1. Clareville Distinctive Kitchens and Baths

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Brampton, ON

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Clareville Distinctive Kitchens and Baths

1.0 (1 review)
Open • 8:00 am - 5:00 pm

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8 years ago

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Cartier Kitchens

Cartier Kitchens

(1 review)

What a horrible experience once again. The first time, wasnt as bad and I was sure not to use them…read moreagain. But I gave them a second chance and it was horrible. First of all, no one can beat the price for the look. But, you get what you pay for. Cabinets are manufactured most likely in China, they are standard sizes by 3 inches and cannot be custom made. They are stained and painted here in Brampton. The installers are horrible. Always leaves with scratches and dents in my cabinets. I asked not to get the same ones, and guess what? I got the same installers 5 years apart...what a coincidence? I think not. Sales person gave me the incorrect sample door colour and so I had a few days to decide between their colour and a custom colour I was thinking about. I decided to go with their standard colour and emailed back the signed papers with the name of the colour we had discussed and so I thought it obviously was that door sample given to me...I mean why else give me the door sample for colour comparison right?? So for 1 month i took this door everywhere and colour coordinated my entire house, paint, trim, tile, hardwood, counter, and backsplash. Finally the cabinets arrive and its not the colour of the door sample given to me!!! Its their colour that we talked about, but not the door sample given to me as the mentioned only colour we had discussed. So they realized their mistake and at first was willing to take it back, but I let it go at first thinking it would work, but later realized it just wouldnt. I would need to change the entire design. So, final was, they were willing to take just the doors back and repaint them, but i would have to find my own painter to spray paint what was left behind, trim and base and kickplates. I would be paying out of my own pocket for this. So I found a painter, but they needed to know exactly the paint colour/code/formula/ and sheen required. Usually this can easily be provided, or some companies offer to sell their paints to you, but not Cartier, they backed me into a corner, and would not provide those details, as if it's such a huge secret. In the end, I had to pay out of my own pocket thousands of dollars to have it repainted to the original colour required, the colour of the door sample given to me. Horrible customer service! Extremely stressful, I dont think anyone deserves to encounter this issue. They seem a bit rude when you have to tell them they made a mistake, and of course pride comes in. But for goodness sake, correct it! We're not talking about 100 bucks here, its thousands of dollars. I know now for sure I will never use them. I will never ever recommend them. I will never use them on another house reno or house flip. I will ensure I explain in detail to many designers and real estate agents my story to ensure no one else has to have a bad experience with them.

From the owner: Cartier's team is committed to providing professional services in both the residential and…read morecommercial arena. For Cartier that commitment to quality means not only fulfilling clients' expectations but exceeding them. Our manufacturing facility uses the most advanced technology alongside skilled craftsmanship to produce beautiful kitchens customized to your tastes. Our factory direct showroom has stunning displays from office kitchenettes to luxury estate kitchens in both modern, transitional and traditional styles. Our manufacturing facility/head office is located in Brampton, Ontario, west of Toronto. Since opening our doors we have prided ourselves in working with the most knowledgeable and skillful people in the industry. Our team of skilled kitchen professionals have more than 85 years' combined experience in making your dream kitchen a reality.

Brampton Kitchen & Cabinets - Gorgeous Basement Kitchens

Brampton Kitchen & Cabinets

(5 reviews)

$$

My family and I have been a long time customer of Brampton Kitchen and Cabinets. They are a…read morereputable company and are well respected within the industry. They have provided me with outstanding service and are current and up-to-date with the latest designs and trims for kitchens, cabinets and vanities. As soon as you walk into the showroom you are greeted by the staff and receive a customized consultation. They have an extensive list of granites and quartz to choose from and the color selection is amazing. What I personally love about Brampton Kitchen and Cabinets is that they listen to the customer. After getting an understanding of what my budget was and what style I wanted they showed me my options for style, color and design. They completed my kitchen and washrooms in my 5000 sq. ft. home, and remodeled my sisters kitchen and washroom in her condo. No job is too big or too small. I have used their service multiple times and I am always happy with the service that I get. If you are looking for a place that works around your budget, style and time, this is the place to go to. I tell all my friends and family to go here when re-modeling. They are professional and courteous. Your cabinets, kitchen and bath are an investment. Save your self the headache and nightmare and go to a company that knows what they are doing. You can trust that Brampton Kitchen and Cabinets will perform the best detailed job possible. I guess repeat customers and positive word of mouth marketing is why they are reputable and in business since 1989.

Worst experience ever!! Too expensive for the quality of work they give and do !! Our experience…read morewas very disappointing. They send a designer 3 times and they still got the job incorrect. They design our kitchen without taking inconsideration our current outlets!! When they come to install the cabinets they cover our outlets and made holes inside the cabinets to have access to our outlets " how stupid is that " how were we to use the outlets ??? Once I notice that, I called the office at which it was made clear that it was an error. They wound secs someone over to remove the cabinets. And promised they would place the cabinets with the holes. Now I had to get an electrician to move my outlets to commentate the new cabinets. A charge we weren't ready to occur ($1800.00) if the designer did his job correctly and design the kitchen using our outlets everything would have been done in 2 weeks top. The job took 6 weeks!! Once we had the electrician move things they send the installer to install the kitchen cabinets. But instead of installing new one as promised by several people, they installed the old damaged one and had someone come in to place a piece of wood to cover our cabinets!!!, when I try to call and complain about our problems they blame us!! I would never recommend anyone to them!! They are not as professional as people say!! Maybe it has something to do with the culture. I am sure if we were from the same background and spoke the same language, we may had better service and got it for a lot cheaper then what we paid!! And got better respect!!!

Clareville Distinctive Kitchens and Baths - contractors - Updated November 2026

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