A checking account was fraudulently opened in my name and they refuse to close the account unless I…read moreprovide them with my Social Security card, my Social Security statement and lots more personal information. Why would I do that when they have already shown their security is woefully inadequate? I provided with my Real ID Driver's License so they have proof I am who I say I am. I have reported them to the FDIC and the Office of the Comptroller. It's no wonder they have a 1.06 rating with the BBB. Run far away from this bank. There are plenty of other banks who are respected and responsible.

The interest rate for my used Ram was very good compared to others…read more I have a 5% loan for a 4yr old Truck. Their website is easy to navigate and you can make "Principle Only" payments also which was very important to me

The BEST and EASIEST auto loan EVER. Applied for a used truck loan online…read more Drew called went over a few details, sent my loan to underwriting and had my loan approved and funded quickly. Outstanding job Drew!!! I've been with Meritrust for over 5 years. Honestly, I couldn't be happier and highly recommend Meritrust.

Never have I ever delt with such horrible people! I…read morerefinanced my car loan here and opened a credit card which THEY DID NOT EXPLAIN TO ME AND MAKE SURE I FULLY UNDERSTOOD THAT MY CAR WAS USED AS COLLATERAL FOR THAT CARD!!! I only found out a couple months ago as I tried to pay down my car loan with some extra money and they made me apply it to the card first. I tried to work with one lady, but I just couldn't make the min payments she wanted so I'd send what I could, and she would call and text me and was super rude and unprofessional. So I stopped communicating. Next lady seemed nice until I again couldn't send in what she wanted. If I have to choose payment on the credit card vs payment on the car loan, I'm choosing the car loan. I was told "how else are we going to get our money back?" And also told "If you can't afford the car then give it back". This was said as I tried to explain to her that I am in a financial crisis and struggling hard and I was crying like a baby (embarrassing) but I've been making sure to pay on the car loan as I need the car for work. I also only owe $900 or so on my car loan right now, and I just received a letter saying I have to pay the credit card in full right now, which was about $2K but now is $3K because of interest and such. Discover Card stopped interest on my credit card and I only have to pay $35 until I can get stuff situated. Skyward apparently can't do that? I also said once my car loan is paid it will free up $340 to which I can tackle the card. But that's not good enough? They want to sue me and take my car with only $900 left on the loan. What an evil business. My finances will eventually straighten out, but that company does not care about the community at all. POS company.

Since public reviews seem to be the only way to get my point across. I came in to the CU on…read moreFriday, July 25th in the afternoon with my two business partners in an LLC. After waiting around, we were sat with a video specialist in an office to open a simple business savings account. We filled out all the paperwork, and were told that the teller took it to scan in and send to the video specialist, and we'd hear in 2-3 business days, they weren't capable of opening the account then. Fine. Both tellers were standoffish and frankly rude in my opinion. We hear nothing, so I reach out 08/04 to follow up. First they say that I never filled out the forms. When I tell them we filled out everything provided when we were there, and they now say they've misplaced them. These papers have all of our sensitive data on them. Their only offer, we'll send you blank paperwork to start over. I'm so over Skyward, we're moving our business account elsewhere.

Why anyone wants to do business with Bank of America is beyond me. I've never been treated more…read morelike the enemy than when I walk through their doors. The simple fact that when I deposit a check written from another BoA account, I shouldn't have to wait for it to clear, IT'S COMING FROM THE SAME DAMN BANK! I only bank here because my employer banks here and I have begged and pleaded to change banks, yet to no avail. I despise big company banks as they are lacking in many areas.

This is not for this specific location. Bank of America is a horrible bank. they would rather…read morecharge a fee then put it a credit to your account. the way they handle their customer's accounts and their customer service is terrible. they are an awful bank to bank with. I am going to start looking into other banking facility. They are the worst and they would rather try to prove you wrong then to make things right with you in a customer service sense.