Came to my door and caused my dogs to bark, waking up my grandchild! There are signs stating no…read moresoliciting and no door hangers that they ignored both! If they can't pay attention to detail how can they provide adequate medical services......

As soon as you come face to face with this dude you can just tell he dislikes his job. Shows little…read moreto no sympathy for his patients. Doesn't even bother looking at notes from previous appointments. Please look for a different provider that will take your mental health seriously.

I looked at 8 rehabs for a 2-month stay for my husband. As is typical, you have to work within the…read moreparameters of your insurance plan. The first 5 rehabs I looked at in Phoenix and Scottsdale you can not compare to how wonderful this rehab is. This has beautiful private rooms with an en-suite bath AND a private shower. It's hard for me to believe that the Phoenix and Scottsdale rehabs you had to share a room, many were small rooms and some of the rehabs were very shabby. He will be seen by a nurse practitioner or doctor everyday. He will have PT/OT 5x a day. And the nurses have been amazing. What I notice most is, when you push for the call button you don't wait long for someone to come to help. The ratio is 9 to 1 for the nurses. Every single person has the care you would want and expect for your loved one. I drive 20 minutes to get here and I am happy to do so for the outstanding care he needs and is getting.

"My elderly mother has dementia and had hip replacement surgery and after hospital stay, I was…read moregiven a list of Rehab Facilities for her to stay for PT and OT after surgery, and I was given a recommendation by a friend who had a relative have their Rehab stay at this facility - North Park Health & Rehabilitation in Phoenix, Arizona. It was a slow recovery for my mom, because she stopped caring to get better, after surgery and hospital stay. The staff at the facility were caring and supportive during my mom's stay. They took the time to understand her needs and treatments and were also helpful providing advice and support throughout her recovery process. My mom also had an issue where the date came where she was being discharged and the facility she previously lived would not take her back because they expected a hospital bed to be delivered and there was no need for her to have a hospital bed, because she was successful in getting out of her bed with PT and OT and she did not have a medical need for a hospital bed. This discharge experience became havoc for myself and my mother to locate a new place for mom at the last minute and North Park Case Manager along with my mother's Insurance Case Manager quickly resolved the issue and handled this problem immediately and resolved the issue and my mom's discharge and transport was a better experience to move mom to her new home." - Betty

I wish I could give ZERO stars…read more Our family's experience with North Park has been deeply disturbing. My father-in-law was admitted on September 9 able to walk, eat, drink, communicate, and carry on normal conversations. Within days, we watched him deteriorate dramatically. By Tuesday, he was chewing food and spitting it back out. By Wednesday, he looked extremely weak, noticeably thinner, confused, and "out of it." My husband immediately told staff that something was seriously wrong. HE was the one who raised the concern that his father appeared dehydrated and pushed them to give him IV fluids. When they first attempted the IV, they could not obtain access because he was already so dehydrated and had to call another team to obtain IV access. Despite his continued deterioration, he remained there. The lack of communication was unbelievable. NORTH PARK NEVER CALLED MY HUSBAND. NOT EVEN ONE TIME. My husband called THEM EVERY SINGLE DAY to find out how his father was doing. Getting an answer was a daily battle. He often had to call two or three times, sometimes more. The phone would ring and ring. He would be told to leave a message and that somebody would call him back. Nobody ever called him back. So he would keep calling until someone finally answered and gave him a brief update. This happened day after day. Meanwhile, my mother-in-law was physically at North Park EVERY DAY for approximately 5-6 hours and witnessed much of his decline firsthand. On Thursday and Friday, my husband repeatedly told North Park that his father was having serious difficulty swallowing. He specifically explained that it seemed as though his swallowing muscles were no longer working properly. We were told about speech therapy and were still being told to try to get him to eat. But this was not simply someone who did not feel like eating. We were watching a man who had been eating and drinking normally progressively lose the ability to swallow. By Saturday, he could no longer swallow even WATER. Saturday morning, my husband once again called North Park himself for an update. That morning he said he had had enough and told them he wanted his father OUT of North Park and sent to the hospital. ONLY AFTER my husband demanded the hospital transfer did a CNA speak with him on behalf of Dr. Hassan. My husband NEVER spoke directly with Dr. Hassan. Through the CNA, my husband was told they wanted to continue caring for his father at North Park, run additional tests, and obtain a chest X-ray. My husband strongly disagreed. He repeatedly explained that his father had been declining extremely rapidly and needed hospital-level care. The conversation became a heated verbal argument because my husband was demanding that his father be transferred. He insisted on the hospital transfer. I want to make this very clear: my father-in-law did NOT end up at the hospital because North Park suddenly recognized how seriously ill he was and proactively decided to transfer him. MY HUSBAND PUSHED FOR THE HOSPITAL TRANSFER. Once he arrived at the hospital, doctors found SEVERE DEHYDRATION, an infection/colitis, and BLOOD CLOTS IN HIS LUNGS. The hospital physician told my husband that his father was "very, very ill." Our family had been raising concerns for DAYS. If you have a loved one at this facility, please visit frequently. Call. Follow up. Write down names and dates. Document conversations. Do not assume someone will call you back simply because they tell you they will. Most importantly, KEEP ADVOCATING when something does not look right.

