They were quick and investigated the issue and brought quick resolution. I had my car back in less…read morethan a day and it did not cost me an arm and a leg. Great courteous service.

Clean professional honest service Long time Galveston…read moreCompany that will not sell you service you don't need. People in the know, know Galveston Automotive.

Bobby the owner , managed to fit me into his schedule today to review an Issue I thought I was…read morehaving with my 2012 Buick . Although he was packed to the rafters he took time to inspect my car. I was concerned before embarking on a trip and wanted to make certain there would be no problems on the road . It turned out all was good! He declined to take any payment for his quick inspection since there were no issues found . We all know how that might have been different with a less scrupulous mechanic . Bobby is a truly honest mechanic and not the norm in a world charging for everything with the upsell! Thanks Bobby ! You are our go to mechanic in Galveston .

This is going to be long. But the word you need to know is HONESTY…read more An HONEST shop. They are hard to find. I did a stupid, stupid thing. Gas in a diesel. Took it to Clearlake Nissan and they quoted me $21,000 to repair. I knew that was out of line so i called Bobby. He did the same job for less than $6,000. And he knew how much Clearlake had told me. Take your work to this shop. So not as long as I thought

I had saved this shop in my phone already after hearing all the great recommendations as a…read morejust-in-case contact. Approximately ten minutes after I called for a tow (and speaking with a doll of a woman who was very helpful), the tow truck showed up. I was prepared to wait at least half an hour which had been the norm in my past experiences. Also in my past experiences, getting the car hooked up was a lengthy process. Not with Marty's! Ismael had us moving on the road within 3 minutes of him arriving. Tow truck technology has come a long way since I've needed their help! Blew my mind. On top of the speedy assistance, Ismael was also an absolute pleasure to ride along and speak with. This place defined reassurance and efficient help. Save them in your phone for a future tow too and rest easy you'll be well taken care of should the time come!

Ray is the man! Very knowledgeable and professional…read more The axel broke on my boat trailer half way in and out of my storage unit... it was very stuck. I was not equipped to handle the removal on my own, so I called Marty's City Auto who said they could help. Getting the boat out of the storage facility and to a safe spot for repairs was not an easy project. Ray arrived in a timely manner, came up with a game plan and we executed on it to get the job done efficiently. Would absolutely work with him again!

I have used Firestone for about 10 years they do excellent work there's personally only let Jose…read morework on my vehicle that's my preference I'm sure that the other mechanic do great work as well. And the manager Jon is top notch. If you need work on your vehicle take it to Firestone.

I had a small RV that had a flat tire on the rear dual. No one in Galveston TX was willing or had…read morethe equipment to fix my flat. I called John last night and asked if he could help me. He said bring it in morning and we will see if we can. Not only did they make the exception and do it they did it fast and perfect plus at a great price. I cant say enough about how great and professional they were. Thank you to the Firestone team.

Been there few times with different cars. From major oil…read moreleak to minor ac leak they got you covered. The guys are honest. Will give you fair estimate and decent time range. For diagnostics won't charge you if they won't find a problem. The timing is good and prices are awesome. (Met them years ago: I was at friends appartment next door and realized one of my stop lights is dead. When I asked to buy light bulb - the guy just installed it and when I asked for the price I've got "to worry about it").

One of the more honest car shops I've been too. These guys charged a fair rate for the labor they…read moredid. They fixed my ac leak and refilled the Freon, flushed the power steering fluid, changed my oil, and fixed an annoying squeak coming from my radiator fans all for ~450. I will be going back for sure. Some of the other car shops around Galveston try to nickel and dime you for every single thing with insane markups on parts or simple diagnosing. These guys are not like that. Simple, honest, fair pricing and they took care of my car very quickly. I highly recommend them.

been a few times. nice guys. ive had several oil changes, filters replaced done here. bought a…read moreinterstate battery 2 years ago. the thing that annoys the hell out of me in general is...they charge a lot of $$ for the "simple" things...and that does not keep me a "loyal" customer. which, i dunno...that's an important part of a successful business, right? An example, 2 years ago they replaced ONE bolt on my wheel locks; they said it had been striped and using my own bolt from an extra wheel lock set I had in car, they still charged me $25...come on, that's ridiculous, no? august 2, 2017 , is another example. on the way home from work at 615a, i hear this sound coming from my car; it was a huge bolt stuck in a tire. having just got off from a 14 hour shift and still in my work uniform ---i didn't want to WAIT until 8am and drive to Texas City to discount tire where I could of gotten the patch work done FREE. so, i decide to come back to NTB because they open at 7a. jose, the manager charged me $32 for this...WOW! to patch a tire, really? [jose, wasnt the mgr 2 years ago] sooo, 'tis i sit...and wait...and, while patching the tire they arbitrarily took a look-see under the hood.[no shocker there--the infamous upsale] jose told me my battery life should be at 700...after a bit over 2 years, it was at 300. hindsight---i wish i would have waited a few more months because of financial reasons BUT, i was very tired from working 32 hours in the last 3 nights...and went ahead and did it; out the door $161. Gotta keep Maybell (my Mazda) happy!

