I enrolled my child earlier this month of October 2021. They where very nice and filled me in on…read morewhat they where doing as far as activities, what classroom, teacher, and how their program works. I did go after 5pm to be able to take a tour of the place. They offer afterschool child care services until 6pm. They do charge for late pickup fee and a one time enrollment fee and supply fee (if the parents don't buy the supplies). There is also a matt fee for the little ones that take naps. Ypu need to provide diapers and wipes for a smaller child. A carseat is also requested for the ones that need to be picked up from school that still require carseats. My child is turning 2 at the end of the year and when asked about potty training, they said they don't force it on the child, only when he or she is ready to go on their own. My little one immediately familiarized herself with her surroundings. Her first week attending was great! So much so that she didn't want to come home. She has a blast every time she goes. She has had a few incidents like running into things or falling but they do treat her accordingly. They do have an incident report filled out and the parent has to sign it. She is a toddler, so falling and such are normal for her. She doesn't pay attention where she goes at times and that happens. But all in all, I can say I feel at ease leaving my child in this daycare while I am at work. The cost is pretty standard and regulations also for a daycare here in San Angelo. The only thing i don't like is the parking lot. Because of the construction that's going on in the area, it can be a hassle to get to the daycare. Oh and pick up and drop off is always done right outside the daycare and sign in as well due to covid. When it rains they do put out a tent out.

had both my children enrolled until my oldest aged out recently. I loved the staff. My children…read moreloved the staff. They always kept me in the loop of what was going on with my children, and they treated my children as if they were their children. Can not recommend them enough.

I'm in tears right now because of what happened to my baby brother. He came home from this…read moreestablishment bitten from another kid all over his arms. I refuse to believe that this was overlooked by the faculty whom I entrusted to CARE for children like my baby brother. DO NOT SEND YOUR KIDS HERE...

They are wonderful, my son go there play basketball, swimming with all his friends, I'm happy there…read moreis place he go there for exercise, it is safe for him, I went look at the place I saw they have camera watching kids noting happen for them. Their pool sometime have problem but other side is safe place for my son

Absolutely Horrible Place, Keep your money and your time. This place is the worst in Customer…read moreservice, you get up to the counter and it's a lazy, sloppy, slow teenagers, who care about nothing, and know nothing. They Will Charge U! For a random debt from 20years ago, even if u have been going to the YMCA for years, they will say hey we just reviewed your account and apparently your great grandma didn't pay her bill or your bill when you were 5 so now that your 30 you have to pay it. THEY DONT CARE ABOUT YOU! THEY JUST WANT MONEY, BS "non profit".

Southwest Children's Academy provides full time childcare for ages 6 weeks-10 years. After school…read morepick up offered from 3 schools in our immediate area. Come by anytime and see if we can help you with your childcare needs.

When my son first started here it was great. The infant caregivers were always amazing and my son…read moreloved going to daycare. As he got older we started running into more and more issues. He was being bit constantly and scratched. He would come home with deep bite marks on his back and it seemed nothing was ever done. It is understandable that toddlers do not quite know to not bite yet, but the biggest issue was that they seemed to pick and choose who got sent out of daycare for biting. My son learned to bite at daycare and it is hard to teach a 2 year old to not bite but after he bit a child they said he had to be out for 2 weeks. My son just barely turned 2, he does not know any better and sending him out for 2 weeks is extremely excessive. I can understand picking him up from daycare the day of the incident but 2 weeks is ridiculous for a kid. Having him leave for 2 weeks is not going to teach him anything. On top of being out for 2 weeks we still would have had to pay the daycare for the time he was gone as well as either miss work or try to pay someone else to watch our son. Also about a month ago I got a call that my son apparently fell in the classroom and cut his eyebrow open on a bookshelf. We took him to urgent care and he got it glued. I understand accidents happen but we took him to daycare the next day and I get another call the he "fell" again and hit the spot right under where his eye got glued. How does the same thing happen twice in less that 24 hours? Some things just seem very off at that daycare and I would advise finding another daycare if possible.

