Have had a great experience with Mountain Valley. I prefer local financial institutions and they…read moreare on my recommended list. It's worth giving them a call and see what they can do for you.

do not trust this company or the management at this location. They are dishonest and untrustworthy…read more They do not do things They mistreat their employees and ignore their complaints. and many of the employees miss money and frequently displaced it where it's missing at the end of the day management does nothing to correct this except give them a slap on the wrist don't do that wife was recently terminated from her position for violating a policy, but as she stated in her exit interview, she was trained and was unaware that it was wrong. She worked there for one year and never had a ride up any disciplinary action and instead of trying to correct the behavior they let her go. I believe that this is due to the fact that she is seven months pregnant and the company did not want to pay for maternity leave. I am considering a wrongful termination suit due to discrimination against her. This is your warning do not do business with these people your money is not safe here if they treat their employees this way how do you think they're going to treat you as a customer?

They just aren't 100% honest. The extra fees stink. The website stinks. Behind the scenes stinks…read more Their consideration of staff stinks. It could've been a lot better there if they were more efficient and had better common sense. The majority of customers in town after giving them a try, don't like them. I can't in good conscience support them anymore and detest how they have treated the staff they acquire.

I have banked with Bank of Cleveland for decades, which bank was recently purchased by Builtwell…read moreBank. Change is usually not easy & I was already stressing over having to update all of my accounts with the new account numbers & was also stressing about what else would change. I wrote an emotional letter to Builtwell Bank on their website on Wednesday last week. On Thursday morning, I received a phone call from Brian Hood (Builtwell Bank) who talked me down off the ledge. I have had conversations with Bank of Cleveland personnel who have elected to stay on with Builtwell & with personnel who have chosen to retire. Everyone tells the same story about what a great bank Builtwell is & made suggestions about utilizing services that Builtwell Bank offers that will simplify my banking experience. Builtwell Bank is demonstrating that while things will be different, my experience with them will be good & that they are focused on reducing my stress by offering services that add value to my life. The quick response to my missive was very timely & my concerns were all addressed. Five stars. Many thanks Brian Hood & to a bank that values relationships & doesn't run from difficult conversations.

Crystal is the absolute best. She makes it very easy to solve problems and work up new loans! I…read morecannot thank her and CBCTFU enough for all the help over the years.

Been working with Brett for over 5 years for home and auto insurance. 100% professionals with great…read morecustomer service. Highly recommend.

Excellent, personalized service. Thank you Ande and Tracy for your expeditious assistance.read more

Reed and Bryce Hooper are the best in the biz! They're professional, incredibly knowledgable, and…read moreexceedingly helpful. They provide the highest quality customer service. What some companies would consider "above and beyond" is Hooper Insurance's baseline. They provided me with clarity and carefully guided me through the entire process with unwavering confidence. 1000/10, would HIGHLY recommend!!

Many thanks to the whole crew out of Nick Smiths office. Of special note is the agent I personally…read moredealt with, Ms. Jaclyn Saunders. She made what is normally a thorny process, smooth as silk! Had what I needed in short order at a good price. We all hate complications and this transaction yielded none! Lots to be said for that! Once again, my sincerest thanks to the Nick Smith State Farm crew and especially Ms. Jaclyn Saunders.

Best insurance agent out there! He is the most respectful, nice, and helpful person out there! He…read moreis grateful for all of his customers!! He helps make smart decisions about their insurance and financial service!!!

Alaina was super, super helpful in helping me get a great bundle deal for auto & home. She really…read morehelped me understand everything about the policies and was super patient in explaining all of my questions and concerns. So grateful to be able to find a great insurance policy that fits within my goals.