I have had Swift come out twice for maintenance. They are professional and give you the facts. They…read morehave never tried to upsell their business. Very detailed in their work. Would recommend 100% of the time.

Had an awful experience with Mike and Sean from Swift Garage Las Vegas. I'm giving two starts…read morebecause they came same day. Rest of experience was pretty terrible. Low lights included Mike stapling his business card to wall inside garage when I wasn't looking! I told him that wasn't cool and he responded he did it because previous customers said his stickers were too hard to remove! Seriously!?! Like what the actual freak? Additional things that were very disappointing included; 1) Failure to to let me know new opener was incompatible with existing keypad. Of course AFTER it was installed and they didn't have newer keypad and couldn't get for 2 weeks! They should've known and informed me that the new motor wouldn't work with existing keypad before installation. Damage to property: Using a staple gun to attach business card to our recently painted wall is unacceptable property damage. That alone is enough to never let this clown near my property ever again! Poor quality installation: I found compatible keypad on Amazon, that Mike offered to install, but he mounted it backwards and used the wrong screws, was carelessness and showed a lack of attention to detail and preparation. Additionally the camera on motor was not set-up correctly and their excuse was it was new system they weren't familiar with. Then why didn't you learn about BEFORE installing at my home. Lack of preparation: their excuse about the motor being "new" doesn't take away their responsibility to learn the product's basic functionalities (like keypad compatibility and camera) before selling and installing. I've spent hours researching and ordering the necessary key pad and correctly installing the mount myself I would NOT have agreed to a new garage door opener that requires a key pad that needs to be charged every few months or an additional adapter. tl/dr lack of preparation, unfamiliar with product they installed, poor quality installation, & no respect for my home. Summary, would definitely not use again.

Found Expert Garage Door Service on Yelp. Garage door opener stopped functioning on a Friday, and…read moreBlake was available Saturday morning. Responded quickly to texts, showed up right on time, diagnosed the problem and was able to do the repair on the spot. Everything's been working great. Price was not the cheapest option but quite reasonable given the level of service, which was fantastic.

The springs for my garage door suddenly broke (cheap stuff from the new home builder), which was…read moreright on cue since it typically lasts 5-6 years. I reached out to several garage door repair/services via Yelp and Blake provided the most prompt and informative responses. I decided to go with him, and he was able to come out the same day and completed the project within the timeframe that he mentioned. He was efficient, friendly, and helpful in answering my questions. I highly recommend Blake for any garage door repair services.

Our journey with A1: We found A1 on an ad that offered a discounted inspection and tune up. Our…read moregarage door appeared to be working normally, but was approx. 26 years old. We replaced the opener, springs, and rollers within the last two years. A1's inspection revealed the door was contractor grade (the cheapest door home manufacturers can install in new construction) and while not broken it was worn out and needed replacement. We purchased an upgraded insulated door and springs. The inspector and finance guy were friendly and professional. They installed temporary springs, refusing to adjust the existing springs since they didn't install them. We scheduled the installation date, and our installer (Jimmy Garcia) was fantastic. He singlehandedly replaced the old door/rails/springs, and transferred a lock from the old to the new door in 110 plus degree weather. He was also helpful getting the paint sub-contractor and the promised follow-on inspection and adjustment. The painter was hard to get in touch with initially through A1, but was outstanding once we got connected. They set expectations, offered suggestions for the best paint brand, finish, and tips to produce the best results. He painted the door at 6am to avoid temperature issues, and the finish appears flawless so far. After repeated attempts to get the promised adjustment scheduled, A1 sent one out. There were only minor adjustments made, which I take as a quality installation of a quality door. So after describing the process we experienced, we were left with the following impressions: Positives: - They seemed focused on safety of our old door. This was important since we are seniors with grandkids. The new door looks great, and the garage door insulation seems effective in keeping our South-facing garage door cooler in Southwest extreme summer heat. - The process for selecting the new door and financing was fast and easy. Everything was done same day. - Every employee we worked with was friendly, professional, as was the paint contractor. Improvement opportunities: - Post-installation communication created stress. Each person did their job, but finding someone who reliably monitored and communicated next steps was lacking. Things did get resolved eventually, but seemed siloed and more difficult than necessary. - Feedback requests were Spam-like in their intensity, with each touch point pushing a Google review request. This became annoying, and creates friction recommending them to friends or family. I'd suggest sending one feedback request after the final adjustment, and not just on Google. - Financing: we take responsibility for our choice to use their finance company. That being said, I didn't recall this being highlighted as the HELOC loan it is, which gives the finance company a secondary lein on our property until it is paid off (something we generally avoid like the plague). If you have time to do a scheduled replacement, I'd recommend contacting your credit union to see if they can give a lower APR loan/loan terms to finance the project. Closing remarks: To set expectations we brought A1 here for an adjustment, and in our case we now have a multi-thousand dollar investment. The new door looks and operates great. I was surprised at the cost of this door (both door and financing) so shopping around may be beneficial. I think A1 is a good garage door company employing great people, but as a customer you should be prepared for surprises along the way to replacing your garage door.

