Scott seemed initially professional and friendly, but on the day of service (we'd arranged 6 weeks…read morein advance) he was running late and seemed irritable on the phone. We canceled a medical appointment to accommodate him. When he arrived, my wife was wearing a mask out of an abundance of caution (we tested negative for Covid)--Scott decided to leave the job site. He really over-reacted and made assumptions about a situation, and as a result came across as unprofessional and unreliable and really let us down. So our experience was very negative. There is a downside to the whole "family owned business" insofar as they can act capriciously and unprofessionally on any day depending on their mood.

Scott Kasper of Red Rover is a chimney repair expert, as well as a sweep. We had cracked flue tiles…read more-- a potential source for a house fire. Mr. Kasper relined the flue with a steel/titanium tube, surrounded by insulation. A tight bend in the flue made it a complex repair, requiring removal and resetting of fireplace rock, which he performed perfectly. The fireplace works great now! Red Rover's service was professional, friendly, and clean. We will have Mr. Kasper out again when routine chimney sweeping is required. Warren Hoemann Hamilton, MT

First time using Black's INC for chimney sweeping at our home…read more On time, very professional, and took photos before & after. They have a loyal customer moving forward for our yearly needs. Great pricing. We highly recommend Cergio Chavez. Quick and Quality work.

Sage Heinz just completed by far the most thorough chimney sweep we've ever had. From cleaning…read morefrom the top of a two story roof to the scrubbing and cleanliness inside. Sage was top notch and I highly recommend him for all your chimney and fireplace needs.

What an amazing experience with this company! Contrary to the name, they provided chimney sweeping…read moreand maintenance, which is what this review is based off. They were very prompt, communicated well, and got our double flue chimney cleaned out fast, easy and for a fair price. Highly recommend this business!

They "take care of" my neighbor's yard. Almost everytime they come, they leave yard debris in my…read moreyard. Employees were very rude when I asked if they would clean up the debris they put in my yard. Not really doing your job when you just leave it for someone else.

I called in September when my fireplace (the only heat source in my living room) would not light…read more The guy who answered the phone told me that he would come over the next day to look at it. He showed up right on time (I didn't mind that he was reeking of marijuana, because he was polite and professional, and I was so happy that he was here because it was starting to get really cold). After looking at the stove, he told us that they would have to order a part and it should be here in a week or two. He also told me that since my contractor had sealed the fireplace in with our new tile, that we would have to hire someone to break open and then redo our tile job because it was illegal for him to work on this without having proper access. We hired someone the next day to cut the stove out of the wall. The fireplace sitting in the middle of our living room, and a big hole in the wall was wonderful décor for all of our Thanksgiving guests as we waited for over a month in freezing Montana temperatures and heard absolutely nothing from this company. Finally, when we called to see what was taking so long, we were informed that the part had not even been ordered. The owner told me that he would call me Monday morning, "no matter what" to schedule someone to come over and install the part. He didn't call. I finally called back two weeks later, and Nancy told me that the part was in, but they did not have anyone to come over to install it. I explained to her that I had no other heat source in my living room, and it was very cold in my house. It was obvious that she could have cared less, but she put me on the schedule for three weeks out. I waited. An hour before they were to FINALLY come out to install the part, the owner called to tell me that they weren't coming. I understand that they are busy, (we all are), but NOT ONCE, did I ever hear a simple "I'm sorry" from anyone at this company. That would have gone a long way with me. Save yourself the trouble and call someone else!

From the owner: Butte's Only Full Service Heath Shop…read more Silver Bow Hearth & Home is a locally-owned and full-service hearth shop in Butte, MT. Our team is made up of dedicated people who are constantly training and upgrading their certifications. The areas of expertise that we specialize in include fireplaces, solid fuel appliances, gas heaters, wood stoves, gas stoves, pellet grills, and much more. Call us today for more information.