Don't expect them to do the right thing when money is involved. I bought a 2014 Ram 3500 that they…read morehad just put a new engine and radiator in which I did not know about at the time of purchase. They had also performed some repairs on the A/C system. Within 700 miles, the truck has an oil leak, coolant leak, and a A/C problem. They refuse to acknowledge the coolant leak which has been diagnosed by another reputable shop and expect me to pay $3300 to have the A/C and oil leak fixed.

Pearman has always been very helpful, both in sales department and service department. Will always…read morebe a customer!

Love them. We have had a ton of audio and interior work done there over the years. Great team, fair…read morepricing, solid communication, and the quality of the work has always been excellent. Highly recommend them if you want clean, professional installs done right.

He did an amazing job on my jet ski seats at a great price. Fast, professional, and I am very happy…read morewith the results. This is the best upholstery shop in East Texas. I highly recommend if you're looking for quality word at a great price!

They run an online Honda parts business out of this location, called Honda Parts Direct or…read morehondaparts-direct.com Massive flakes. First, they let you add things to your cart and pay for them, but they warn you that "Please note that parts listed are not always available or in stock. Please contact us prior to placing your order to confirm inventory availability." So I emailed them about it, using the email address on their site. NO RESPONSE. So I called the 877 number listed on their site. I got what sounded more like some guy's personal phone than a business. I left a vmail. NO RESPONSE. I bought elsewhere, and recommend that you do the same.

Great experience at H and W Honda in Palestine, Texas. The staff was friendly, helpful, and made…read moreeverything easy. Excellent customer service and I would definitely recommend them.

Rolled into Henderson on a Sunday afternoon on a spare with a 3hr drive to go. The guys at the shop…read morepatched my tire and got me back on the road within 20 minutes. They were nice & helpful....a true blessing after a stressful day!!

Great company with great equipment. And being I have a friend that works there (Chuck) who's one of…read morethe best operators anyone could ask for I'm partial to him and the service they provide. If you need help just ask and they'll get you M.T. Andrews Quality Services Towing & Recovery LLC

When you are a one-car family, or a one-truck family as in our case, a broken down vehicle…read moredefinitely cramps your style. What a relief it was to find a reliable import repair shop like Downing's. Our problem was diagnosed and an estimate was given before work began. We were kept informed of the progress and other problems that were discovered along the way. When we arrived to pick up our vehicle, all the parts that had been replaced were neatly stacked in the repair bay for us to inspect. Our truck has never run better. Locally owned and operated.