These guys have always taken great care of my vehicles! Few small things they didn't even charge me…read morefor!! Grwta Customer service

The Crew at John's Auto center were a huge help to us over the Fourth of July weekend this year as…read morewe were traveling from Houston and our car broke down near their location. They came and towed our vehicle, assisted us in getting a rental set up and on our way while storing our vehicle for us over the holiday weekend. We look forward to working with them to get our car like new again.

Don't hesitate just go talk to this guy if you need work done. He's very personable, down to earth,…read moreand doesn't beat around the bush. Straight shooter and won't rip you off. First time using him this week and it definitely won't be the last. I've found a new reliable mechanic.

Mark Wakefield was very attentive and patient with us while he worked through multiple problems…read morewith our Chevy Impala. He and his wife/office manager Kelli recently moved the business into the building right behind the Towson Ave location, doubling his car repairing capacity. Mark is good to walk you through the problem, explain the best solution, quote you a good price on the estimate, then get it repaired as promised and as quickly as possible.

They did a great job repairing my truck. Very friendly and reasonably priced. I highly recommend…read morethem.

Josh handled my claim with professionalism and expediency. He handled the insurance paperwork and I…read moregot to leave with a great sense of peace. Thank, Josh!

I went in with no appointment for an alignment! He young man…read moreat the counter said no problem! I was out in 30 to 45 minutes! Great service! Will be back there again!

Nice, honest folks who shoot you straight, never mansplain or upsell. They do a good job.read more

Back in June 2024 I brought my car in for an AC repair. They got my car repaired in less than a…read moreday, 2 months later my AC went out again. I was prepared to put up a fight and have them honor the warranty. Mike told me "I'm not going to charge you anything for it, you just had it in here" it's hard to find someone that stands behind their work. I will forever be in debt to them and recommend them to anyone I know that needs repairs.

I have used Mike's for a very long time. He has always done a great job. I did try a couple of…read moreother places in this town and have always went back to Mike. He is pleasant, does a fantastic job for anything from a full service to a major mechanic issue.

I was looking for someone to do scheduled maintenance (change spark plugs). I got seven quotes and…read morethis place had the highest price. They were almost $200 higher than the rest and more than $400 higher than what I ended up paying. Y'all need to check prices before using this company.

Purchased a tire here that I ripped on a bolt. I noticed when I did it so I drove it in while the…read moreair was leaking from the side wall of the tire. These guys are great... Great customer service every time I visit. As soon as I pulled in they jumped on the tire issue and got me taken care of. They are fast and have a warehouse of inventory just around the corner if they don't have it in stock. Sam's Club recommended that I use them one time. I've been going there ever sense.

Misrepresenting repairs does not earn trust! Definitely make sure you are watching repairs being…read moredone to ensure repairs are not misrepresented! Josh originally diagnosed my radiator having a hole, and that my oil pressure switch needed replaced, and power steering fluid out. I immediately purchased the radiator, dealer said he'd get the oil switch. Later when dealer sent Josh to my residence to get my vehicle up and running, Josh verified my battery needed replaced. Came back the next day and replaced the battery and oil switch. Showed me a valve cover gasket and said he'd be coming the next day to install it. He never showed back up the next day. no communication what so ever. I reached back out 4-5 days later asking if he was still planning to come back. He asked if my vehicle was still leaking fluids. I told him I have not driven the vehicle until I know it's safe to drive. The dealer stated he gave Josh $400 to get my vehicle up and running, checked with Josh to see what was done, got back to me and said that the valve cover gasket had been replaced. I still had issues of a bad radiator and losing my power steering fluid. I asked Josh if I could arrange for these to be taken care of. He wanted me to pay for a third diagnosis, which I agreed but first wanted to confirm this said repair of the valve cover gasket install was completed as stated, his reply "we will no longer be coming to work on your vehicle". $400 Josh got to only replace a $100 battery and a ~$15 oil pressure sensor. A radiator and power steering issues would be more important than a valve cover gasket if priority was getting the vehicle operable. So I got another inspection, the valve cover gasket was not replaced, the radiator definitely needed replaced, and the power steering leak that Josh said was just the reservoir tank was actually a cracked rack and pinion. They later doubled back and said that the valve cover was actually only re torqued, but inspection showed that the valve cover was not touched at all. This was very unprofessional and left me and my baby and daughters without transportation, and cost him and his associated dealership future money from me. Beware!

Josh from Hack It Mobile Maintenance came to my house recently to replace my brakes and rotors, and…read moreI'm really glad I found him! I'd never used a mobile mechanic before, but a friend recommended him, and the idea of not having to sit in a shop waiting room sounded pretty great. Josh showed up on time, was super easy to talk to, and explained everything he was doing in a way that made sense (I'm definitely not a car person). He had all the tools with him and got the job done faster than I expected -- and for a really reasonable price. No weird extra fees or pushy sales stuff either, which I really appreciated. Overall, the whole experience was easy, stress-free, and way more convenient than going to a shop. I'll absolutely be calling him again next time I need work done.

I started going to Bercher on the recommendation of a co-worker five years or so ago. Extremely…read morehelpful and seem to be honest. They will take the time to explain things to you and always ask before doing anything they recommend...and let you know how much it would be and whether or not you need it now before you make your decision. If you live or work downtown (I believe within 2 miles of the shop, could be wrong), they will pick up your vehicle and drop it off for you for no extra charge. I once had a flat and they actually came to air up my tire so we could get it to the shop, then they replaced it. Bought my tires with them and have some kind of insurance so none of it cost me a dime. Highly recommend.