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Redhead Labs - Captain's Landing - Mens Apparel Website Design on Bigcommerce

Redhead Labs

(7 reviews)

South Tulsa

BEWARE! Things aren't the same anymore, Rosanne use to take over projects but we had a new intern…read morethat built our website and it wasn't completed when it was handed over. Everything about the website was left for a heavy retainer to fix. It's done this way to completely drain you from every penny you have. This was very disappointing, we were $13,000.00 deep on the website and nothing was ever fixed. We have to rebuild a complete new website because they have settings in there that will lock out anyone that wants to make changes. Months later, I had to hire a different company to fix those issues cause our retainer literally disappeared with hours that they didn't work out. I also had to go towards another SEO company to ensure that work was getting done. I've spend 8k on the website, they charged me 4k which most of that retainer hours should be part of the website. I paid them another 7k for SEO and more retainer hours but she says they have been working on SEO and have barely any retainer left. This was a complete lie as we have fallen face down to 0 rating in RushSEM, when my SEO was audited by my CMO. My entire site was flagged in the reds. Rosanne has been tough with me and won't return my retainer. Now she won't even work on helping us with some of the retainer refund from the SEO that we believe wasn't done. I have emailed her numerous times for details so we can build a completely new website. We lost easily 14k with this firm, I WOULD NOT DO BUSINESS WITH THEM.

I have been working with this company for multiple years. Only recently has the communication been…read moreterrible and lacking tremendously. They do not keep you updated with progress and the questions you ask go unanswered for weeks on end. But when your trying to make a payment for a new service they are quick to respond.

Clayton Creative - marketing - Updated May 2026

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