I accompanied my mother to IFS to start the process researching flooring options. We mainly dealt…read morewith Jennifer, but Katie also lent her expertise to answering our questions. Both ladies were knowledgeable and kind. They were attentive but not at all high pressure salespeople. We went to Great Floors later in the day to continue our research. Our experience there could not have been more different. The salesman was dismissive and rude. He then left us to look at the displays and never checked on us again. Great Floors had a larger selection, but most of displays lacked pricing information and no person there to answer our questions. We were the only people in the store. We haven't bought yet, but we ARE going back to IFS and working with Jennifer and Katie.

We recently replaced the 23-year-old flooring in our house. Idaho Floor Supply did an OUTSTANDING…read moreJob. It started when we met the owner Robbie. He explained what our options were and what we could expect during the remodel. The front-end staff Katy and Jenn were very helpful. They answered our phone call and kept us informed about time lines. Anthony and his crew were top-notched. Their installation was EXCELLENT. They were respectful of our house. They showed up when they were supposed to, cleaned up after themselves and helped us to store the extra pieces. As in all large projects they was a glitch. Robbie and his team recognized the problem and made it right. This is all you can ask for. I will probably never have to replace my flooring again. If I did, or if you need new flooring, you could do better than Idaho Flooring Supply.

New hardwood in our whole house. They ripped out the carpet and did all the finishes. Excellent…read morecraftsmanship and organization.

They put my floor down a few years ago. i was told they could match the existing floor, but once…read morethey removed the carpet and started installing the floor, there was a difference in height. Rodger said they could sand it to make a better transition. That was not acceptable to me, so i paid a lot more to have it all match. Then the planks started to separate. He sent a kid to putty the cracks. He left not completing the job. When I complained, i was told i had to take all the furniture out of my house so they could fix the wood. I could not do that, so they never fixed my floor.

They did a great job refinishing. But later we wanted more hardwood installed in the living room…read more When I had some carpet taken up and had matching hardwood installed/extended, the seam was very visible. They came out to fix it but it still is very visible and bugs me every -single -day.

Outstanding results! We had Levi come out to our home to…read morediscuss refinishing our solid oak floors and adding addition oak flooring in the living room. (The previous home owner had a dark walnut finish that I had no idea how it could be lighted to a natural oak finish). Levi assured us that he and his team could do the job and we would be pleased with the results. Well, we were more than pleased! If it were possible to give more than five stars, Levi and Integrity hardwood refinishing would get it! Our floors are absolutely stunning! You cannot discern where the old floor ended and the new floor begins. In addition, our white baseboards were left intact and undamaged during the entire process. If you are ever considering refinishing your hardwood floors, don't hesitate to call Levi! He and his team are truly professional craftsman!

LSW exceeded my expectations with their flooring services. The consultation was helpful, and the…read moreinstallation was flawless. The team was professional, efficient, and attentive to detail. My new floors look amazing, and I couldn't be happier. Highly recommended!

Thank you Lsw flooring I'm so in love with my new floors, it came out absolutely gorgeous. And the…read morecustomer service was amazing I definitely recommend your company thank you.

Carson came after we had a flood in our upstairs bathroom into our kids rooms. He came out the…read morefirst day and got fans in to dry out what flooded. Today 11/3/23 he came back to shampoo up the affected area. He was respectful of my request to use green products to clean with. Came in and cleaned it all up. Even got stains up that I didn't think would come up. Carson did a great job! I'd have Carson with pg long carpet cleaning back again to clean my carpets. You will be happy!

I'm sure their flooring is fine but they send technicians to do flooring (specifically the rude…read morehuman in truck 17) to install flooring on a second floor apartment bedroom directly above my bed at 6:45 in the morning even though I'm certain they know not to until 8:00am. I hope he never finds peace

Quick response to my request for a quote. Able to install on our timeline. Very professional. Fair…read moreprice. Love our carpet!!

We appreciated the professional and helpful staff at Factory Direct Flooring. My husband and I…read morestopped by the store because our new puppy destroyed a small section of our carpet, and we needed to replace it. Dan welcomed us and did not hesitate to help us locate a small section of carpet in his warehouse. When we are ready to replace our entire carpet, we look forward to going to Factory Direct Flooring. The store showcases a variety of carpets and flooring that will look beautiful in our home. Thank you, Dan!! We look forward to visiting your store and working with you soon.

Mike did a great job communicating! He was able to hold the wood until we closed on our house and…read morethen got the work done in a week. We added about 800 square feet of new floor and he refinished about the same amount of old wood. He did a great job matching the new and old, you can't tell new from old. He made sure to lace the new wood in with the old for a seamless finish. One star lost for not working more with us on the stain. We initially thought we wanted a stain, but could find anything we liked. He gave us a few samples, but could had a deeper bench of samples to help determine color. If your going to want to stain the floor, you may want to do as much research about color up front as possible. We ended up going with a natural Matt seal on our red oak and it looks great! He was super honest on pricing and fair on cost. We priced a few companies and he was the best price. He actually added some wood in a closet at no cost.

We wanted to rip out the living room carpet and put in a floor that matched the 12 year old wood on…read morethe adjoining kitchen and hallway floors. Mike found us a good match for the wood and the installation/finishing is so good, you cannot tell where the old floor ends and the new one begins. Mike and his crew (Michael and Scott) were on time, polite, hard working, and highly skilled. They explained everything (a couple of times) and I knew what would happen each time they came over. Mike delivered what he said he would in the time he said and for a better price than I was quoted elsewhere. We are extremely pleased. I highly recommend this company.

We had hard wood floors installed after having LVT. Nancy recommended that Mike do our…read moreinstallation. We had to wait for him and it was well worth it. We could not be happier with the results. Our home looks like a million (no maybe 2 million dollars.) Mike and his crew did an OUTSTANDING job. They were always on time and very professional. Literally, we cannot stop looking at these floors. They are gorgeous.

Upon discovering that Majestic sold the wood floor product I was looking for, I sent a cold message…read morerequesting a price. To be honest, I wasn't even really expecting a response after similar messages to vendors went unanswered. Project Manager Amanda responded the next day and provided the information that I was looking for - no pressure, upsell or additional questions asked. She was SO great that we ended up getting ALL of our tile, wood flooring and installation products through her. Smart, responsive, patient, knowledgeable, timely, helpful - the list goes on and on! She was on top of everything that we needed - truly couldn't have done it without her help. I will be recommending Majestic, and namely Amanda, to all of my family and friends for their flooring needs!