We hired them to supply chairs for my daughter's wedding at Wright Square in Savannah, GA. The contract specified that they were to deliver chairs for 100+ guests, and the astroturf the city requires for events in the squares. Their representative met with us weeks ago and drew a diagram of the layout, and signed a contract to set up everything at 3:00 PM for a 5:00 ceremony. Our daughter was ready to walk down the isle by 4:45 as planned. Classic showed up after 5:00 PM with no diagram or layout, and proceeded to set up the chairs BACKWARDS! Several of our guests jumped into the fray and helped the Classic folks fix their mess and set up the remaining chairs. The chairs were all set up by 5:30, and our guests actually got to sit in them for 5 minutes before the ceremony began. It was a very short service (10 minutes or so) and the chairs began hitting the back of the truck as soon as the last guest started to walk across the street to the reception at Creative Coast on York. So, we paid $1000 for less than 15 minutes use of Classic's precious chairs. Roughly a dollar a minute per chair.
It doesn't stop there. Because Classic Party Rentals was so late getting started, we had to pay for additional time for the photographers, the officiant, the off-duty police officer, the caterer, and the band. Even if Classic refunded 100% of our fee, we would still be out of pocket to the other vendors because of Classic's incompetence.
So, if you don't care about event cost overruns, guests meandering around with no place to sit, wondering if they were in the right place, sign right up. If these kinds of incompetencies bother you, move on and find a different vendor. read more
