It's a pleasure to be treated so kindly and professionally -…read more I highly recommend Stephanie for her excellent service and caring approach to you as a person in her care.

Stephanie, the owner, is so kind, amazing at what she does (laser hair removal, electrolysis,…read morewaxing, sugaring, skin tightening, skin tag removal, cellulite reduction), and SO GENTLE. My sister and I have never had such low-pain hair removal. Stephanie is thorough and very natural with eyebrow shaping. She always finds the time to fit me in, even if it's last minute. I'd never go elsewhere now. *bonus: free parking

I'm a trans woman and I went to Confident Image for Electrolysis to treat my facial hair dysphoria…read more Both France and Oleksandra are some of the kindest and most supportive people you'll meet, and I absolutely recommend here as the #1 place for Electrolysis in the Niagara region! I would drive here all the way from Fort Erie because there was no comparable practice anywhere else across the entire region! Oleksandra was the main person who treated me and she made me feel very comfortable and never once made me feel bad, and the treatment held as little pain as possible with Electrolysis! Electrolysis is even a great price here compared to other regions. I had to stop going due to moving back to London Ontario, and I'm really going to miss going here. If you live anywhere within a 40min drive here, this is 100% the place to go for electrolysis!

We LOVE LOVE LOVE Alumier! It's the BEST Sunscreen we have…read moreever used!! It keeps our fair skin protected all year round. ‍It works great as a primer under my foundation and doesn't even trigger my rosacea! My daughter uses it by utself and it leaves a light pinkish pearlescent sheen that makes her skin glow! Thanks France for the excellent recommendation! France is such an authentic caring person who is very gentle and professional. She also permanently removed a few rouge chin hairs of mine that were troublesome. I highly recommend her products and services!

I get microneedling and brazilian laser hair removal and have been loving the results!read more

From the owner: Offering affordable laser hair removal, microneedling, IPL skin rejuvenation, chemical peels and…read moremedical grade skin care. All services provided by experienced and professionally trained technicians. Bundles and packages available to save money!

Got my lips done by Nicole, she's ammazing! Also as o got 30…read moreunits of Botox. I had responded to a Facebook ad. Love and recommend this place to everyone:) Staff is super friendly and makes you feel super comfortable:)

I had an incredibly frustrating and disheartening experience with Skin Vitality in St. Catharines…read more I went in for a consultation March 21 2025 for lip filler and was offered a "zero money down" payment plan through Affirm. What they NEVER mentioned to me was that this plan is non-cancellable. The lady never discussed the refund policy, exchange policy...nothing! I was guided through the Affirm setup on my phone right there sitting in her office before signing any paperwork and then handed a document flipped upside down, told to sign it--no explanation, no transparency. I take responsibility for not reading both sides of the paper, but their approach was clearly designed to rush the process. The entire sale felt very pressured and rush and they left out vital information. Only *15 minutes* (literally!) after leaving the clinic, I called to cancel because I felt overwhelmed and realized I wasn't ready to commit to lip filler. I've never had anything done to my face, and the anxiety hit me hard. At this point, no payment had been processed and no service was rendered. Still, they absolutely refused to cancel the Affirm contract. I've gone back and forth with their patient care team and Sarah Papageorge, and there has been zero empathy or flexibility. They continue to insist that I signed and must pay--even though I reached out immediately. The only option they offered was to use the credit on a different service, which I do not want. I don't feel comfortable having anything else done with a clinic that treats people this way. The fact that they have no refund policy and refuse to work with Affirm to cancel a plan when no services were provided is appalling. This situation is absolutely ridiculous! I filed a BBB complaint and Skin Vitality gave a generic FALSE response saying things about the contract that were not true and stated I was verbally told about the cancellation policies which I was not! It was never mentioned in the consultation! Also, I advised them that I confirmed im pregnant and can not safely have anything done and they have completely ignored that. Never acknowledged it! What type of business refuses to look at a client case by case and make reasonable exceptions? Im in disbelief and appalled. Look on BBB and there are several other complaints about this payment plan and how people are locked into it without any exceptions. They clearly care more about profit than people. I would strongly advise anyone to steer clear. Their customer service is cold, dismissive, and completely lacks compassion. Avoid Skin Vitality at all costs.