If I could give Mikey's Total Car Care 10 stars, I would…read more I'm a small business owner here in Colorado Springs, and my trucks aren't just vehicles--they're how we make a living. When one of them goes down, I NEED it back on the road as quickly as possible. Unfortunately, one of our trucks needed an entire engine replacement. That's the kind of phone call no business owner wants to get. From the beginning, Mikey and his entire team were absolutely amazing. Mikey personally called me, explained exactly what was happening, and took the time to educate me on my options. He walked me through the pros and cons of installing a used engine versus a new engine, answered my questions, and helped me make the right decision without ever making me feel pressured. Here's what really impressed me: before we even hung up the phone, Mikey had already located the new engine and had it coming to his shop the NEXT DAY. And the communication didn't stop there. Throughout the entire engine replacement, I received calls and updates letting me know where they were in the process, what was being done, and how things were progressing. I never had to wonder what was happening with my truck or chase someone down for an answer. They also understood something that meant a lot to me: every day that truck sits in a shop is a day it isn't making money for my company. Instead of telling me it would be weeks like you hear from so many shops, Mikey's team got after it. An entire engine replacement was completed, and my truck was back on the road in about a WEEK--working and making money again. That is customer service. From the ladies in the front office, to the mechanics doing the work, to Mikey himself, the entire experience was exceptional. Professional, knowledgeable, honest, communicative, and genuinely concerned about getting us taken care of. As another Colorado Springs small-business owner, I know how difficult it is to build a team that represents your company the right way. Mikey has done exactly that. You can find plenty of places that will repair a vehicle. Finding a shop where you feel like the owner and the entire team actually care about you, your vehicle, and getting you back on the road is a different story. Mikey's Total Car Care has earned my business for life. If you're looking for an honest, trustworthy auto repair shop in Colorado Springs--especially if you depend on your vehicle for your livelihood--I cannot recommend Mikey and his team enough. Absolutely outstanding. Customer for life.

Highly recommend this place. I had to get my starter replaced and they got it done asap. Well…read morewithin a day and that was perfect. I've been to a couple other places to have work done and I wasn't impressed. This place was very thorough and communicative with me. The lady at the desk was very friendly and helpful and so was a guy I spoke with. I'm confident that they will take care of my future vehicle needs. I will be back because I drive a wrangler. Thanks guys!

I have to say I've always thought highly of this business and its owners. I have what appears to…read morebe bad news though. Went there today 5/7/2022 and it now appears to be permanently closed. (Unless there's a reno I'm not aware of). The classic pink Corvette sign is down and the doors were locked. Thank you for all the years of Corvette shows and hard to find parts CC! Although it could just be that it isn't open on Saturday, but the gates were. I hope I'm wrong.

I guess I'm a little concerned that there are not any other reviews. I've heard that if you talk…read morebadly about Junior that he can and will black list you here and with the Corvette community. Oh well like I tell people - We have a Corvette but we're not Corvette people so here it goes. Heck I don't even wave to fellow Vettes. HA! While it is really cool to go in there and hopefully buy a classic off of a showroom floor (yes many completed Vette's are for sale there) to have service on one when it's so far out of town can be an issue when Junior wants to drop the ball from time to time and you are stuck 20 miles out of town needing yet another ride from someone who can come get you. Hard to plan for that when it's a sudden necessity due to Junior's errors. Now one thing to remember for anyone reading this is if you can just deal with Junior being cocky and get your ride into the mechanic you are having one of the top Corvette Mechanics in the country working on your baby. I was told this through the Corvette Forum - get there and learn it well! But to have Junior just "poopoo" a customer when they get miffed due to being pulled back and forth between civilization and the Pinon Truck Stop is just bad manners and piss poor customer service. It would be negative stars for Juniors people skills and 10 stars for Senior and the Mechanic in the back doing his best. I'd drive to Denver before I ever went back down there. *Black listed for sure :)

A good and honest mechanic! You can trust them. My family has taken their various vehicles and Jeff…read moreis a great guy!

