Need an HONEST family operated repair shop? You just found…read moreone. Sam and his son will take care of your automotive needs. He has been here since 2001 and seems to be here for the long haul.

Took my truck in for manifold gaskets and studs and Sams did good quality work in a reasonable…read moreamount of time, great shop and great mechanics

I used Yelp Assistant to find this place, which was so helpful because I wanted somewhere that…read morecould fix my brake pads for a good price and were trustworthy. All the other places were super expensive and when I messaged this spot, they answered right away and gave their prices and were very honest, which is something I was looking for. When I got there, I dropped off my car and it was super easy. You just have to fill out the sheet and he was even kind enough to also add on the oil change that I wanted even though they were pretty busy. It took just a few hours and I came back to pick it up and the cost was so much better than if I went anywhere else just to do one of those things. I will definitely be back. This will probably be my go to spot for forgetting my car fixed!

Old school service. Quick and to the point. No attempts at up charging and very efficient…read more Definitely will use again. Forget the dealers!

Honest, hardworking, friendly, knowledgeable, considerate, & concise! Just a few words to describe…read moreThomas Hoover! It is fantastic knowing that you can take your vehicle to a mechanic and know that you will not be steered incorrectly! I have been coming to Hoover Automotive for several years, and what keeps me returning are that fair prices on parts/labor, the rapport that Thomas builds with his customers, the time-efficient/quality mechanics, the courteous updates given throughout each servicing, & the level of professionalism that all companies should keep in mind when winning over customers' loyalty! Keep up the outstanding work!

Never have I seen such a high-caliber group as the one at Hoover Automotive. Each and every…read moremechanic, including the owner and the Service Manager, excels at knowledge, service, honesty, and expertise when it comes to repair work, custom work, and customer communications. The respect and kindness they show is equaled by the "Can-Do" trust they command. I was lucky enough to find them about 4 years ago, and I won't have my truck worked on by anyone else. They have all the professional assets my Dealer had, yet the non-corporate attitude. You can reason with them, explain details and expect them to really listen (and understand). They are serious about the business and it shows. Often I will wait for my vehicle while maintenance or repairs are being done and I have a first-hand view of how they handle customers, delivery personnel, difficult situations, etc. Every customer seems like they must be a good friend or a family member. That's how I felt from the beginning and I see now that it's not I am not really that special - it's the team who is special. These guys are responsible. Questions or follow-up concerns are addressed immediately - They will give you their attention and they will make sure you drive away as a completely satisfied customer. There is no doubt you will be very impressed. You get more than what you pay for here.

Great quality service!! Owner keeps it honest and upfront with you. Not out to take advantage cause…read morethey see you in need of a repair. I highly recommend. By the time I was done with my car, felt like I was around family there.

Steve and the guys at Transmission Hero are terrific! He…read moresaved me big $$! I took my 2018 Chevy Silverado there to get a transmission fluid service done because I had the "Chevy Shakes", and I wanted to see if that would help. There were codes on my code-reader that didn't make any sense, along with the "Random Misfires" code. I was fully expecting the verdict would wind up being that I'd need a new 6L80 transmission (or engine problems). But Steve's integrity came out right away. Steve said we should not do a fluid change until we first do diagnostics and see the whole picture. He's a talker... and very dogmatic, so be patient and listen to him... he definitely has tons of experience in this. He explained to me that many Chevy/GMC 5.3L V-8 engines have Active Fuel Management (AFM), and that the AFM programming in the Engine Control Module (ECM) and the over-complicated programming in the Transmission ECM (TECM) can cause the Torque Converter to lock & unlock too much; there's too much "noise". The shifting from V-8 to 4-cylinder (and back), changing speeds, braking, all cause constant Torque Converter "chatter", and I could definitely feel it. It was shakin' & shuddering! So they first ran diagnostics, and very importantly, live diagnostics while driving it so they could see the converter chattering, engine misfires, live data, etc. He told me there's likely "nothing wrong with your transmission", but we need to quiet the noise. He proposed an AFM Delete. Not the cheap little thing you get on Amazon, mind you (those don't work well), he was able to re-flash the ECM & TECM to remove the AFM programming, improve the transmission function, and also we went with new plugs, coils, and wires; BAM! No more shimmy, shimmy, cocoa-pop! NO codes on the OBD-II Scanner/Code reader! Now I have one smooth running pick'em up truck with an engine that's a full-time V-8, not dropping cylinders due to AFM. And... not sure why, but over the 2 weeks since we got this great resolution, it's getting better fuel mileage too! What I thought was going to be a very expensive problem, Transmission Hero got me out the door for a fraction of the expected costs. Thanks Steve.