We contacted A1 Garage after they were recommended by a family member, so we had high expectations…read more Unfortunately, our experience was disappointing from the start. The technician had difficulty finding our home and mentioned that he had the wrong address after passing by several times. Once he arrived, the appointment felt more like a sales pitch than an inspection. Instead of focusing on our immediate concerns, he seemed intent on recommending additional products and services that we didn't feel were necessary. The estimate we received was significantly higher than expected, and a few comments he made during the visit came across as unprofessional, leaving us uncomfortable. Because of this experience, we decided to get a second opinion. We ultimately chose DogTag Garage, and the difference was night and day. They were professional, honest, explained exactly what was needed without any pressure, and provided a fair price. Based on our experience, I cannot recommend A1 Garage. If you're looking for a company that values honesty, professionalism, and straightforward service without unnecessary upselling, I would recommend giving DogTag Garage a call instead.

Professional, timely , and knowledgeable. His prices were fair. He was very straightforwardread more

Absolutely wonderful…read more The customer service rep that I spoke to was lovely and they were able to get me a service appointment the next day. Miles came out and was extremely professional and courteous. He walked me through what the issue was and gave me a variety of options/quotes and didn't try any hard sales tactics. He was able to get me up and going very quick and also went over the repair with me. He also followed up with some recommendations for the future. I would highly recommend this business for any garage door repairs or installs and will 100% be using them in the future again for my garage door. Thank you Miles and Dreikosen Door Service!

This is my second experience with Toni's garage doors and I can tell you I was not disappointed…read more From my initial contact when I made my appointment the company reps were professional. As most home owners I am very capable of doing minor repairs around the home. However a word of caution if you plan on working on your garage door. The spring mechanism can be very dangerous and if you have issues related to that you must hire a professional to avoid injury. Anthony was the representative who came to my home to do the repairs. He was on time and upon arrival listened to my concerns and proceeded to present solutions to my problems. After a thorough inspection he took the time to explain all facets of the repair in laymen's terms. The work and product were exceptional. Thank you for a job well done a a reasonable cost.

I had my 16-foot garage door serviced on March 31, 2023. I specifically requested that the door be…read morebalanced and the springs replaced. The work included two springs, bearing plates, and bearings, and the total was nearly $450. Just over three years later, after only a few thousand cycles at most, the door is wildly out of balance again. With the opener disconnected, I used an equipment scale and measured approximately 35 pounds of lifting force at the bottom of travel and 21 pounds at the halfway point. The door is now as badly balanced as it was before the repair, possibly worse. I knew at the time that nearly $450 was not a bargain, but I was already in the middle of epoxying my garage and wanted the job completed. I would have let the experience go had the repair held up. Instead, I am now dealing with the same problem again after what I consider a very short service life for replacement springs. What finally set me off and sent me to Yelp was my girlfriend's abused garage door. She uses it far more often than I use mine, has never had the springs serviced, and yet it is perfectly balanced. After finding my receipt, I also saw that the warranty was only one year on both parts and labor. In hindsight, I should have treated that as a red flag. A spring and balance repair at this price should last substantially longer than this under ordinary residential use. I am extremely disappointed by both the value and the apparent quality of the work. I regret paying a premium price for a repair that did not provide a durable result. I am leaving a two-star review because the technician was personable and pleasant, even though the work did not hold up.

UPDATE: I decided to change the stars on my review from 3 to a 4 based on my conversation with…read moreRichard. I can appreciate a lot of stuff and because he did the same thing I would do in my previous companies I worked for, I will add a star and add more comments. If the person who originally answered my phone call was a call center / answering service then they should be held accountable and obviously spoken to about what happened. Listen to the recorded conversations and if they need to be released as being their answering service company then I would recommend that. I come from a Regional Manager position in property management and call answering service companies should hold their employees to high standards and train them properly too. ----------- I was searching for a company that would be able to do a tune up for my garage door. Precision Overhead contacted me back and left their number to call. I called and a female answered the phone. I won't put her name on blast. I first introduced myself and said I was inquiring about having a tune up for my garage. Told her I was texting with someone who gave me their number if I had questions. Well, I wanted to speak so someone directly and the female who answered was tired. She told me that she had a busy month with so many parties etc. She yawned LOUD on the phone that's why our conversation was about being tired. Anyway, she said she was going to schedule me with a technician. After we got all that out of the way, I asked to confirm that it would be a complimentary inspection (according to who I was texting with to get a quote.) She said no it would cost to do the tune up of my garage door. OK, I then said "I'm not asking to do the work but I wanted a quote." She misunderstood me so I kindly cancelled the appointment as I didn't want the work to be done. I'm still searching for a vendor. Anyway, I hung up and Richard (scheduler) called me back. Told him i had other vendors coming to provide me a quote and I'd get back to him. He gave me the price and although they were the cheapest from all my vendors, I decided to go with another vendor because of their response and how good they listened to my requests. 5 Stars for Richard. I called back to let him know I chose another vendor.