I didnt want to have to leave a review but since child services couldnt get an answer either and…read morecould do nothing i feel like i have to warn parents myself. At first glance the facility seemed fine a bit unorganized but nothing to alert me. My first "red flag" i noticed was when i went to pick up my one hear old and her teacher said she was in a different class, went ti the different class, not there either, said she was in another class, not there either. I had to verbally ask them to help me find my kid. We found her in a room with ALL THE LIGHTS TURNED OFF, door shut with another teacher i had never met! And no one knew she was with!! I should have pulled her out then. A month or two after that i pick her up and she is in a different outfit and i was told a kid scratched her. I look to see a gash on her face. I get home and at the very BOTTOM of her diaper bag in a plastic bag is her shirt with blood smeared on it. The VERY NEXT DAY. Same kid hurt her again (so i was told) . Scratches all over her face and a BUSTED LIP i got 3 different stories with this incident. Story 1: he grabbed her by the ponytail and pulled her down (doesnt explain the numerous scratches all over her face). Story 2. They were standing in line and he hurt her (she couldnt walk yet, so that made no sense). Story 3. He pulled her off the play house they had in the room. Again doesnt explain the numerous scratches on her face. The amount if damage this apparent other ONE year old caused either had to of been attacking her for a long while (neglect off staff) or that simply didnt happen. They refused to let me see the camera footage at all. And after asking around this is NOT an isolated incident.

Best day care ever! Super clean. Best teachers. New owners have really done a fantastic job. Just…read morelike any daycare there are different things you ask for your child and they will work with you to get it done. If I have a problem or question it's addressed immediately, the problem never comes back. They replaced the floors, painted some color inside, brand new state of the art cameras, and last but not least brand new play ground for the kiddos. I wouldn't have my kid go anywhere else. Fantastic place!

My daughter has been coming here for 2 MONTHS. Today I finally pulled her out because I am sick of…read morethe owner mistreating my daughter! My daughter has allergies that causes her to cough (post nasal drip and congestion. I wrote about her allergies during the Admission paperwork! She basically tells me today that I need to get her cough "taken care of" because it causes "germs." Ma'am, I am a nurse. My daughter has NOTHING CONTAGIOUS. Her coughing is a natural way to clear her lungs!! So my daughter needs to suppress something that does NOT CAUSE other children harm? Make it make sense. The owner is Medically Challenged and should not be treating my child like she has RSV when she knows her preexisting medical condition. I would not recommend this daycare.Across the street there is a church that takes Shannon employees that need extended hours. My employees recommend the church daycare. My employees also warned me about this place after I already enrolled her. Its just my daughter made friends, so I was reluctantly to pull her out. Now, I realize my mistake. I should have listened to my employees:(

Sammie, the director is wonderful and I love the staff. If you read the past two reviews you will…read moresee that one didn't even have a child that attends there and the other wrote a review on the first day!! That isn't enough time to make an accurate and thorough review. I do wish that they sent home communications in the folders and updated the reading list once full, but other than that, I do love his daycare/pre-k

I had the most bizzare encounter with Gingerbread House Pre-school! I get a phone call asking for…read moremy exhusband, and I explain I am the mother and I ask is something wrong with my son, Brayden? I was hung up on 3x. I begin to panic and drive over there immediately. When I show up, it was the DIRECTOR that hung up on me and she was SO RUDE to me about it. Mad at me for worrying. I asked for the licensing number, and she refused to give it to me at first. When she does give it to me, she says "ughh" as she goes back inside and I call her out on it. Like YOU called me. YOU hung up on ME!! AND YOU'RE MAD AT ME FOR WORRYING ABOUT MY SON!? oh noo. i'm still shaking in shock and anger. Oh, and she never told me why she called in the first place. Krista is her name.

If there was a 0 rating or -0 rating this is how I would rate this daycare. My grandson was just…read morerecently stop attending to this daycare. My grandson was sent hone with a large amount of POOP on the outside of his pants by his rear pocket pants and on both of his long sleeves. The teachers nor the director of this daycare would provide any explanation on how it happened or how long my grandson had been covered in poop. All they said was that they didn't notice it you don't have too notice it when you can smell it. Two weeks prior to this my grandson was bitten on his arm by another child. The staff there turn a blind side to everything or they are just in it to get a check. This is inhumane and very unsanitary to leave a child this way until he goes home. All the staff said was they didn't notice it unacceptable.