On the godforsaken retail park that is West One, Clarks is a shining example of how to keep a shop open. However, I've never seen more than 3 customers in it at one time, so it never ceases to amaze me that it's still there whenever I go in. I wouldn't typically review a large chain like this but I do think this particular store is a little different from its high street counterparts. What I love about it is that a) it always seems to have something I want (it always seems to have summer and winter stock all year round - handy for those wintersun holidays), b) there is almost always a sale on and most importantly c) the staff are very helpful indeed. When I have been in on the off chance that they might have something I've seen on sale on the website, and the only pair they've got is a bit battered, they've ordered it for me, sending it direct to my house and saving me the delivery charge too. Excellent service, I must say. Obviously they probably do this in all Clarks stores but I always find this one particularly helpful. read more