All I can say is Clear Sky of Avondale is the best Rehab Hospital. If you need rehab look no…read morefurther. Three hours ver one hour per day. gets you up and going. The staff works with each person depending on their needs as to how long your sessions last. I am a meat & potato person so I had to learn how to eat healthy food. Over all the food was very delicious. Here you can enjoy the company of the others at meal time in the cafeteria or the recreational room. One more piece of advice: stay away from Banner Rehab Hospital. It is best described as a prison, Zero being with any other people, you eat in your room alone, company is in your room, pets are in your room only.; enough said.

I was looking forward to my fathers recovery at clear sky. Turns out my dad ended up back in ICU…read moredue to a PEG tube infection. I notified his nurse about right lower quadrant redness on a Sunday evening at 7:15pm. Blood work and X-rays weren't done until the next day. He was sent to the ER the next day at 1:30pm. In my perspective it was neglect from the nurse. CNA's were not doing oral care for my father three times per day as ordered. His mouth was filled with gunk when he was admitted into ICU he had a swallowing exam it was awful.

My experience at this practice started off quite well. However, the nurse practitioner I initially…read moresaw has since left. I have generalized anxiety disorder and require a low dose of an SSRI. Currently, I'm scheduled for appointments every three months, during which I spend less than three minutes in the office simply to renew my prescription. Despite the brevity of these visits, I receive a bill for $176 each time--or $405 without insurance--which I find excessive for such a brief consultation. As a result, I've decided to seek care elsewhere for my medication needs, as there's no justification for such high costs for a three-minute appointment. I work in a hospital and have great health insurance. It feels criminal that these types of prices are being charged for such a simple visit

If you're more than 10-min late, their office charges a no show fee of $150. Things happen and it's…read moremy fault, but this stings (to put it nicely). Also, they require visits every 90-days. My wife has great care, once a year, for the same treatment. I'm taking my records there.

After my father's fall and hip surgery, he was sent here…read more Pros: The facility itself is nice, clean and well maintained. The front office staff are friendly. There is a nice courtyard. They have an impressive gym for those doing physical therapy. We REALLY loved Virginia, Gilbert, Kovita, and Troy. All were so patient and caring. My dad was doing physical therapy for about 2 weeks and I did see a lot of improvement in his upper mobility. Cons: Cant' really pin-point what I disliked about this place but I did feel like the administrative staff wasn't as pleasant. Make sure you are checking on your loved one and that people are doing what they are suppose to be doing. On two occasions when my dad needed help to use the restroom, a person came and said they would return since they needed secondary help. They never came back. My mother informed me of the issue and I texted an administrator. My mother stated that after that people seemed more aware and friendlier. Deann is somewhat friendly but not a good listener. My dad was instructed to cross his legs when being in the wheelchair and he's telling her to please wait for him to cross them and she just continued pushing the wheelchair.... she was too in a hurry. It was genuinely frustrating to watch, as if she was simply ignoring him. For those that get upset about the discharge process, I can't blame you although discharges have nothing to do with the facility itself. That is entirely insurance. Sadly, I feel like there should still be a better and more empathetic way to guide people on what their options are. Thankfully, we had a Plan B for my dad and he was able to return to the facility he was at prior. I just feel like the bedside manner for some employees there is lackluster.

Lack of communication, short staff and slow response time. Physical nor staff return phone callsread more

Rude staff, zero patience when calling and continuously talking over me and trying to rush me off…read morethe phone.

was a new patient (was) on October 7th. I was stunned at how very unprofessionally he behaved. He…read moretalked over me when I spoke. When I told him I had Bariatric surgery many years ago, his response "i couldn't tell". He did not bother to ask how I had regained some of the weight (I became disabled 4 years ago and couldn't maintain my activity level) he told me eat less. He didn't suggest anything helpful whatsoever, was not interested in my opinion, working with me on a diet plan, ask me what might work for me, nothing. Just used bullying tactics that ,i am now aware is his brand of doctoring. What i am posting here, I gave a lot of thought to, not out of hurt feelings or anger. Just the facts. If you are fine with being bullied and disrespected, he's the doc for you. If you value being heard and worked with on your health....don't walk, run away