FOUND THIS ON THE NEW 02/19/2020
DETROIT - Help Me Hank came to the rescue of a Detroit family who said a management company ignored their repeated calls about seniors living without heat in the middle of the winter.
The residents have been living in a cold rental home since October, so Hank Winchester went to the management office looking for answers and to make sure the heat was turned back on.
Shelthia Clay said her elderly parents rent the home. She said her family usually likes spending time at the home, but with the frigid temperatures, it's been a challenge.
The family has complained to the management company, which promised the furnace would be fixed, Clay said. Crews came out to make repairs, but they never got the job done, she said.
Crews left the furnace exposed, creating a potential danger in the basement, Clay said.
Hank paid a visit to City Management Group, the company that works with the homeowner and manages the property. He told employees there that the furnace had been broken for months and needed to be fixed.
This week, Local 4 returned to the home and found the repairs had been made. The heat is back on in the home, so the family doesn't have to worry about frigid temperatures outside or inside. read more
