1. Heritage

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Scottsdale, AZ

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Services - Heritage

Homeowner or property

Car and truck insurance

Life insurance

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8 years ago

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Alliance Insurance Partners

Alliance Insurance Partners

(9 reviews)

The team is wonderful and I received fantastic customer service. I have had used State Farm and…read moreLiberty Mutual agents before, but Alliance Insurance Partners is the best. Great rates, terrific customer service, and a family-friendly atmosphere. I recommend them to my friends and family.

Horrible customer service. We were with our previous agent over 20 years, he retired and sold the…read morebusiness to Joel right when our auto and home were set to renew. We needed a new policy for home and wanted a new one auto. Due to my work schedule it is hard to connect on the phone and Joel and I exchanged a few voicemails, so I emailed stating that would be easier since we weren't connecting via phone. He refused to email said he had a few questions and had to talk to me to ask them. My husband called him, he didn't ask any questions, only told my husband he wouldn't get us a quote until we could provide pics of our property. I emailed and told him I would like an auto quote now and also a home quote and we would provide pics prior to writing the policy. He again said he had questions on the auto policy and refused to email questions, keep in mind our current auto policy is with him, so he has access to everything he should need. Needless to say, he lost our business, which wasn't small with multiple cars, trucks, rv, multiple atv, trailer, and home. Customer service means adapting to your customer needs especially when you aren't connecting on the phone.

Heritage - homeinsurance - Updated October 2026

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