For professional with excellent customer service. Would highly recommend; can be trust to provide…read morehonest service.

Great appointment today. Kudos to Will, Matt, and Sage...... Have been a customer for…read moredecades........ a few things have changed over the last 40 years.......fingers crossed the great customer service continues.....//Carl

Ed spent close to an hour reviewing my vehicle history and I appreciated it--he really "geeked out"…read moreon the details in a good way. He comes across as one of the last real mechanics--knowledgeable, thorough, and someone I would have trusted to work on my vehicle. His daughter later called to schedule. She said she was a mechanic. I mentioned Ed had spent a long time with me (as a compliment) and asked a follow-up question about how they'd clear out the engine, noting I had a budget. She said she didn't have enough information, which is fine, but the tone felt closed off. I said, "It doesn't seem like you want to engage in the conversation, and that's okay." She called that rude, I repeated it, and she hung up. I went in person to clear things up because I respected Ed's time. Instead, I was told I had insulted his knowledge--which is completely untrue--and was asked to leave, even after apologizing if anything came across wrong. I respect that Ed let her handle it, but the situation was misrepresented and handled poorly. Unfortunate, because my impression of him was very positive. I did walk away with enough information to pursue next steps, and Elite Auto appears equally equipped, so the time wasn't a complete loss. Based on my experience, I'd keep interactions with her limited to scheduling and work directly with Ed for anything beyond that.

Excellent and Professional. From calling to book the…read moreappointment to being welcomed upon arrival it was well above my expectations. All work was performed ahead of schedule. Owner and his staff are very personable and knowledgeable. A+ Porsche 718S Chad

These guys are friendly and professional. They do great work, and will be honest about what your…read morevehicle's problems are. If you live anywhere near Colorado Springs, these are the guys to take your Porsche to.

Tom from T&J was amazing. Our daughter was having issues with our truck. Tom was willing to wait…read moreafter hours for her. He ended up driving to her house, after hours to change out the starter and alternator. He even drive the truck to a local auto parts store to check the battery and ensure all was running good. He even charged a reasonable price. What professionalism and what service. Hands down would recommend T and J Automotive Specialists!

Not only did the gentlemen come to my house after hours to help fix my truck, they charged a very…read morereasonable price and went the extra mile to help. They were great with communication and very transparent. Thank you so much!

This auto repair shop lives up to its superb Yep previous postings. I solicited several shops, and…read moreall replied but Austin at Mike's was the first to reply with a concrete estimate for a major service that included replacing the timing belt and water pump on my 2003 Mazda Miata. Estimates ranged from $660 to $1200. Austin was able to answer all my questions via email, and when my engine warning light suddenly popped on Austin volunteered to confirm the analysis done at the dealer and AutoZone. The customer waiting area is clean, as is their rest room. If you're a veteran, you'll be impressed with several of the display cases which bear Austin's grandfather's service medals. The shop also accurately predicted how long the job would take so I could plan my day. Although some shop refuse or are 'insulted' when asked to install parts or components they didn't supply, this shop understands we're all eager to save a buck. Although Mike's can't offer a warranty on owner supplied parts, they are customer focused. Mike's shop is clean, well organized and a austin at Mike's my new mechanic!

Service was great before Mike retired; found this when changing my own oil after they replaced my…read moretiming belt. They chose to not take responsibility for it. Edit: After writing my review, I was contacted 10 minutes after, by phone, email and they even went as far as contacting my brother on Facebook, which is a little unprofessional in my honest opinion. But after I responded they chose to let me bring my car in and get it fixed a little after a week at no cost. The initial conversation did feel a little passive aggressive but they apologized.

My transmission recently broke down and I was send over to this place by Big-O-Tires, who changed a…read moretire on my car. They called me about the issue with my transmission/cost etc. so I went ahead and had it done. It helped a lot that one of the managers there was specialized in Fords and had worked for Ford for years. He gave me a lot of good information. Everything was done well and very timely. If you have a transmission issue, go to this place, their work is also on warranty.

