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    Clark Joseph R DDS

    5.0 (1 review)

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    8 years ago

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    Oral Surgery Associates and Dental Implant Centers

    Oral Surgery Associates and Dental Implant Centers

    2.0
    (4 reviews)
    17.2 mi

    If I could give zero stars I would. If this is the best oral surgery clinic that Athens, GA has to…read moreoffer, then we're in big trouble. Everything was fine until Dr. Pollack BROKE my surrounding molar while extracting my wisdom teeth. He told me about while I was coming off of sedation so of course I had no recollection of it until I regained feeling in my mouth and felt the sharp edge of my tooth. Luckily, my sister got a video of him telling me and his first response was "I didn't even pull that hard, it must've already been broken." Mind you I have TWO very recent sets of X-rays which say otherwise. I already have pretty bad dental anxiety but I have tried to be proactive to try to avoid more costly and extensive repairs in the future... I called the office the Monday after my wisdom teeth extraction (which was the Friday before) to try and get some more information about what happened (and to see how they plan to repair or at least pay for the repair of my tooth) and this dude (Dr. Pollack) is on vacation. The lady on the phone just tells me to call back next week when he's back because there's nothing she can do. I call the next Monday and he is STILL on vacation!! The lady on the phone told me that he'd be back Wednesday. Today is Wednesday. I called again this morning, and STILL.NO. RESPONSE. To have caused me even more dental trauma by breaking my tooth (which will definitely need to be repaired), not check up after doing so (or have anyone from his office check in about the tooth) and have me jump through all of these hoops just to speak with him... is unbelievable. I am not sure of the type of business these people are running. The reviews SEEMED great which is why, even though I have so much anxiety, I decided to trust Dr. Pollack with my care. Looks like I was wrong to do so. This office will not stop hearing from me, and I will not stop sharing this unbecoming experience, until this situation is rectified to my liking.

    They we're really nice and they have a great sense of humor, some of the sweetest people I've had…read morethe pleasure of dealing with and definitely professional, if you're worried about a wisdom tooth removal definitely go here. Thank you guys for making such a nice appointment

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    Mollie A. Winston, DDS
    Mollie A. Winston, DDS
    Robert E. Going Jr, DDS
    Robert E. Going Jr, DDS
    Steven D. Pollack, DDS

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    Steven D. Pollack, DDS
    Aspen Dental - Athens, GA

    Aspen Dental - Athens, GA

    1.4
    (25 reviews)
    19.9 mi

    1. My appointment was at 7:30am. I arrived at 7:25am. I wasn't seen by a provider until 8:10am. No…read moreone apologized for this and the lady at the front desk even indicated that their hygienist showing up at 8am was somehow my fault. 2. The dentist, first, poked around and said that my teeth looked great, to start flossing and get more regular cleanings (fair), but that overall I looked good. 3. The hygienist came in second (by this time it was 8:15am, 45 minutes after my appointment) and poked around for about 3 minutes before telling me I had severe issues. Conveniently these severe issues (that the actual dentist didn't see after poking around) would cost me $2000. 4. They don't do a cleaning on the first visit. This is not made clear whatsoever. I would not have booked if I knew they did an "initial consultation" like a med spa. Also--if you offer an initial consultation, it should be free. It's a consultation for potential services rendered. When I asked about the cleaning, the lady at the desk said that whoever called me to confirm the appointment should've told me they don't do a cleaning on the first visit. Nobody ever called to confirm my appointment. So, I arrived at 7:25am for my 7:30am appointment, waited for the hygienist to arrive, was told one thing by the dentist and something completely different by the hygienist, and walked out at 8:30am after sitting in two separate waiting rooms for the majority of an hour and wasting my biyearly free checkup. Please go elsewhere and save yourself the stress and confusion.

    They had absolutely no concern for doing the dental work. It was just about quoting me about…read more$20,000 in dental work even though I had insurance through my job they didn't even complete the cleaning. They literally quoted me $20,000 in work and told me to go out to the office to think about it When I said I don't wanna do the 20,000 worth of work. They didn't even do the free cleaning.

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    Aspen Dental - Athens, GA
    Aspen Dental - Athens, GA
    Aspen Dental - Athens, GA

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    Clark Joseph R DDS - oralsurgeons - Updated June 2026

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