Pretty unprofessional. I'm a company owner who was calling looking for a vendor to have my…read morecustomers picked up by and they started off the conversation pretty argumentative, then after getting an actual quote, they were supposed to set up the ride and they just never called me back and when I called them, they kept sending me to voicemail. I'm not sure if the dispatch was having a bad day but this was a very bad encounter.

I called City Cab at around 7am to schedule a ride for 9am. The driver showed up about 5min before…read more9am and called my cell to let me know he was outside. Upon meeting him outside I discovered that he does not take credit cards, a mistake on my part as I had called other cab companies beforehand to compare prices and some of the other guys did take credit cards. He didn't have any problem stopping off at a gas station on the way so I could use the ATM. I arrived at my destination without incident and all was well. Even though there wasn't anything special or eventful that would make me go out of my way to rave about them, the simple fact that it was uneventful and the driver being on time and polite was plenty to appreciate.

We called Chaney for taking our boy and his friends from the university to the place they wanted to…read morego to for the weekend. He reassured us that he will drive them and back safely; the rates were on par with others. He surprised the boys with a limo to and fro, and they went in full comfort. The best part was he called us up once he dropped them off, and it was such a relief. The prices were pre-decided and there were no surprises. Would definitely use this service in future.

The driver kept repeating "I hear so many Uber drivers can't even speak English." I can't even…read morecount how many times he said that during the car ride. Plus, there was heavy cigarette smoke in the car. I don't think he even realized I was foreign myself or he wouldn't have been repeating that. I don't know, it was just so weird. That's straight up racism. Crazy.

I use cabs several times a week to get to and from work. I always call A2B because there is one cab…read moredriver in particular who is kind and accommodating. But nearly every time I call, I schedule a cab at least an hour ahead as to avoid wait time. They are always at least ten minutes late, which in turn makes me late for work. I hate being the person to complain, but I have been late to work so many times and today was the last time. I called for a cab at nine, to show up at eleven thirty. By twelve thirty, they still weren't here and when I called kept saying ten more minutes. I won't be using A2B again.

We've used this service a couple of times now and have been very happy with them. They were quick…read moreto arrive, very friendly, and didn't try to rip us off. Special thanks to Andrew and Hannah. We felt safe ant comfortable in their care.

Love this service for seniors like me! A very dependable, friendly and safe alternative to Uber and…read moreLyft. Transportation is super easy to schedule and to make scheduled appointments ( just book ahead if you can), to run short errands around WL and Lafayette locations for seniors who don't have the ease of driving. No other service like this that is personal and caring. This is on my Go-To call list! So glad I found this service.

Failed to pick me up for important appointment, so procedure cancelled! I would strongly suggest…read morenot to use this service.

Luis went over the top and out of his way to make sure I made it to the airport on time. Even…read morescheduled with time the night before to assure me all was going to go smooth. His rates were very fair and the ride was nothing but laughs!

My car broke down on 63 north coming back from Indiana State at 10:30 p.m. it was cold, it was…read moredark, and I needed help! I was refused service by State Farm, there was no Ubers in the area, but TROT drove 60 miles from Morocco, Indiana to pick me up and take me another 70 miles home to Rensselaer! Total life savers! I cannot thank them enough or recommend them more!

The owner closed the business and has retired. I talked with him yesterday. I appreciated what he…read moreoffered over the years.

1 star for the quality of the car- the driver was very friendly and professional and deserves 5…read morestars. Website shows a Lincoln under Fleet and is described as "luxurious fleet of vehicles," and I was picked up in a black Impala Sedan that had crumbs in the seats and a trunk dirty with grass. I talked to the company owner who insisted the Impala was a 2020 and nice car, but I use airport service often and this was not an acceptable vehicle for this type of service- it did not have the feel of a high end, luxury vehicle inside, both in the quality of the interior nor the ride. I would recommend using another airport car service company if you are looking for the "luxury" experience this company claimed to deliver. The owner did apologize but did not offer anything further to compensate for the experience.

Got me to airport on time when Uber and Lyft were too cowardly to pick me up. Clean and friendly!read more

The drivers are awesome genuine people and pretty efficient they drive safely communication skills…read moreare first class James Wilson is the best driver so down to earth

Man long wait time and high price what the hell wish we had lift around here I might just start my…read moreown cab company if this is the only thing provided around here and then it's not 24-hour service that's a joke

Thank you so much, you definitely went above and beyond. You made this such a special night for My…read moredaughter and her Prom date. I greatly appreciate you accommodating the changes we made the day of without being frustrated. Will definitely use your service again for any special occasion and recommend you to anyone needind that special ride for an occassion or just fun. Thank you The Barber & Johnson Families