Did a great job on my 2500 4x4. I use it for tow multiple trailers and ASE rebuilt my transmission…read moreclose to 10 years ago and still going strong

DO NOT USE THIS COMPANY! ZERO Rating. I am in the process of filing fraud and theft charges…read moreagainst this company. I have already made a consumer complaint with the FL Dept of Agriculture and Consumer Services as well. These people took a $900 deposit, kept our vehicle for 3 weeks, did nothing on my vehicle, and now will not refund our $900. The continued to give excuses daily for reasons as to why the work was not done. Claimed they ordered the part but it never came. Claimed they are still waiting on a refund for the part they never got, yet could not show any proof of having ordered the part. Actually told me they did not have my money to give me because they used it to move their shop. After getting my car back with nothing having been done, they continued to give excuses daily as to why they still had not refunded my money.

I have used Gary and Carmen's service for years, even when they were operating out of a tiny spot…read morein the Morgran office park across from Orange Park High. They took care of my 1997 F250 7.3L diesel crew cab 4x4 for years until i sold it a few months ago. They kept it running like new with about 300,000 miles on it when I sold it. Never a problem in all those years.

I felt very comfortable with Gary's Car Craft. They did everything they said they would do and…read moremore. It is very difficult to find a good , honest service facility you can trust today. Thank You!

I hate getting anything done with my car because I feel like as soon as I walk into someplace, they…read moreknow how little I know about cars. After a particularly bad experience at the Tires Plus on Fleming Island, I was hesitant to try another location but I had a $25 voucher and needed an oil change. I wish I knew the name of the man who helped me but I'm willing to bet he is the only Australian (or was he from New Zealand? oops!) working in the store. I had used their online appointment making program (which is great) so when I came in he went over what I was in for. When I showed him that I had a voucher because of a previous experience he asked if he could ask what had happened for me to end up with it. I told him the short version and even though it didn't even happen at this store, he seemed genuinely apologetic. The store has a tv and small waiting area and the oil change was quick and painless. I had a backup light out but figured they would charge some insane amount to fix it. It turned out to be something like $7 to fix so I had them do it. I didn't feel like I was being pushed to buy products or services I didn't need. A surprisingly great experience!

bait and switch. $421 for a/c repair. air lasted for 2 days. went back now it's a $1500 repairread more

We had my mother's car towed to Duval County Transmission and Auto based on it's location and a…read morereference from AAA. I'm so glad we did. They were prompt in their assessment of the vehicle, kept us informed throughout the process, and did quality work. They've been honest, respectful and very kind throughout the process. We hope to have smooth driving for a long time now, but if not, they'll be who we return to. Special shout out to Candance for for help and kindness in helping with a tricky situation!

Sadly, had a very bad experience here. Brought my vintage Toyota Dolphin here to get a new engine…read moreinstalled, it ended up costing $10,000. At the end of all that, I drove it about 500 miles and it started running progressively rougher and rougher until it couldn't be driven at all. I had a warranty on the engine but the shop said they would not refund me for any of the labor (which was most of the $10,000 price tag) even if the truck doesn't run at all. The next shop I was at said word for word "the people who installed this engine did some shady things." Beware

Don't take your car here. 1500 hundred dollar a c repair. 4 return visits still no a c. I have 40…read moreyears as an aircraft mechanic and I would not trust this loser to change a lightbulb with out screwing it up.

I was referred to this mechanic by a friend. For the last few years I have taken my car in for a…read morenumber of repairs. My last repair was on my breaks and after 4 sets of break pads (in the last few 3 months) and many unresolved visits/conversations, my breaks are still squealing. The last few times I've called and spoken with the owner's wife I got the impression she no longer wanted me as a customer. Every time I have requested the owner call me back in reference to my car (and to let me know I can pick it up) she does not. So after several $$$ & wasted days stranded, I have determined that they no longer want my business. In writing this review many other issues come to mind but the main thing I want to let people know is that if you want your vehicle fixed once and for all, and money isnt an issue, seek out a true professional mechanic that guarantees their work IN WRITING & will actually act like they care about your safety &!!! I am completely unsatisfied with their service! And once they fix this problem (if it happens while im still alive) I will never again trust my car in their hands.