Dr. Sing never listen patient but his LPN. No time spent with patients. Really Disappointed with…read morecare coordination. Leaving this care and cancelling all upcoming appointments.

The staff is terrible. Unfortunately will find another doctor for that reason. They have the…read moreabsolute worst attitude. I don't think I have ever dealt with more rude people. Very confrontational.​

The receptionist Shea L, was very professional and informative. She assisted me with updating my…read moremedical record information. So my first impression was a positive one being a new patient to this clinic. I only had two documents to fill out about my medical background and after about 10 minutes of waiting in the lobby I was called to the back to be weighed, have my blood pressure and temperature taken by Joe; the Medical Assistant who was also very nice. After answering all of Joe's questions I waited inside the patients room for about 15 minutes before the Doctor arrived. Dr. Bryson, entered the room with a smile and an extended hand shake. He made me feel welcomed. I felt comfortable discussing my medical history with him and he was very informative answering all my questions. The Man at the Lab was also friendly and the young lady who checked me out and gave me all my paperwork was friendly too. I'm happy to be a new patient at Emory Clinic in Decatur, Georgia 30033.

It's ridiculous to go to the ER and wait for over 4 hours to be seen by hospital staff. Very bad…read moreservice and attitude. I will NEVER recommend this hospital to friends and family. Not unless they want to be in pain for hours on end and have the staff dismiss every attempt to be seen. Terrible experience. If I can give 0 stars I would.

This practice has a lot of great reviews and I want to share my experience in case it helps…read moresomeone. In January 2025 I made an appointment for the earliest new patient appointment, which was in June 2025. I decided to wait for the appointment because I really appreciated the philosophy found on the website and definitely liked the glowing reviews. I had positive interactions with all staff I encountered and the clinic was clean and bright. The provider I met with suspected a new problem/diagnosis and so started a work up with labs and imaging. Clinic staff did follow up with me once labs resulted out and referred me to a specialist. The ordered imaging was performed ~2 weeks after my new patient appt but I never received follow up, from the NP or anyone else at Ponce Primary Care re: the imaging results. It has now been ~3 months since my last communication, specific to my care, with anyone in this office. I decided to reach out to discuss the standard of care, which I felt to be lacking. Dr. Chad Costley did return my call within an hour or so and he did verbalize disappointment with my situation. He assured me that my experience is unfortunately the exception to their typical patient experience. I was informed that the NP I had been assigned to was "only part-time and here less than a month". I did not ever receive any communication from Ponce Primary Care to notify me that my assigned provider was departing or to invite me to call to schedule with another provider for seamless continuity of care. I was told that my imaging results were never sent by the imaging facility I went to and that "this is where the wheels came off". That is absolutely possible but it was also not confirmed to be true at the time of the statement. The report not being in the patient chart does not mean it was never received by the ordering office or sent to the ordering provider. Sometimes things get scanned and assigned incorrectly, or not scanned at all. Lots of possibilities there. To me, that shows a lack of accountability for not holding a supervisory review of a departing provider's caseload/EMR task list and it also fails to consider that an out-of-state fax number associated with the ordering provider could be the problem. I waited 6 months for a new patient appointment and, whatever the circumstances, was lost in the shuffle. I will not be continuing with this practice, although I'm sure they have many satisfied patients as evidenced by their overall rating. My advice if you wish to establish/continue care here: Be able to advocate for yourself and for your own healthcare. Be knowledgeable about when to follow up on your care in case the practice doesn't. If the wait is still 6 months out for a new patient appointment when you try to schedule, do not think an extra special or VIP experience awaits you - realize that they just might be too busy to accept new patients.

My husband and I have been seeing Brooke since we moved to the area over 3 years ago. We love her!!…read moreShe is kind, compassionate and thorough. I always leave feeling like she has addressed all of my concerns. She always goes above and beyond. It truly makes a difference. The office staff has been friendly and welcoming. We appreciate Ponce Primary Care!!!

