My husbands motorcycle got a flat and we called AAA, after waiting over 7 hours for a different tow…read morecompany that never called or showed after multiple attempts to reach them we were finally sent to Hill Country Customs. They were very responsive and arrived right when they said they would! At that point they could have told us they would be another hour and we would have been happy because at least they responded. I didn't get the drivers name but he was awesome!!

THEY WROTE BACK - I REPLIED…read more.. "...rest assured we know what a tow hook is." "We arrived and informed you there would be a possibility of damages due to the conventional tow hook spots being inaccessible." Apparently, your tow driver does not and did not know where the tow hook on the rear bumper is on this car - the tow hook on the car is on the rear bumper which was easily accessible. This is obvious in the first photo. These photos are also before the pull, they are photos of when it was stuck. Also, the original damage caused to the car was in the front end - not the rear - which is also obvious in in the first and last photo. "I spoke with your collision center as well and sent them the hold harmless form you signed. We agree, this could have been avoided if you hadn't driven off of your paved driveway onto a boulder. " The front-end damage could have been avoided - but your driver caused the damage to the rear axle assembly WHICH NEVER TOUCHED THE BOULDER !!! Also, I too talked to collision center, and they pointed out that although the front was damage by the boulder, your tow driver caused the damage to the rear axle assembly, and that he should have definitely known about the tow hook on the rear bumper and have pulled the car off the boulder from that point - not from the rear axle assembly!

Being new to New Braunfels I didn't know of any Auto Body Shop to take my car too. So I looked…read morearound this shop sounded the best. I called and spoke with Nick in the office, he was very polite & honest & very helpful. I told thim the problem I had with my car, he gave me and estimate which was great. I took the car and felt confident it would work out. Nick kept me updated on everything that was being done on the car. I got my car 6 days later and it was drivable and in much better condition then it was when it got there. This place is great & they value you as a customer, they are very honest and trustworthy, I will be back for all my car maintenance.

Prices much higher than previous mechanic I used to use. My old mechanic charged $45 for an oil…read morechange for example. I told them not to do the battery, they didn't listen and perform the battery change anyway. I could have used a battery from Costco at half the price. Perform the install myself. You have lost me as a future customer. I also said I would replace wiper blade in rear myself.. They didn't listen again! I would have bought and installed the blade myself at a cheaper place.

Really nice to work with Manuel Mata. I have taken a couple of my vehicles here. They had a great…read morejob.

BLUF: I highly recommend this company. There are a few other shops along Pat Booker as you are…read moreheaded to the Randolph main gate entry point, but these guys are best!! Yes, the front office is not exactly a candidate for any type of interior decor award. No, the staff don't greet you in white lab coats or monogrammed polo shirts as you see at dealerships. But.. You already know that. In a moment you'll hear the REST OF THE STORY. We own a 1995 Honda Civic. This is our "back up" car. My wife had it when we married. I have never driven it. I don't do stick shifts! I noticed the inspection decal was about to expire. The inspector said it failed due to the muffler. The Minute Man folks were awesome. They informed me that they could fix it to pass inspection but advised getting a new muffler before it has to be inspected again in one year. They did the work. It passed the inspection but the inspector told me pretty much the same thing as the Minute Man guys did. Yes, it passed but over time the internal filters in a muffler (certainly one from Long Island NY as old as this one was) rot out from moisture. We will get the new muffler installed by these great guys. They were one of the lowest cost folks out there in the Schertz Cibolo area. We left the car off and it was ready by 9am the next day.

My car was rear ended on Monday and I brought my car to Boca. They quickly inspected my vehicle and…read moreasked for the documentation needed. The owner Frank has been updating me and the adjuster every step of the way during the claims process. I highly recommend you bring your car here if you like personalized customer service.

Very friendly and professional staff. Perfect job without…read morehassle, great craftsmanship.

While traveling with my family I broke down near Vegas. I was behind schedule and in a bad spot…read more Spanky answered the phone and was there by 9pm. He was able to source parts and worked all night with one of his guys (Craig)?. They worked all night long and had us on our way before sun rose. Thank you guys Joe

My a/c wasn't blowing cold so I took it to a shop down the street because it came highly…read morerecommended. As is often the case unfortunately they saw me coming! I'm a single, elderly woman with a limited income. The estimate was $2400 plus a charge of $200 for time to diagnose my ac. I Gagged ! A second opinion was necessary. Yelp helped me find Spanky's . I took my car in this morning. Repairs....$124! No charge for diagnosis. In addition the entire staff was friendly, respectful and honest! Family members are in need of car service and they have already said they know where to get the work done. I'm soooo relieved and enjoying the cold air in my Chevy.

I'm the original owner of a 1999 GMC Suburban and have only had one mechanic shop…read more In Houston work on it. Here in the San Marcos area it went completely out of me would not start all. Took it to Jay and the team at Dealer Alternative Auto Care. Was a real mystery but they figured it out. The divers Side vanity mirror cover was broken making the battery drain and on top of that it triggered the original security system (witch has been disconnected for years) to kill the start of the car. They worked it out and back on the road. Thanks again Jay and team.

Amazing service. Has done great work on our vehicles. Very quick and efficient work. Thank you!read more

My car suffered from two different accidents. The last accident was a hit & run. The other car…read moreslammed into the right side (passenger side), striking the front door, fender, and bumper. I worked with my insurance and Classic Collision's Ms. Hollie. Hollie worked with me every step of the way, updating me when needed. Hollie is professional, courteous, and friendly. I read Classic Collision has the best references and highest rating. If you are ever in need of body work to your vehicle, I highly recommend Classic Collision.

We took our car there for body work. All four doors opened before taking it in.When we went to pick…read moreit up, everything looked ok, but since my husband was coming down with a cold, he didn't check all the doors to see if they were ok. He assumed everything was alright. He brought it home early in the a.m.In the afternoon I went to get groceries.and when I tried to put the groceries in the passenger rear door, it wouldn't open. My husband took it back and the person in charge told him to call the insurance carrier and file a new claim. WHAT? They did the work, and should at least look at it. This is incompetence at its worst. It was a big inconvenience to us. We called our insurance and after repeated calls, the adjuster told us to take it to Caliber Collision and it got fixed ASAP. Take your body work somewhere else, Caliber is highly recommended

I picked up my 2013 Z71 suburban with the plan of making it into an overland vehicle…read more Nick at Straight was a huge help with the new wheels, tires and lift kit, and then again a month or so later with the performance upgrades. I am so impressed with the cold air induction and "Demon tune" that the guys recommended. I gained nearly a full 2mpg back on my fuel economy on top of a vast improvement in highway drive ability. I would definitely recommend stopping by to see them for any mods you have planned.

Excellent service, affordable prices, and they are very communicative and easy to work with. They…read morewere very nice and made me feel comfortable.