The staff here is amazing. Car broke down on a Sunday right off cruise ship no place open in…read moreGalveston except NTB we called and Will at NTB took great care of us doing diagnostics and keeping our car safe over night. Went to pick up car and I have to say Milo went above & beyond to call and share our diagnostic with the shop we had to take car to so they could fix it and we did not have to get another diagnostic charge. Also Chad had a big smile on his face and shared insight about the issue. Once problem identified we had to take to an another mechanic. We use NTB in Dallas but I have to say this location and these guys made the stress of auto repair more tolerable. I think Galveston auto repairs are missing an opportunity open up after church on Sunday so many ships in port and then close during a day in the week like Wednesday.

Woke up to the low pressure light on for one of my tires today, but it was dark and I thought I…read morewould just wait. This afternoon I was thinking it would be 2 pts lower or so, but it was down almost halfway 32 to 17. I was sick for a week and now this? Kayser to the rescue. I called and he said come in now. I was seen in a few minutes, and out the door in less than 30 with a nail pulled out and my tire repaired for $16! Love this place every time!

Hey yall, so I know it's been a hot minute since I left a review but I'm back, and this time, we…read moregot us a bonnafied 5 star business! So a lil over 6 months ago I foolishly hired this guy with a mobile car repair service when I was living in Houston. Long story short on that is I basically got scammed out of $650 to get my car's a/c fixed. In comes this place earlier this week. I spoke to Sam, who was very kind and understanding. I told him the whole story and he told me he would take care of it. After dropping off the car on Monday, he called me around 12p and told me I had some major work that needed to be done. I asked him how long it would take, he said till Saturday. So Thursday rolls around, and I decided to give Sam a call, just to see how the repairs were going. He goes "boss your car is ready!"; I'm like "whaaaaat?!" Went to pick up the car and the a/c works great. Not a cheap job to be sure, but most a/c repairs aren't. Thanks to Sam and his crew for doing a great job and finishing before the deadline. Will definitely be back as I have some other things that need to be worked on. You guy's are great!

they always go above and beyond when I bring my service truck in to get the oil changed and fuel…read morefilter changed they have always been very friendly and knowledgeable when talking to people

Quick state inspection and was not pushy on selling anything but honestly pointed out things to be…read moreaware of moving forward. Fair pricing on air filter

Honesty Pick up and delivery…read more Price Timeliness Friendly Referrals to body shops as needed Only fix what needs to be fixed They don't try to sell you more than you need They answer their phone calls or call you back

Very professional fair pricing a wonderful family business. I highly recommend them…read more Juan always goes the extra mile Lynn Smith

Major Issues (Engine Light & AC Failure) After New Motor Install…read moreI am writing this review regarding service provided by Galveston Automotive Professionals in Galveston, TX, for my 2015 Chevy Tahoe. Approximately two weeks ago to five months ago, I had a new motor installed in my vehicle, a significant and costly repair. My experience has been extremely disappointing, as the shop's work introduced new, critical problems that were not present when I dropped off the vehicle. Specific Issues: Immediately after receiving my vehicle back with the new motor installed, the Check Engine light illuminated. This indicates a primary failure or error associated with the new engine installation or related sensors. Concurrently, the air conditioning system no longer worked at all. The AC was in perfect working order before I brought the vehicle in for the motor replacement. Resolution Attempt: I tried multiple times over several weeks to resolve these issues with the shop directly. I attempted professional communication and requested they fix the new problems resulting from their work. My attempts were met with dismissal, and the shop ultimately refused to properly diagnose or fix the Check Engine light issue and the now-broken AC system. Conclusion: I do not recommend Galveston Automotive Professionals based on this experience. The fact that a major engine installation resulted in two additional significant system failures immediately upon return is unacceptable. Their refusal to stand behind their work and fix the issues they caused demonstrates a severe lack of professionalism and customer care. Potential customers should be wary of their quality of service.

MARK = LIES and FRAUD Do NOT chose this shop that I have had to SUE because of a job promised…read moreEIGHT MONTHS Ago is still not finished! Email me if you want to know how to SUE ..MARK DROGE!