I wanted to update this review for anyone that is struggling with toxin exposure from mold or Lyme…read moreor has chronic EVB and even heavy metal poisoning. This has been a very long and expensive and Traumatic Journey. "Dr.Bindiya pointed me in the right direction for healing" . I had multiple misdiagnoses from Specialist and the ER. "Dr. Bindiya and she knew better and helped me." Eventually I had to see specialist in California trained in the doctor Shoemaker protocol which was for the best . Once you are removed from the exposure which is (very difficult because mold is every where )and you still are very stick you may have condition called CIRS =chronic inflammatory response syndrome. This condition affects every system of your body and causes brain inflammation which will add to the brain fog feeling hungover. I had to get a Nuro quadrant MRI to prove this Inflammation was in the brain it can also show it there is atrophy. I had to see doctors that were trained Dr. Shoemaker's protocol and familiar with Dr. Neal Nathan's Modifications for hyper sensitive people like me. Toxin exposure affects every part of the body from your brain, nerves , eyes, stomach , hormones and even your automatic breathing , blood pressure/heart rate. You can develop dysautonomia and mass cell activation .It's truly awful. You make look healthy on the outside and but be walking around feelings dazed and confused and very toxic sick hungover feeling , with pain, numbness, balance issues, micro seizures, tremors and severe light sensitivity , chemical sensitivity , so many other symptoms . For those that are suffering with this here are some things that helped give some relief. Hyperbaric oxygen chamber treatments by far gave the most relief and in a short period with in 30min (expensive but when you need relief very worth it) .I did 5 days a week for 90min for two months ) but with that I am not recovered unfortunately If you're very bad off like I am your doctor might prescribe you a portable oxygen unit .Ice packs for head and general over heating , avoiding hotels especially with window air conditioners. Also avoid using central air when you can and make sure your vents are cleaned. Ditch all house toxins products and I do mean all!! I was able to start eating /digesting again after using A combination-of Sovereign Laboratories Advanced Prebiotic Liposomal Colostrum Powder , and the liver and gallbladder detox by Andreas Moritz with modifications because of weakness . You When you have a chronic illness you need a doctor that can spend an hour with you, this condition is very complicated.Another thing that comes with is trauma ;Fear hormones shooting left and right ;this can make anxiety and even severe panic attacks a regular occurrence with this condition .Do your best not to watch anything that will increase adrenaline or add any stress,try sticking to comedy. Remove stressful people from your life.Releasing positive endorphins helps the most . Another thing I had to learn the hard way over exerting can cause less oxygen to your tissues and organs. Glutathione and vitamin C in liquid form will be your best friend and IVs are great if you can afford them. But the "Winning Star" after this long journey is the "biotoxin binder made by a brand called Cell Core" prove to be effective at removing the toxins with evidence of my lab tests, but also have the least negative side effects .I recommend going to doctor who does muscle testing. note under the Dr.Shoemaker protocol there two binders but I could not tolerate them well , they are Cholestyramine and Welchol.They caused me to suffer Herxheimer Reaction over and over again too many toxins coming out at once, but that was just for me ,others can tolerate it.) I also recommend get your hormones checked and regularly some of my levels were so low they were not readable by the lab. This information for those that are lost as I was.Always check with your doctor before doing anything new . I wish I had this information years ago and I truly hope this helps someone else.

I came to see Dr. Bindhi hoping to find an alternative approach to my health concerns. Over the…read morephone, I was told that my initial consultation would cost $360. I will say that the doctor spent nearly two hours with me, reviewing my history and performing an examination -- which was impressive. However, after drawing an extensive number of labs, I was surprised when, on my way out, I was encouraged to purchase an $8,000 "path to better health" package. When my lab results came back, I returned for a follow-up appointment (which I paid for again) and was told that my labs made her feel "sad" and that it seemed I might have lupus. No referral to a specialist was offered -- just that statement and a goodbye. Concerned, I sent my lab results to a close friend who is an infectious disease specialist at Emory. She was shocked by how much blood had been drawn and told me that not only was it excessive, but also that there was no indication of lupus at all. Beyond that, the office staff seemed disorganized, and the overall experience felt more focused on selling expensive wellness packages, supplements, and cosmetic services (like Botox and laser treatments) than on genuine patient care. In my opinion, this practice operates more like a business than a medical office. I would strongly recommend looking elsewhere for trustworthy, patient-centered care.

The nurse yvette Myrtle Thomas was extremely rude . i came in to my…read moreappointment 20 mins early to check in and she told me that my appointment was cancelled and that they were going to stop seeing walk ins. I was totally confused! I wasn't a walk in , she just told me that my appointment was cancelled by the office in error!?! when i continued to question her she told me that she wasn't going to argue with me. She was clearly confrontational when i walked in the door! so she tells me that i need to wait for the receptionist to come back from break. so my son and i wait. the receptionist was very pleasant and we were escorted to the exam room, then i hear the head nurse Yevette talking about me and my son saying that she didn't want anyone in her face and asked her co worker what was we there for and we need to go. She then comes in the room minutes later slammed the door behind her and only addressed my son about why he was there . The employee was very unprofessional and should not be in a position to deal with patients. if she does not want to work let someone else do the job who will appreciate it . i'm positive that this is not the only complaint that she has received.

