They were very helpful with everything. It was very fast pick up for us and no problem while dropping off the car.

I rented a car in May 2024 and they gave me a car with severe safety issues. When I first took the car, the left rear wheel was punctured. They merely put air in it and assured me there was no problem, claiming the car had a spare wheel in case of emergencies. Within a day, I had to stop at a gas station to refill the air in the tire. That very night, the tire exploded. Despite numerous attempts to reach them, nobody answered my calls. I had to call a tow truck at 3 in the morning and take the car to a tire shop, paying out of pocket for both the tow and a new tire. When I returned the car and showed them the receipts, they refused to reimburse me, despite my having insurance. They claimed I needed their approval before spending any money. When I insisted on getting reimbursed, they stopped answering my messages and emails altogether. read more

if you value the safety for your self and you family never book with Cizgi. You will be risking your life booking with this company giving you extremely dangerous vehicles. Where to start with how bad this car rental company is, this is one of the worst car rental experience I have ever had with any rental company. First they made us pay asap, after the payment everything then goes downhill. The negative reviews are genuine they gave us a dirty vehicle and worst of all they gave us a dangerous vehicle it could cost myself and my parents life's it isn't worth saving or skimping on deposits for the sake of danger to your life something I will learn from in future. We were driving and the smell of diesel was coming from the car we looked underneath the car and it was pouring diesel out of the engine. It was clear the engine was knackered we hardly even drove the car. It was so bad we could not drive the car and called the customer support, the customer agent, he said he will send out someone to pick up but he sent a tow truck just to pick the car up he didn't consider us or our bags nothing was just concerned about their car they couldn't care less what happened to us as long as the car was picked up safely they were happy. We ended up just paying for our own taxi left stranded at the petrol station this is extremely unprofessional with no care for the customers. Things to learn from for us just pay the deposit and book with a reliable and most important a SAFE company i definatly don't recommend Cizgi I would stay far away they will ruin your holiday We ended up missing our flight it cost us huge money to change the flights last minute this was a disaster and one of the worst ever customer experience I have ever had. If anything happens to the car mechanically expect to receive absolutely no care for you as humans and customers. read more

Worst rental car company ever. Booked 3 cars in 3 locations (Istanbul, Izmir and Kayseri). Istanbul has downgraded our car at the same price, Izmir canceled and then said "where are you?", they found a car after we booked from another company. And Kayseri cancelled the reservation and couldn't get us a car. DON'T rent and if you do, go with a plan-B and book from somewhere else too. read more

Cizgi Car Rental advertise that no deposit require when you book and you pay when you arrive and collect. I booked a car with Cizgi car rental then they surprised me a day before my travel to Adana from the UK that I have to pay in full if I want the car which I refused to do so. They are very unprofessional and has no respect to their customer. They left me in a big mess. Avoid read more

One of the worst rental companies you can encounter We booked a car with this company around more than 2 months ago for our trip to Antalya that started on the 9th of September 2019, 2 days prior the trip they called us to confirm our trip, we really thought that it is a professional company and then we arrived to discover that it was nothing close to average. Our booking was for a SUV car mainly dacia or same category if the dacia wasn't available, as we were 4 adults and 5 big bags. The company had a citroen c4 ready and had no other options, one of the staff was veryy rude while the other was very nice, the operator didn't even try to solve our problem, and his answer was i have no car sorry, all of this happened after midnight hence we didn't even had any other option, but to be fair they offer a 4 dollars discount, yes 4 dollars, they messed with our trip and that was their solution I advise not to even think about this company read more

We did reservations one and half months ago. Only 2 days before our holiday starts they canceled our booking because of they overbooked !!! Such amateur and irresponsible company ! - Tam 1 bucuk ay oncesinden rezervasyon yaptirmis olmamiza ve telefonla da defalarca onay almamiza ragmen tatilimize 2 gun kala, olmasi gerekenden fazla rezervasyon yapildigi icin rezervasyonumuz iptal edildi.. 2 gun kala ! Tamamen sorumsuz, insanlari magdur edip bunu onemsemeyen bir firma ornegi.. read more

I was happy . There is no lie all excellent . They fallow what they promise . Prices are the best among the rest .

I would like to leave a response. I came to Antalya and decided to rent a car. I saw a branch of the company Cizgi Rent a Car at the airport. The slogan of the company was "Each and every customer is an individual." I liked it. I took a car for 28 days, paid it all in the amount of 980 dollars and everything would be fine, but by force of circumstances I had to return the car before the deadline, 8 days earlier, and therefore asked the manager to keep unused days until my next visit. To which he received the answer: "We can not help you. If you return earlier than the time, the funds will not be reimbursed. " But I did not ask to return the money, I just asked to keep the days that have not been used, the fully paid days. To which he received an answer that such an option is not provided for by the company, but they are ready to "make concessions" to me and save 5 days! That is, the option is not provided, but they will save 5 out of 8! Why then not completely save the whole term, why leave the disgruntled client for 105$ out of 980$? As a result, did not come to any agreement, I was dissatisfied, the money burned, the mood was spoiled. The slogan of the company needs to be changed to "Each and every customer is not an individual. Each idea is not important, any problem of customer is shouldn't be solved" Never again will I use the services of this company! read more

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