I want to start this review by saying I dont expect mistakes to never happen, but what matters is…read morewhat you do when a mistake happens My transmission failed on my 22 Ford Ranger. Took it to the shop on June 11th. It took 3 weeks to repair. $8000 total. From my research online that is a fair price and 3 weeks is a reasonable timeframe. Called on July 2nd I was told it was ready so I picked it up that evening. I drove home and before I made it all the way it started shifting weird on the highway. I stopped and it was leaking transmission fluid everywhere. So much that it got on the backup camera on the tailgate. I limped home and left it for the weekend. This is when I thought it was just a small mistake. Not ideal but I can understand how it could happen I called that evening and left a message letting them know what happened. Monday morning I had to call again (they did not bother to call me). It was towed in. On that call I asked how this could happen. Apparently they dont test drive vehicles at highway speeds after rebuilding a transmission. Unbelievably negligent, lazy and ridiculous it wasnt tested properly. They started paying for my rental car so I could still work. Technically at this point I am not out anymore money though so I just moved on and hoped it would be resolved quickly July 7th I called after hearing nothing and they said it was ready to pick up. I picked it up the next day. Supposedly the issue was they had overfilled the transmission fluid and that made it overheat and boil out of the vents. Turned out that wasnt it but if it had been that is such an avoidable mistake. While driving 80 on the highway it suddenly stops shifting and I rapidly lose speed. Terrifying and unsafe as I go from 80 to 60 in seconds with people behind, in front and alongside me. After pulling over I call again. Towed back again. This time I ride over with the tow truck driver. I have to know what happened. I get there and start talking with the front desk. Immediately I am being pushed to just go to a rental place and they will pay for another car like its a favor. Guy at the front desk has to ask the owner so he goes back to the office and asks him questions then talks to me and goes back again. One of the owners is there and after they book me an uber he comes out of the office and is looking at his phone and not really acknowledging me. I stop him as hes walking by. At this point I had to ask for some of my money back. This is such an unacceptable amount of mistakes and they actually put my life in danger Within 2 minutes of going back and forth the owner says verbatim 'the only thing you can do to get anything back is to hire a lawyer but you will lose'. Addressing the shocking level of negligence not properly testing and supposedly overfilling the transmission fluid he said 'I wasnt there that day'. I Didnt say he was and what difference would that make? The mistakes happened and I never assumed hes personally working on the vehicles but regardless it is his shop and he should compensate people for this huge of a mistake. TWICE. He also said 'I cant have my guys out test driving all day'. If you are doing major repairs that cost $8000 and take 3 weeks you can spare an hour to take the truck on the highway. Insane. He also made some kind of statement along the lines that these transmissions in newer rangers are so complicated they cant guarantee it is actually fixed. Great then dont charge me $8000 saying it will be fixed. He is completely stonewalling me and acting like it is not a big deal. I stopped there as I was worried he would try to stop paying for my rental which I cant afford at this point I leave and pick up my next rental (rental car number 4). I call every couple of days to check on it (still receiving no calls from them). Finally after another 3 weeks on July 31st I get a call that it is ready. I picked it up drove it home only on backroads to avoid the highway. Scheduled a carvana pickup and sold the truck within 4 hours of picking it up. I still dont know if it was actually fixed I want to say if they had given me even some of my money back $200 to $400. Anything. An apology. Seemed reasonable in any way shape or form, I would not be leaving this review. They have a perfect 5 star rating. I cant for the life of me figure out how TLDR: paid $8000 to have my transmission rebuilt. It took 3 weeks to return (seems normal). Then it broke down again. Then a week later broke down again. Owner refused to take any responsibility or apologize or give any money back. Told me my only option is to hire a lawyer but 'I'll lose'. After another month I finally got it back (7 weeks in total) and sold it the same day. No idea if it was actually fixed I never drove it again. In 7 weeks they did not call to update me once. I received 3 calls from them. 2 to ask if they can add parts that will cost extra and 1 to finally tell me it's ready. Stay away. Cant believe the negligence or the 5 star reviews