I mean, I don't know. This is such a neat place and I really wanted to give it five stars. My…read moreboyfriend and I come here every time we are in town, as he grew up playing pool and darts at this establishment so it's very nostalgic to him.
One night we had a brand new server, which is totally understandable and we were very kind despite the fact that we had no ranch, which we ordered all of our food to go, and each ordered two meals because we were going to hunker down in our hotel room the rest of our trip as we had a Jacuzzi suite, we also didn't get silverware somehow. I ordered the crown peach with ice tea, which I had already drank two of, and somehow that third round I ended up with I believe a Coca-Cola with peach crown. I haven't had that much sugar in a single beverage in years! It was pretty brutal but service was so spotty I figured it would be best to just drink it. It was interesting because I ordered a buffalo chicken wrap with grilled chicken and it honestly, I had half grilled chicken and a half breaded fried chicken. I mean it was super tasty, don't get me wrong, but maybe they ran out of grilled chicken?
The next visit we had a double date with friends. We were assigned a pool table that had a loaded table that looked like it had four people who had multiple beverages each and full meals and had left all of the dishes and glassware and half eaten food on the table when I left. The table had yet to be cleaned. Thanks, I don't think it was clean the entire time we were there. So we were assigned the pool table right beside that particular table. We wanted to switch, and they assigned us get another table next to a high top that had glasses in it which had been drank out of, abandoned, but not cleared. Third time was a charm, because we just took whatever pool table we felt like taking at that particular moment, and set up shop right there. The guys played pool while us girls chatted. Maybe it was karma or retaliation for not playing at our assigned table but it was very apparent the others were not ready as the tables next to them were dirty. It was at least 15 minutes before we decided just to go to the bar ourselves and get drinks. I had ordered a corona light with lime and then were told that there's no fruit, but I kind of didn't want to drink the beer without the lime and I mentioned that to the bartender, but he just stared blankly at me so I ordered another beverage as well, and purchased the beer, which ultimately I did end up drinking later on due to the poor service. I get it that the Fruit is due to the Covid and I very much appreciate the attention to this concern from the business. But as a previous Bartender, I would've either offered it on the house or taken the beer back and served it to one of my regulars on the house and not charged me, because we had never touched it, it was on the tray the server had prepared for us to carry our own drinks out with, because there was no wait staff helping us. Keep in mind, there were waitstaff milling around, but for some reason they did not come over to us.
After we got our drinks we went to continue playing pool and chitchatting. Our waitress came over and gave us menus and asked if we needed some time and I said yes about 10 or 15 minutes. 10 or 15 minutes later she did come and ask if we were ready, and we apologized very nicely and said no we were just catching up as it had been awhile since we'd all seen each other, how about another 10 minutes. I swear it had to be at least another half hour later that she came by, and we ordered.
Everyone's food looked good. I should've stuck with previous orders such as a chef salad I had before, and the spinach artichoke dip. All of those were amazing. I ordered nachos and I don't know if they were just a grease ball! Huge portions, but very limited toppings for so many chips. There was barely any queso on the nachos and they were just so so greasy. I ate a few of them but honestly I was pretty miserable the rest of the evening. Others at the table helped me eat a little bit of them. We had to go up and get our drinks all night, and maybe that's normal, but only once did the waitress bring us our drinks. Putting two and two Together as I write this, the waitress did mention that they were out of chicken.
We are totally coming back again, but I don't know that we will plan to eat another meal there. Maybe it's standard practice to have to go to the bar to get your drinks, and maybe we had just been spoiled by super stellar wait staff before, but it would be good to know what the expectation is so that we can make sure to rate the business appropriately.
Kudos for the hand sanitizer provided! Also great to see tables blocked off to enhance distancing.