They did a good job installing my sliding glass door. However, two stars for not upholding their warranty, which is unfortunate, because now I need to find another company to replace five of my windows. read more

Had all windows replaced years ago without issue. Pricey back then but you get what you pay for- we did above avg hurricane resistant windows. One seal in a window failed recently, did have to leave a few voicemails but they called back within the week, came when they stated they would and honored the lifetime warranty our product has. They were friendly & quick. read more

The Clear Choice installation team comprised of a team leader and three other installers was fantastic! They were on time, professional, efficient, knowledgeable, friendly, and skilled! Their attention to detail, quality, workmanship and teamwork was beyond my expectations! I am so, so pleased. read more

I can't warn y enough!! Stay far away from this company!! no communication!! after a year they finally came to install and broke it! Took several more months to repair and the quality is inferior! one of the worst experiences I've ever had!! read more

This company is extremely careful regarding all COVID-19 precautions. The crew was extremely respectful of my home, laying protective walking areas down and were extremely clean and careful of the items in my home. They vacuumed the areas when they had worked and I had very little if any dust when they had finished. The men were respectful and took care of everything in my home including watching out for the cat. They are competent and work efficiently. They have an order to the procedure and I knew at all times where they would be working next. Despite a storm and threatening hurricane, the project was completed within a day of the expected time and I could not be happier. If I could give them more stars I would. read more

They deal with PGT windows made in tampa. youll wait forever to get your windows. Lots of excuses

We had Jessica sell us $20,000 worth of windows and was promised a quick and seamless installation and that she would be there to manage the job once it started. Well, that never happened. There was very poor communication between the management and crew, sloppy measurements, unpreparedness, pointing fingers, and ball dropping. It was and still is a complete mess. As of today, the end of January, we were supposed to have the final visit from an installer to have the sills put in. My husband was planning to come home from work to meet the guy here. We get a call over an hour early from him saying he is running very early, so my husband rushes home and the guy tells him he doesn't even have the tools to install them???!!! Never Again Clear Choice read more

Our slider was installed 2008, 8'x12' pocket hurricane rated - large and expensive. The original install seemed to go without an issue, door worked, looked great and passed inspection. Fast forward 12 years - we are now replacing all house siding, and we find out that the original install was faulty. The main installation wood screws into mounting wood didn't any wood. We called Nick - at first a little questioning, but he and Clear Choice came through. They reengineered mounting and completed the installation. This time correctly. Note to self - watch installation and double check inspector. Thanks to Clear Choice. read more

This is my second time dealing with CLear Choice. First time was outstanding! This time I am sad to say was not the same. Customer service has failed miserably. The installation team however were top notch! read more

I signed a contract for windows May 2017. They were finally installed September 2017. Three years later I am waiting for a fifth window to be installed in my kitchen, after four defective ones were installed. Meanwhile, a window in a bedroom failed, it was replaced per contract, and a window in another bedroom is due to be replaced. The current kitchen replacement was ordered March 5, came in June 5, was inspected June 25, found to be defective, has to be reordered. I do not recommend. The installers, however, were excellent. read more

Back in October 2017, we ordered over $21,000 worth of PGT hurricane windows and hurricane doors. The salesman appeared to be very knowledgeable, and the quote was comparable to others we received, so we signed the contract that night. We decided to take out a loan with GreenSky and completed the loan paper with the salesman. He told us the loan would be open for six (6) months, and would make the deposit (half the total) that day, and the second half after the job was completed. We were told shortly after we ordered that the windows would be delayed due to PGT being shut down for a couple of weeks due to Hurricane Irma, and should be in near the end of December. Mid-December I contacted Nick to see if the delivery date was still accurate, since we had not received any follow up calls. I was told the windows would be delayed, and Clear Choice should be receiving them on February 6, 2018. This was not a huge deal, but an update phone call would have been appreciated. A couple weeks later, I was notified by GreenSky that the loan would close on February 2, 2018, which was only four months after we opened it. After some phone calls, I discovered the salesman gave us inaccurate information regarding the loan timeframe, and now we had to make the second payment before the loan closed before the product was even delivered. Since we didn't have the extra $11,000+ in hand, I called Clear Choice and made the payment the last week of January, and had reassurances the product would be delivered and installed just as if we still owed them the remainder. The windows were delivered on time, and we set a three day installation for February 22-24th. The first and third day went fine and the lead guy was very nice. The second day, one of the workers was not very competent, shattered one of the old windows while removing it, causing glass to fly everywhere inside and outside, and then later he literally ripped out blind brackets for no reason, leaving huge holes were the wall anchors had been. My husband cleaned up the glass because he did not trust the guy to do so (we have a 2-year-old) and another guy patched the holes (he did a pretty good job). After the installation, we waited to hear from Clear Choice about the inspection, but never received a phone call, so I called them. County inspection was scheduled for mid-March, and were told we failed because a screw was missing. Waited to hear back from Clear Choice to see when they were going to come out and rectify it. No call. My husband called on March 26th to ask when someone would come out, that he was home all week because of spring break. Nobody every showed up or called. We called again and got someone to come over the following Monday, April 2nd. They claimed they thought someone had already taken care of it. The technician that came out did not know what window failed, nor did I because I wasn't there. Luckily, I was able to get a hold of my husband and directed him to where the screw was missing. So with that we waited to hear from Clear Choice again about the new inspection date. Still no phone call. We called about a week and a half later, and they blamed the lack of a phone call on a new computer system. Got the second inspection scheduled, and we passed. No call from Clear Choice so my husband called to find out when someone would be by to finish the coils on the front window and put the screw covers on. Again, blamed it on the new computer system. No one was available until April 27th, between 11am-1pm. My husband came home early from work and waited. No one showed up so he called around 1pm. They said they would have to call the technician and call him back. After waiting awhile, he called Clear Choice and said he needed to go back to work, but if and when the technician was going to our house, to call his cell phone and he would meet them. Over an hour later, the technician called my cell phone, not his, and left a message that they were at the house. I was in a work meeting, and didn't get the message for another 20 minutes. By then they had already left the area. So here we are on April 30th and our installation has still not been completed. We called today, waited five hours for a call back about when someone would be out to finish the job. Allegedly someone will be by this week to install the coils, and on Friday to finish the job inside. We'll see if it happens. The product is nice, and the installation seems to be sound, but the communication and customer service are horrible. I would not recommend this company. read more

I second Daryls comment about the best customer service ever From the minute we walked into the show room until after the final inspection we couldn't be happier with the service we received We got quotes from several different installers and although Clear Choice wasn't the least expensive we are happy with our installation and have to say Clear Choice will be our choice for any more projects read more

Best customer experience ever!!! I'm in the process of renovating an entire home and hired a general contractor to do everything except the windows. I had Clear Choice replace all windows and two sliders. Three months into the reno project and after dealing with my GC and their sub-contractor's poor service and quality of workmanship I am thrilled to say Clear Choice Windows blows them all away. My salesperson, Chuck Morgan, is the most responsive and customer oriented person I have dealt with since starting my project as well as their entire staff...they set the bar high and they meet it every time.........I would recommend them to anyone!! read more

scheduled appointment for estimate on replacing three doors. They were friendly professional.

Had a female sales rep come to my house to quote windows. She didn't know much about the product, but was sure to tell me she was "shacking up" with the owner.You should spend more time educating sales staff on product and professionalism that other activities. Very tacky. read more