I recently provided a five-star review for Precision Overhead Door of Las Vegas, and unfortunately,…read moreI had to reach out to them again today. Our new car accidentally scraped the bottom of the garage door during operation, which bent the metal panel and caused the bottom guide wheels to dislodge from the tracks, resulting in a loud noise upon closing. Recognizing that I was not equipped to perform these repairs myself, I contacted Precision Overhead Door of Las Vegas once again, confident in their service. Although I was provided a service window between 1:00 PM and 3:00 PM, I was thoroughly impressed when a technician arrived in less than an hour. Rob, the technician who handled the repair, was outstanding, much like Joshua, who assisted us during our previous service and he did everything possible to keep the cost down while still providing superior results. He also found out what caused the scrape and the damage to the garage door. Rob was also very professional and personable. My wife and I are now certain that we will exclusively use Precision Garage Door for any future needs, including the potential purchase of a new garage door, and we highly recommend their services to others. It is rare to find a company that responds so promptly; while many service providers might take over a week to schedule an appointment, Precision Garage Door dispatched a highly qualified technician in under an hour. The work was finished the right way and Rob was on his way. Precision Overhead Door of Las Vegas and Rob truly deserve six stars or more.

We had a spring break on our door after 8 years. The owner came out. He's very knowledgeable and…read morehas worked for big commercial outfits here in Vegas in the past so he's seen and heard a lot. He migrated our springs to a more durable and overall inexpensive type. He did such an excellent job, we had them come back and install a new motor for our opener a couple years later when that broke down. He offered a fair price and since I know he does great work we moved forward. Everything's been great and if ever I need any further work done I know who I'm calling.

I am very pleased with the service we received from Apex Garage Doors. Todd is very knowledgeable…read moreand answered all of my questions. I will definitely call them first in the future for any garage door issues. Thanks again Todd!

I called the company to replace 2 springs. I was quoted $740.00 and charged $749.00. The worker…read morefound that the drums needed replacing, as well as the door needing service. He never mentioned the total price of the work being done. The total price was much higher than I thought it would be. He asked to be paid by check and said that the bill would be sent in 30 minutes. Took 3 days, with me calling to get the bill, which did not include, showing my military discount. The bill also charged a Clark County tax, while the work was done in Nye County. Will never do business with this company again. I was also told that all the work had a lifetime warranty on everything. Not true, as the invoice only mentions a 3-year warranty on springs!

Was quoted 2250$ for garage door and 2780.20 was taken out of my card. Owner told me he would pay…read moreme back... two times . Nope. Even gave him a self addressed stamped envelope. Nothing back. Don't trust this company. I will keep writing these reviews until my money is returned to me

Good fair price and Luke was awesome! Half The cost of the…read moreother quote I received! I appreciate a solid company who stands by their work!

I called and they were able to fit me in on the same day. They matched competitors' price,…read morelubricated everything, gave me a safety inspection report. Blaine, was fast friendly, knowledgeable, and professional and on time. This is my 2nd time calling them and both times were far better than the previous door company I had used. Also, it was really cool they send you a text and you can track where tech is so you know exactly when they will arrive.

Woke up to take my wife to an appointment and noticed water where water should not be. On my return…read moreI found the existing 12 year old water tank was leaking, albeit slowly. I had known for some time that a replacement was imminent but I procrastinated a bit too long. Using the Yelp contact feature, I urgently reached out to 4 or 5 different contractors to get someone out here as well as to get me a ballpark figure for a replacement. Water Heater Pros were among the first to respond as well as offer a time THAT DAY to perform the replacement and the associated costs. Talk about a no brainer! I was so happy and relieved! The tech was on time and soloed the whole deal. Really amazing to me. Fantastic work, clean, efficient, thorough and just like that we were back to hot water and no leaking. When you find a company that does what they say they will do for the price they quoted, you feel a sense of confidence knowing that there are still good folks out there doing an honest days work and Water Heater Pros is one of them.

Requested a quote for a water heater replacement from Mundo and was asked to take a few photos of…read moremy old water heater. He advised me of the price almost immediately. I told him I needed to obtain a few more quotes before I made my decision. After obtaining two more quotes and reading past reviews, I hired Mundo. Mundo was professional and on time. He replaced the unit in approximately 1.5 hours. He did a great job on the installation and had the best price with an 8 year warranty on the water heater, along with a 4 years workmanship warranty. You won't find a better deal around.