Hey, this place is cool and all, but to see a doctor, OMG, it takes forever!…read moreI would understand if the place is full and there is only one doctor running room to room, but with just 5 patients? Come on! So I wonder is it a faster process in the morgue? But when they get you, the do a great job, but turtles are faster.

I guess I'm one of the lucky ones. Have been to this office twice & both were very good…read moreexperiences. The first time I was there was Christmas Eve when I had the flu. (I was so grateful they were open. What medical practice is open Christmas Eve?) Can't remember the name of the PA I saw at that time, but he was very knowledable & pleasant. The wait time both times was minimal. Office staff helpful & professional. Today I saw Dr. McClendon & both my husband (who was in the room with me) & I thought he was terrific. He explained everything in very easy to understand language. He answered all of our questions. Great bedside manner. Never felt rushed. Am thankful that when you get sick on holidays or weekends, Throgs Neck Walk In Urgent Care is open. It beats the heck out of waiting hours hours in an Emergency Room.

First time at a clinic ever. Lady at front desk is lovely, overall staff is alright. The people who…read morework on the phone system lack knowledge on the department they're supposed to be specialized in. Hung up on me immediately or transferred me to different person within the same department. Ended up being hung up on without any answered or solutions to my concerns and questions with an attitude about a bill that seems very off. I should've believed the reviews.

ugh, this place. I went for a COVID test since Jacobi Hosp. stopped taking people and I needed it…read morefor my job. It was the worst experience of my life. the first woman stuck me wrong drawing my blood. first she tied the tourniquet wrong and then she went in my vein wrong bc when she attached the vacutube to the butterfly the blood wasn't moving. I also knew she made a mistake because she said, "uh oh." I told her she was hurting me to which she promptly removed the needle (with the tourniquet still on). second guy did a marginally better job. he drew it from my hand and was having issues getting the blood as well. my hand was swollen the rest of the day. it was traumatizing I will never go there again.

Rosey and Dr. Tristian were amazing! Efficient and…read moreprofessional. Dr. Tristian and his staff are always accommodating and I appreciate your care! Thank you caregivers

A great location! Featuring Dr. Charmain Cohen, endocrinologist. She has an expertise of care and…read moreis fully committed.

The good - It was in our neighborhood…read more - It was empty. No patients. - They report that they're a pediatric urgent care. - They confirmed that the guardian that was present with infant was the parent. - They asked for the reason of the visit. The bad - Infant came in with a fever of 101.8 (rectal). No medication given prior to the visit. - Took over an hour to get seen by the provider. - Checked infant's temperature through forehead thermometer (97.9) - The Medical assistant (M.A.)/front desk asked the mother to swab the infant instead of taking the initiative. - The M.A. was on a personal call throughout the visit. - The scale to weigh the infant was broken and they did not ask the parent for infant's last weight. - Didn't ask the parent for medical history/allergies. - The Medical equipment were either missing or broken. I.e. (Otoscope, infant scale, stethoscope). - Medical supplies scattered everywhere. - Gloves worn all over and not changed. - No soap available near sinks to wash hands. - M.A. waited for parent to pay the co-pay before giving a statement about recommending going to the emergency room instead of being there. (A statement stuck behind a pay wall.) - Lack of an exam. "Medical provider" (did not introduce herself) came in the room. Parent stated it was a fever. The "provider" reviewed her chart. Sees that infant has a fever. Anything else wrong with the infant? Parent brought up the ear discharge. No Otoscope to use to inspect. Shined a light to the ear. Observed the infant's ears from a distance and determined ear infection. When asked if she is going to examine the ear; "Provider" admitted that they don't have the means to do so. Parent observed stethoscope around "provider's" neck but she did not listen to infant's heart or lungs. "Provider" stated that they will send antibiotics and Tylenol to the pharmacy without asking about allergies or verifying weight. The medication dosing/schedule was not clear. The ugly - Everything

Unprofessional and mostly uninterested in helping in general. Only interested in taking my money…read moreafter my two visits. Second visit was a follow up to see if the medication was helping. Sat in the waiting room for 10 minutes to tell the doctor my condition didn't improve and then have her say: "Well there is nothing else I can do for you here, I'm going to get you a referral." Waited 5 minutes for the doctor to say "I don't know a specialist in the area. You should take this referral and call your primary care doctor for a specialist" When calling yesterday to settle my 150 dollar payment for the first visit I was informed I was being charged an ADDITIONAL 150 dollars for the doctor telling me she can't do anything else and to call my primary care to get the name of a specialist to use the referral. What's worse is the person over the phone was very dismissive when I asked about the charge for the second visit. He went on to say that he'd just charge me fully for both visits and I could call back on Monday to talk about the second charge. Definitely won't be returning to this place. For anyone needing to just go back for a follow up and possible referral see if you can save yourself and use phone or email I'm not unruly, 150 for the first visit is fine. There was time and effort put in by the doctor but being charged another 150 for my second visit given how it went is absolutely ridiculous If the payment gets adjusted or refunded in fairness ill change this review but until then I think its crazy how things are run at this place.