Horrible customer service, the front desk lady's were very rude and did not cater to my needs at…read moreall!! This has ruined my day and is a horrible way to treat someone that needs medical attention!!

I will never return to Dr. Begovic. My first experience was terrible. She basically barked…read morequestions at me and pretty much instead of asking what was wrong, she was asking me what I wanted her to prescribe. I was so confused and really put off. Her bedside manner is terrible. I won't go in to detail, but she made a really, really shocking non-medical statement to me that left me leaving the doctors office crying and incredibly hurt. I actually considered reporting her for it. Now, believe it or not, I was recently desperately sick and needed to see a doctor and actually called to make another appointment just to get some medicine to treat a chest cold. I figured at this point it was so bad that I could deal with going back. I did everything I could to go elsewhere. So I called for an appointment, but tried other places as well. I got an appointment immediately elsewhere and got a call back from Dr. B's assistant telling me I could get in that afternoon. While I appreciate that I could get in, thanks but no thanks, Dr. Begovic. I really really warn anyone reading this not to go to her. If i could give her no stars, I would.

Dr. Begovic is hands-down the best internist I've ever been to. I've been going to her for about 10…read moreyears and find her to be knowledgeable, kind and direct. I remember one year during my annual physical, she asked me how I was doing; I started babbling about how my headaches were better (or worse, I forget), and she stopped me and said, "no, tell me about your life: how is your business, your personal life?" Yeah, she's THAT doctor. The one that actually knows and cares about you. She keeps a picture of my son in my chart and always asks about him and shares with me how her family is. Her medical assistant, Carolyn, is also kind and helpful. She's great about getting prescriptions filled, or squeezing me or my husband in for an appointment if we're sick. I can't tell you how many times I've called in desperation as we were headed out of town and coming down with something - Carolyn has always helped us sort it out. The office is in Decatur; they have a full lab on the first floor so if Dr. Begovic orders labs, you just pop downstairs. Never a wait. Dr. B is truly one of the good ones!

I started seeing Dr. Chacko approx a month ago and couldn't be happier! The staff is on point and…read moreboth times I was in her office I waited about 5 minutes to go back and be seen. Her nurses are happy and competent and when they said Dr. Chacko would be right in, she was! I've been to many doctors, specifically this last 2 years, and I've never had such prompt, efficient and competent service. Dr. Chacko was patient and listened as I went over what was going on with me. She treated me accordingly and I'm already feeling better. I'm VERY happy that I found her for my GP!

Words cannot express the depth of my gratitude for Dr. Owen. I was SO fortunate to have found her…read moreearly on in my health journey. She took the time to fully understand my symptoms, and ran tests that ultimately uncovered an autoimmune issue and gluten sensitivity--this was over a decade ago before gluten-free menu options and the only bread available was that rice brick. She is compassionate and forthright and is enjoyable to even just be around. I HIGHLY recommend her and her practice!

For five years I've been feeling like crap! (I'll leave out the specifics.) I've had doctors…read morediagnose me with several things, treat me with harsh medications only to make me more sick. I've even had two doctors prescribe antidepressants and assure me all my symptoms were stemming from my thoughts. I now think they were so misguided and misguiding. I heard about Dr. Owen at Whole Family Medicine from a coworker who had been through the same ordeal as I. She said Dr. Owen was the one who pinpointed the issue and set her onto a road of recovery. With some hope that I scraped from the bottom of the barrel, in regards to doctors, I went to see Dr. Owen. I wept on the sofa in her office and laid it all out there. She took a deep breath and began that day to set me on my road to recovery! I'm feeling better every day under her care. She understands my apprehensions with western medicine and works around that. She finds the treatments that I am comfortable doing. She has a very optimistic attitude and a matter of fact way about her that makes me feel safe. But... personality aside (I've had several personality plus doctors who had no clue about healing people) Dr. Owen KNOWS HER STUFF! And...if she doesn't know something she will figure it out. She is open to all sorts of treatments and doesn't judge or cringe when a patient brings in their own idea of treatment. Like she said the first time I met her, " If the crud on the bottom of a pond heals you and makes you feel better, then take the crud off the bottom of the pond!!! I don't need to know how it works but that it works!" She doesn't judge her patients. She actually has compassion for them and is curious about these treatments we want to try. I know. I'm one of them. There is a difference between a doctor who practices medicine and a doctor who practices healing. She is the latter. I'm thankful every day for this woman.