaxed during your ultrasound, especially when you're stressed, she's amazingly kind and compassionate. Dina, the mammogram tech, is also very sweet and caring, which made the whole visit even better. Highly recommend this team for anyone needing these services!

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    Allergy Asthma & Sinus Center

    Allergy Asthma & Sinus Center

    2.7(3 reviews)
    3.4 mi

    I was about to cancel my appointment after reading two reviews with very low ratings. I'm glad I…read moredidn't because I've met the best Allergist Practice in the area. Dr. Gonzalez and his staff were very kind and attentive. Contrary to one person's comment, I did not have to wait to be called. They were very punctual with my appointment. As a new patient, the doctor took the time to learn about my medical history. This doctor, despite having been in practice for many years, is very passionate about his profession.

    After 6 grueling months of having them receive a referral and make an appointment for a basic…read moreallergy test, today I was finally told they are no longer seeing new patients. The first few months was the initial battle - this was when I had to call, about once a week (which eventually became every other week), to both my primary care and their office to confirm that they had received the referral necessary for me to see them through my insurance. And, each time, they always had an excuse. The first few weeks, they kept saying they just didn't receive anything. Then, they told me I must have the wrong number. And then, when I finally conferenced them in with my primary care doctor, they gave them another fax number (of course, which they never received a referral to, until months later). Three to four months later, after the referral miraculously appeared at their office (a process which should take no longer than 5 minutes, and that's if the person was using one hand), they fail to notify me of this. I go on thinking they are still waiting on the referral, but finally make the decision to call them once more and check for myself. This time, they tell me the referral was received, and I could make an appointment, but it would be about a month out. Because of all the previous issues I had with this doctors office, I decided to call them back a week beforehand to clarify the appointment details. One of the reasons I chose this doctor's office was due to the location, as they had one office located where I live in Palm Beach Gardens. When I spoke to the receptionist (it was always the same lady, so I can only assume they have only one person at the front desk, which is surprising), she told me that the Palm Beach Gardens location had closed, and their only open location was in Loxahatchee. Although I knew it would be a bit of a drive, I spent all this time and effort to get where I was, so I took it. I eventually had to cancel the appointment due to issues with a medical condition. Today, being that my medical condition has become much more manageable, I tried to call in and reschedule. Instead of telling me I need to pay a fee for a missed appointment, or any other reasonable excuse, I was told they are no longer seeing new patients, and when I asked why, I was told it was due to the current pandemic. Besides the fact that this makes absolutely no logical sense (why would they see current patients, and not new ones? Am I more likely to have COVID because I am someone they do not know?), the sweetheart at the front desk who made this 6 month wait possible (she was and is in no way a kind person, if the sarcasm didn't project through my words well enough) didn't even offer to reschedule me at a later date. One of the worst practices I've had the misfortune of dealing with. Steer clear if you want to avoid a heavily mismanaged office, and a grumpy, lazy, and useless receptionist. It is truly sad, as I heard Dr. Gonzalez was a good doc. But, if the practice isn't run well, everything else crumbles.

    CLEAR Sinus - Wellington - earnosethroat - Updated May 2026

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