Hi I went to see Dr. Balu the Chief Physician and his so pleasant always professional staff. Dr…read more Balu took such good care of me today . He made me feel special, he heard my complaint and took care of me like a baby!!!! Thank you for making me feel better, thank you for working in my community! You and your staff I can always count on ! Have a fantastic weekend stay blessed!!!! Thank you Urgent care ! Thank you again Dr. Balu

A community clinic, not too far from several other Essen owned locations. They have a clinic…read moredownstairs and an operations division upstairs. Great place!

Untrained receptionist, Rude doctor They treat you as they…read moregiving you a favor will not recommended

I'm writing this review on behalf of my mother. My mother went this morning to this urgent care…read more The doctor or NP, not sure what her title was- was absolutely terrible. My mother said that she never encountered such a rude medical "professional". She was argumentative, combative and ill-mannered, right from the start. My mother said that the lady arrived late to work and came in mad. She did not want to be there and flat out told my mother she doesn't want to help her, and can't help her. She even had the nerve to accuse my mother of being argumentative, but all my mother wanted to do was give her a little background about what made her come in today, but she couldn't do any of that because this "professional" kept interrupting her. This medical "professional " said she doesn't want to hear her history, doesn't have time to hear her story and just wants to know the reason why she is there today. My mother said that this lady kept cutting her off and wouldn't even let her speak. My mother had to tell her about the history of why she's there in order for the doctor to give her proper treatment. Well she never got any treatment. How is any of this acceptable?? This lady then had the nerve to storm out of the exam room and then another nurse or assistant came inside and told my mother she should go see her primary instead. The whole point of my mother even going to the urgent care was because her primary was unavailable this weekend. After all this, the front desk told my mother that they will not be charging her for today's visit since no one was able to help her. Let's see about that. My mother has been there several times before, so that's why she came back to this urgent care, but she said that this doctor or nurse practitioner that she saw initially today might have been new because she doesn't remember ever seeing her before. For this urgent cares sake, I hope they let this woman go, and she clearly needs to change professions or maybe seek her own professional help before returning to serve the public. Unbelievable. I am appalled and disgusted. Stay far away from this place.

Scheduled an appointment with an actual office worker (not an answering service) and they told me I…read morewas able to come in an have a procedure. I arrived 30 minutes before my appointment was called in an hour and a half later. Not a huge deal. Then I'm called and told they can't do the procedure until they know of my insurance approvals it. I checked online and it's covered but they need approvals. So coming here has been a waste of time and money. They are disorganized and the place is a bit dirty. Not returning to Essen Health.

This place is a complete waste of time and I think a bit racist to be honest the doctor doesn't…read morecare about you and nobody in this place can draw blood correctly they need to replace this whole staff to be honest oh this the urgent care part

Had my kids here for over 4 years and got tired of their staff. They give me hard time getting…read morethings done and even care quality is not the best. Rude staff including the some nurses

Dr. Posner is excellent its all the other stuff thats a nightmare I had a wellness check at 10:40 I…read morewas there on time office was rall plexiglassed up with lil sign saying be right back I walked around looking for anyone found worker for Dr. POSNER IN A DIFFERENT AREA she told me she is working both areas she is a nice efficient worker being used by Monte due to that she tells go on other side ufor Dr. dont know why I was there till 1:40 considering there were was nobiody there but I asvcthen my x-ray paper came filled out wrongnhad to wait for that to get fixed only when I asked for my co pay back I was leaving did woman say I will call dr. the person doing x-rays in radiology TOM was so nice he said just wait few mins. when I told woman I was going to look for DR. get this paper corrected did she decide to look at computer & foind corrected paper Tom came over I got X_Ray & left THanks Tom you made my day all workers should be so nice.

Their Eastchester Rd Bronx location: Professional staff but if you need a COVID test I'd suggest…read moreJacobi or elsewhere so you're not waiting 2wks or more for results. I was told when I made the appt results are usually in in 3-7 days. After a wk I called back, still no results and they told me 7-10 days is the normal time frame. Called yesterday and they said not until Friday. I work in healthcare and cannot return to work without my results. My fault for going to a stand alone Urgent Care b/c whatever lab they use "are backed up." Might want to change your voicemail to say COVID results can take up to 14 days and not tell people when they schedule something else. Also they have a very small waiting area and patients were walking up to check in and pulling down their masks without being told they had to wear them in a medical building. That is what troubled me the most. I actually had to step outside bc I did not feel safe in their waiting area, especially experiencing COVID symptoms. That is NOT SAFE for me or anyone else. Your review of Center For Human Reproduction

This agency is the worse. My mom was getting services at home, initially everything was fine, they…read morewould call to set up appts. would call before arrival time but that was short lived. They would then show up without a scheduled appt. not calling in advance, showing up once and told my mom that she had to see them, or not keeping appts. I've tried several times to speak with a supervisor or manager but to no avail. I've also asked that my mom's case be closed also to no avail. These people are so unprofessional and I no longer want anything to do with them. Also don't waste your time trying to contact them because no one will answer. Stay away from this agency, NOT GOOD!!